White Castle
$ • Burgers, Fast Food
Hours:
1701 E Spring St, New Albany
(812) 945-7864
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The most pathetically slow place to eat for a fast food joint. It's been a 30 plus minute wait in the drive thru the last 2 times I've been to this particular location. Only 2 orders taken in 20 minutes. And that's with only 4 or 5 cars in line.........Horrible, horrible service with an attitude. The kiddies are too busy talking to fill your order. You can look in the window and see them literally just standing there talking. Manager needs replaced. I'll try again in another...read full review
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Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
White Castle is a restaurant known for its standard burgers, especially the sliders. The atmosphere attracts a diverse crowd, including homeless individuals and those with electric scooters. Service can be slow, and there have been instances of incorrect orders, which adds to the frustration. The staff often appears overworked and indifferent, reflecting the tough conditions they face. Despite these issues, the restaurant remains popular because of its unique taste and convenience. Customers appreciate that the order is usually prepared correctly and tastes good, even if service isn't always fast. Some have noted that the fries could be hotter, and the prices are rising, making the small sandwiches seem more expensive. White Castle continues to be a go-to spot for those craving its distinct flavor, especially when traveling, even if the staff's morale and kitchen speed could improve.