Came in with my one year old and my Wife was greeted by a creepy man who was supposed to seating us he asked to hold my DAUGHTER I kindly declined super off.. he then walked us to the seat and said the baby has a changing room over their ? Super off putting and strange.. I wouldn’t like this experience to happen to anybody else and he shouldn’t be working around kids please look into him besides that the person who cleaned the table and everyone else was VERY KIND also he wouldn’t stop looking at her as he walked past I would be willing to talk to a Higher up if needed this complaint needs take seriously.
Food: 5
Service: 1
Dillon Anderson
Absolutely horrible service. Waited for 5 hours, yes 5 hours, on the day Purdue played in the final 4. Management quite literally hid in the back and when they finally sat us, our food never came out. They threatened to call the police when we politely asked for our drinks to be comped. Will never be returning here, I strongly advise everyone to stay away. Worst dining experience of my life.
Hanna K
Very rude service carrot is old
Atmosphere: 1
Food: 1
Service: 1
Shannon Eitnier
Everything we got in our order was incorrect except for 1 item. When I tried to call, I am pretty sure they had the phone off the hook all night. Very frustrating.
Food: 1
Service: 2
Recommended dishes: Traditional Wings
Camden Love
If you go here, expect to wait despite tables appearing open, as they seem to be chronically understaffed.Aside from waiting longer than at other places, everything has been wonderful. Servers are friendly and the food has always been excellent. Using app rewards and deals in-store has always gone smoothly as well.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Curds, Traditional Wings
Steven Hruska
Understaffed, which is commonplace these days. My waiter made a valiant effort to keep up with everyone, but 2 weeks in a row where he was on his own to wait on everyone (other servers didn't show up) shows that they need to reevaluate their employee
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Traditional Wings
Sam Ardinger
Trash everywhere. Wrong food, food took forever.
Atmosphere: 1
Food: 2
Service: 1
Nestor Lopez
A bilingual person is urgently needed to handle orders.
Atmosphere: 5
Food: 5
Service: 5
Michael Mrozek
I've been going here on and off for at least 10 years. It's never been good, but covid destroyed them and they never recovered. The food is fine-ish, but the service is completely non-existent. I stopped even trying and get takeout now, but that still means you have to get somebody to give you your food when you arrive. Half the time it's not ready, even if it's past the time it was supposed to be ready, and the other half you can't get anyone to pay attention.My order today that inspired this review, it took a solid 20 minutes for somebody to come to the front desk. During that time miscellaneous employees walked by while ignoring me, including one who came to the front, did something on the computer right in front of me, and left again without speaking to me. I finally called them on my phone so somebody would come to answer the phone; then I hung up and asked them to please give me my food.Like I said, it's been years. Clearly corporate doesn't care, regardless of the cookie cutter comments they leave on every review on here. Don't go to this BWW, go to the one in Lafayette or another wing place.
Atmosphere: 3
Food: 3
Service: 1
avery diaz
unrealiable, forgets items constantly, get your act
Went in a little after 7 to get food to go. We got our food a little after 9- it was wrong- so they “fixed” it. All food was cold or room temperature. Server/bartender was very nice though.
Atmosphere: 1
Food: 1
Service: 2
Douglas Nelson
Should close this place down!! Stand in line waiting for online order. The online order stated, 6:30, email notification says 7:20. Once I arrive, being told another 45 minutes??!! Then one of your three front staff is yelling out “We can cancel and refund, to everyone waiting.” What type of training do you have? No training nor professional experience at this location. It’s a campus location, obviously the college kids know better, because half the dining area was empty, on Superbowl night. Can’t review food, didn’t get order.
Atmosphere: 1
Food: 1
Service: 1
Abigail Harris
I ordered pickup for large cheese curd and other things and I didn't receive my cheese curds. I know your busy and I understand but at least give me a refund.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheese Curds
Noah Holzmeyer
Not one to write reviews but the service was so terrible that one was needed. I went here with 3 of my friends. When entering we asked for a booth and were told that was not an option even though there were open booths in the area of both the waitresses on staff. Regardless we sat down to wait 45 minutes for food in which time the waitress only came to check on us once to tell us that our food was taking longer than expected. Also, while waiting, one of my friends went to use the restroom and a worker used the restroom and left without washing his hands. Once our food came out, one of our orders had the dry rub buffalo rather than the buffalo sauce. This was clarified when the order was taken as the waitress asked, "Dry rub or sauce" to which my friend responded, "wet sauce". Instead of apologizing the waitress began to argue with him over what he ordered. He ultimately decided to just eat the dry wings rather than argue. Once we finished eating, our waitress passed our table 3 times over the span of 15 minutes to ask us if we wanted our check. My friend asked for a to go box and a refill. She brought out the box but not the refill. After waiting another 10 minutes for her to bring back our cash, she confused which person paid with each cash amount, so we had to go back through our receipts to see who paid which amount. I have never had such bad service and will never eat here again.
