Night Management is HORRIBLE. They run out of items then just give me whatever in my order. Then manager is rude, and says I seen this coming, well maybe she wouldn’t of seen a complaint coming if she would of told me they are out of something, when I was waiting in the store for over 30mins for a mobile order when I already was waiting 30mins prior to coming into the store.
Atmosphere: 1
Food: 1
Service: 1
Caitlyn Chism
The music was really loud.Also, iced tea was on the menu, but they didn't have any... and didn't believe it was listed on the menu... so she had to check. LolBut honestly, update your menu.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chips
David Hensley
8 one star reviews in the last month. Don’t make my same mistake they will mess up your order. Even though quality is standard across restaurants, they have managed to somehow deliver subpar food.
Atmosphere: 1
Food: 1
Service: 1
ojeda 3663
i’m only putting this cuz you can not talk to someone on the phone only the automated service and that’s the worst!! plus ordering on the app you can’t get certain things like u would in the store.. i couldn’t get both beans and my son couldn’t get the vinaigrette stuff. They messed up my order twice and by time the second mess up came they didn’t pick up for doordash so i didn’t get to eat.. please do better please hire ppl that care about their work! this is ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Trenda Christensen
Nothing special about the atmosphere and a little over priced.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Monica Budak
Tonight I walked in the portage location to get my family dinner. Upon entering there was a line that almost went out the door. Two of the employees were being helped at the counter they managed to get their food in a generous amount fairly quickly and put together. Everyone after got their food slopped into bowls with an attitude.The food items were low when I got to the counter and in order to spare so they didn't have to make more it seemed, they barely filled my burritos. The employees did not seem to get along and all gave off an attitude not wanting to be there. Overall it was a terrible experience something I have never encountered when entering the location before. Very disappointing!!!
Emmalee King
I got a burrito bowl with fajitas on it, I started eating and it was inedible. Super salty like a salt block and the fajitas tasted like there was soap on them. I went back to tell the employee but I didn’t take the receipt when I paid… but since I was literally there 10 min ago I asked if they could just grab the receipt off the top of the trash and they said no. They refused to try to do anything to help at all, there must be a way to look up my card member. I’ve been trying to find a number to call to speak to a general manager or owner but I can’t one. I’ll never go to another chipotle again
Food: 1
Service: 1
tatiana flores
I’ve ordered from this location countless times and this has been the most disappointing experience yet. this isn’t the first time i’ve asked for extra portions and time after time the location gets more and more skimpy. overall the portion sizing needs to be reevaluated because the inconsistency makes me not want to return to any location. just disappointing because i do enjoy the food but not if im not getting what i paid for.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Burrito Bowl
Justin Rembert
*IF I COULD PUT “0” STARS I WOULD*I got a ubereats order and instantly was met with a mouthful of plastic when I bit into the burrito bowl. (photo attached)I can promise you this, if i was eating in person and this occurred I would have psychically punished whoever was involved.Goodevening
1st timer ....My rice was crunchy ?. And they were so skimpy with the food I would ask her for more rice and she would give me less than half a spoon. She was acting like she had to take the food home lol ?
Atmosphere: 1
Food: 1
Service: 1
Josh Naleway
I ordered 2 veggies burritoOne server made it well, but I guess there was a new guy? So he mutilated the 2nd burrito right in front of me as the server was training saying oh its OK, it might hold together As now the new guy continues to squish the burrito in shape as all the contents are falling out the side ! As now the server takes it and wraps it twice in foil and slides it up, I said I really don't want that one, and the server said next and blew me off . Sure enough, as soon as I opened it up, there was no burrito it was a lump of stuff held together, but the foilSo maybe training should take place before they deal with the public
Atmosphere: 2
Food: 2
Service: 1
Steve Baker
Blood in my underwear everytime, food is overpriced and quality has
Night Management is HORRIBLE. They run out of items then just give me whatever in my order. Then manager is rude, and says I seen this coming, well maybe she wouldn’t of seen a complaint coming if she would of told me they are out of something, when I was waiting in the store for over 30mins for a mobile order when I already was waiting 30mins prior to coming into the store.
Atmosphere: 1
Food: 1
Service: 1
The music was really loud.Also, iced tea was on the menu, but they didn't have any... and didn't believe it was listed on the menu... so she had to check. LolBut honestly, update your menu.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chips
8 one star reviews in the last month. Don’t make my same mistake they will mess up your order. Even though quality is standard across restaurants, they have managed to somehow deliver subpar food.
Atmosphere: 1
Food: 1
Service: 1
i’m only putting this cuz you can not talk to someone on the phone only the automated service and that’s the worst!! plus ordering on the app you can’t get certain things like u would in the store.. i couldn’t get both beans and my son couldn’t get the vinaigrette stuff. They messed up my order twice and by time the second mess up came they didn’t pick up for doordash so i didn’t get to eat.. please do better please hire ppl that care about their work! this is ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Nothing special about the atmosphere and a little over priced.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Tonight I walked in the portage location to get my family dinner. Upon entering there was a line that almost went out the door. Two of the employees were being helped at the counter they managed to get their food in a generous amount fairly quickly and put together. Everyone after got their food slopped into bowls with an attitude.The food items were low when I got to the counter and in order to spare so they didn't have to make more it seemed, they barely filled my burritos. The employees did not seem to get along and all gave off an attitude not wanting to be there. Overall it was a terrible experience something I have never encountered when entering the location before. Very disappointing!!!
I got a burrito bowl with fajitas on it, I started eating and it was inedible. Super salty like a salt block and the fajitas tasted like there was soap on them. I went back to tell the employee but I didn’t take the receipt when I paid… but since I was literally there 10 min ago I asked if they could just grab the receipt off the top of the trash and they said no. They refused to try to do anything to help at all, there must be a way to look up my card member. I’ve been trying to find a number to call to speak to a general manager or owner but I can’t one. I’ll never go to another chipotle again
Food: 1
Service: 1
I’ve ordered from this location countless times and this has been the most disappointing experience yet. this isn’t the first time i’ve asked for extra portions and time after time the location gets more and more skimpy. overall the portion sizing needs to be reevaluated because the inconsistency makes me not want to return to any location. just disappointing because i do enjoy the food but not if im not getting what i paid for.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Burrito Bowl
*IF I COULD PUT “0” STARS I WOULD*I got a ubereats order and instantly was met with a mouthful of plastic when I bit into the burrito bowl. (photo attached)I can promise you this, if i was eating in person and this occurred I would have psychically punished whoever was involved.Goodevening
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Steak Bowl, Chips, Chicken Bowl
Pretty good food. But their prices are a bit higher than it's worth
Restaurantji Recommends
1st timer ....My rice was crunchy ?. And they were so skimpy with the food I would ask her for more rice and she would give me less than half a spoon. She was acting like she had to take the food home lol ?
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 veggies burritoOne server made it well, but I guess there was a new guy? So he mutilated the 2nd burrito right in front of me as the server was training saying oh its OK, it might hold together As now the new guy continues to squish the burrito in shape as all the contents are falling out the side ! As now the server takes it and wraps it twice in foil and slides it up, I said I really don't want that one, and the server said next and blew me off . Sure enough, as soon as I opened it up, there was no burrito it was a lump of stuff held together, but the foilSo maybe training should take place before they deal with the public
Atmosphere: 2
Food: 2
Service: 1
Blood in my underwear everytime, food is overpriced and quality has
Atmosphere: 1
Food: 1
Service: 1
Grabbed a veggie bowl! Great meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Bowl
Good food. Good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl