Jimmy John's

$ • Fast Food, Sandwich Shops, Deli

3001 Charlestown Crossing Way, New Albany
(812) 725-8580


Take-Out/Delivery Options


Reviews for Jimmy John's

I have had several negative experiences with this location. I intended to overlook each one until recently, the horror was simply too much to bear. I must tell my story. On one occasion, these sandwich experts made all 4 sandwiches in our order incorrectly. We even placed the order in the app so there was no trouble with communication! They did write the names on our sandwiches correctly, albeit in a difficult to read font. On another occasion, I ordered a veggie sandwich, requested...read full review

1 hour later I finally received my order. Zemyia who stated she was the manager was not concerned just stated i don't know why the driver is not there yet NOTE I LIVE 2 MINUTES FROM THE STORE horrible customer service and if I could have posted without 1 star i would have.. they honestly don't deserve the 1 star...

A while back I ordered a sandwich for delivery. When I unwrapped it, I found a silver piece of metal the length of my thumb that looked like it came off of a pen. I called the store and they apologized, immediately delivered a replacement sandwich, and told me that I could get a free one in the future if I called instead of going online. All of which was great. I just called to get that sandwich and there is no record of that interaction, so no sandwich. Boo.

More Reviews(57)


Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.