Starbucks

501 Northwestern Ave, West Lafayette
(765) 496-6680

Recent Reviews

Glorious Z

Coffee tastes like water literally. I requested less ice but was still given a lot of ice!

Food: 1

Service: 1

Amber Laughner

I love going to this Starbucks as it’s very conveniently on campus. The employees are always very nice, however, when the manager works she comes off as very rude and makes the entire store’s energy off-putting. I’ve seen her be snippy at both employees and customers and I have honestly considered leaving while in line before.

Erin Schwering

The manager of this location was extremely rude to her employees and customers. I ordered two venti-sized drinks. After my friend and I waited 40 minutes for our drinks, the manager yelled my name for my drinks and had a grande and venti drink. When I tried to correct her and reason with her, she started to yell at me and tell me I was wrong and had to pay for a new drink. The cashier did not give me a receipt so I did not have proof of what I ordered and paid for. Either way, it was not my fault and they were refusing to make up for their mistake. She finally took my grande drink and slammed it on the counter, shoved it at me, and yelled at me these words when I said I was not going to pay for THEIR mistake, "Then you can take this drink and be done with it!!!!!" She did this infront of all of her employees and other customers inside the store. Very, VERY, rude and univiting place.

Nick Ostendorf

25+ minutes wait for a cup of coffee

Amro Elsayed

Nice but very busy

Jimmy MacKinnon

Severely understaffed and when asked why the line is so long to order drinks, we were told that they weren't taking orders and the girl even smirked at us. Everyone in the line ended up leaving. Go to the starbucks on third street. They don't push away their customers

Ken

They took a while to prepare my order (There's a huge backlog of online orders), but the apple crisp macchiato was absolutely fantastic.

Akanksha Parmar

The staff is great and happy to customize your drink, however, I am unhappy with some of the Starbucks policies. Apparently, they have pre-measured ice which they need to add in a cold drink. So, the baristas add the coffee, milk and ice. If the drink overflows, they drain out the coffee and milk which didn't fit in the cup. And this is the non-dairy milk I paid extra for. ?

Divya Chauhan

Great place for a coffee. But it's always a bit too crowded and the line is a bit long.

Evan Cobb

Ordered a coffee and a muffin today. Coffee came out quickly, but the muffin… after 20 minutes or so, I asked an employee about it, worrying that it had been dropped, and I got a backhanded “we’re behind” with no shown interest in telling me how much longer or even checking if the order existed. I guess I was in a good mood, because I waited another 15 minutes before I asked a different employee. Turns out the muffin order had been lost, just as I had feared. I was very nearly late to class (no way I’m just dropping $5 like that and leaving before I get it). Purdue needs to do something (i.e. kick this Sbux off campus) if they can’t stop waisting student’s time like that.

Alec Andrulis

Both times I went there they failed to make my drink correctly, either not mixing in, or completely neglecting to add the caramel to the caramel crunch frappuchino

Olivia Shatzer

Long wait just for a lukewarm black coffee. Most starbucks I go to put the black coffees out immediately,since they take like 5 seconds to make, which is why i get them. So that was disappointing. Employees were very nice though and it was clean and well kept.

Junmo Kim

Worst Starbucks that I have ever been to. Orders delivers 30 mins - 1hr in average.

Trent Reeves

I've been at this Starbucks several times with different orders and so far, they've never gotten anything wrong. Would recommend ordering ahead using the app though because it can get pretty busy

Smile o

Wait time is 30+ minutes (that’s not including the line wait, just time to get drink after you order)

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