Atmosphere: 1
Food: 2
Service: 1
David Bernard
HORRIBLE. DO NOT GO FOR THE LOVE OF GOD.atrocious service, incredible wait times, got my order wrong and then argued that I didn’t. Dirty tables everywhere. JUST CLOSE THE
Came in with my one year old and my Wife was greeted by a creepy man who was supposed to seating us he asked to hold my DAUGHTER I kindly declined super off.. he then walked us to the seat and said the baby has a changing room over their ? Super off putting and strange.. I wouldn’t like this experience to happen to anybody else and he shouldn’t be working around kids please look into him besides that the person who cleaned the table and everyone else was VERY KIND also he wouldn’t stop looking at her as he walked past I would be willing to talk to a Higher up if needed this complaint needs take seriously.
Food: 5
Service: 1
Absolutely horrible service. Waited for 5 hours, yes 5 hours, on the day Purdue played in the final 4. Management quite literally hid in the back and when they finally sat us, our food never came out. They threatened to call the police when we politely asked for our drinks to be comped. Will never be returning here, I strongly advise everyone to stay away. Worst dining experience of my life.
Very rude service carrot is old
Atmosphere: 1
Food: 1
Service: 1
Everything we got in our order was incorrect except for 1 item. When I tried to call, I am pretty sure they had the phone off the hook all night. Very frustrating.
Food: 1
Service: 2
Recommended dishes: Traditional Wings
If you go here, expect to wait despite tables appearing open, as they seem to be chronically understaffed.Aside from waiting longer than at other places, everything has been wonderful. Servers are friendly and the food has always been excellent. Using app rewards and deals in-store has always gone smoothly as well.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Curds, Traditional Wings
Understaffed, which is commonplace these days. My waiter made a valiant effort to keep up with everyone, but 2 weeks in a row where he was on his own to wait on everyone (other servers didn't show up) shows that they need to reevaluate their employee
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Traditional Wings
Trash everywhere. Wrong food, food took forever.
Atmosphere: 1
Food: 2
Service: 1
A bilingual person is urgently needed to handle orders.
Atmosphere: 5
Food: 5
Service: 5
I've been going here on and off for at least 10 years. It's never been good, but covid destroyed them and they never recovered. The food is fine-ish, but the service is completely non-existent. I stopped even trying and get takeout now, but that still means you have to get somebody to give you your food when you arrive. Half the time it's not ready, even if it's past the time it was supposed to be ready, and the other half you can't get anyone to pay attention.My order today that inspired this review, it took a solid 20 minutes for somebody to come to the front desk. During that time miscellaneous employees walked by while ignoring me, including one who came to the front, did something on the computer right in front of me, and left again without speaking to me. I finally called them on my phone so somebody would come to answer the phone; then I hung up and asked them to please give me my food.Like I said, it's been years. Clearly corporate doesn't care, regardless of the cookie cutter comments they leave on every review on here. Don't go to this BWW, go to the one in Lafayette or another wing place.
Atmosphere: 3
Food: 3
Service: 1
unrealiable, forgets items constantly, get your act
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went in a little after 7 to get food to go. We got our food a little after 9- it was wrong- so they “fixed” it. All food was cold or room temperature. Server/bartender was very nice though.
Atmosphere: 1
Food: 1
Service: 2
Should close this place down!! Stand in line waiting for online order. The online order stated, 6:30, email notification says 7:20. Once I arrive, being told another 45 minutes??!! Then one of your three front staff is yelling out “We can cancel and refund, to everyone waiting.” What type of training do you have? No training nor professional experience at this location. It’s a campus location, obviously the college kids know better, because half the dining area was empty, on Superbowl night. Can’t review food, didn’t get order.
Atmosphere: 1
Food: 1
Service: 1
I ordered pickup for large cheese curd and other things and I didn't receive my cheese curds. I know your busy and I understand but at least give me a refund.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheese Curds
Not one to write reviews but the service was so terrible that one was needed. I went here with 3 of my friends. When entering we asked for a booth and were told that was not an option even though there were open booths in the area of both the waitresses on staff. Regardless we sat down to wait 45 minutes for food in which time the waitress only came to check on us once to tell us that our food was taking longer than expected. Also, while waiting, one of my friends went to use the restroom and a worker used the restroom and left without washing his hands. Once our food came out, one of our orders had the dry rub buffalo rather than the buffalo sauce. This was clarified when the order was taken as the waitress asked, "Dry rub or sauce" to which my friend responded, "wet sauce". Instead of apologizing the waitress began to argue with him over what he ordered. He ultimately decided to just eat the dry wings rather than argue. Once we finished eating, our waitress passed our table 3 times over the span of 15 minutes to ask us if we wanted our check. My friend asked for a to go box and a refill. She brought out the box but not the refill. After waiting another 10 minutes for her to bring back our cash, she confused which person paid with each cash amount, so we had to go back through our receipts to see who paid which amount. I have never had such bad service and will never eat here again.
Atmosphere: 1
Food: 2
Service: 1
HORRIBLE. DO NOT GO FOR THE LOVE OF GOD.atrocious service, incredible wait times, got my order wrong and then argued that I didn’t. Dirty tables everywhere. JUST CLOSE THE
Atmosphere: 1
Food: 2
Service: 1