SLOW Service, had to listen to rap music blaring, during breakfast.
Atmosphere: 1
Food: 1
Service: 1
shane starbuck
Google says 24 hours. The sign out front says 24 hours. The sign on the door said closed for cleaning open at 6am. I was there at 6:20 this morning door still locked at 6:30. No one would answer the phone when I called so I walked around the building to the back door. Seeing that it was open. I knocked on the door and hollered inside and they told me they didn’t have any waitresses. I told her to please update their sign.
Thomas Krebs
I just shouldn’t eat at IHOP anymore. Slow service, no customer service. Small stingy portions for waffle toppings. Even asked for a little extra and they came back with like a teaspoons worth. Chocolate cake is mass produced somewhere else. This one was clean and no weird smells. I was optimistic that it was a good one, but I was wrong. I should have gone somewhere else for a sweet craving.
Atmosphere: 4
Food: 3
Service: 3
Guess Brust
Changed menu and mine was missing part of it.
Atmosphere: 3
Food: 4
Service: 4
Les Unruh
Food was good. Service was standard. Nothing over the top though.
Atmosphere: 4
Food: 4
Service: 4
Dail Crelly
Service was terrible. Waited and waited to get waited on. Finally a gal came and said our server was extremely busy. Only 3 other tables were there. Again she Finally came and we ordered drinks. After waiting longer she brought the iced tea and coffee. Iced tea had almost no ice in it. Again we waited, almost to the point of walking out, and she finally came and took the order, all the time telling us they were so busy. I saw a lot of goofing off, laughing and carrying on with each other. After waiting a long time the food arrived. My shrimp was barely warm, the shrimp sauce was nothing more than salsa. My hubby's fries were lukewarm and he didn't get the jalapeños he expected on his sandwich. Had to ask for more tea and a cup of ice. Again ice was melted in tea. Waited forever for them to bring the bill. Also there was a girl painting the walls and there was no wet paint signs anywhere. Oh and before I forget they seated us at a dirty table and had to ask them to clean the table off. Looking around I saw several other tables that were dirty. Other people left when they were finished the tables sat there with dirty dishes on them. We've eaten there before and have excellent service and food. I hop, you were very disappointing on this day.
Atmosphere: 1
Food: 2
Service: 1
Catherine Rodriguez
10pm is when we arrived, is 11:50pm still no food. Waitress that took our order left. She was the girl with braces, asked about our order and she seem lost. I just really think the franchise group should definitely look into the management. Is not the employees fault is really management and the training process they have in place. After our. I get it they are short staff, but where is the management, should be the GM responsibility to come help if a shift is short handed.
Atmosphere: 1
Food: 1
Service: 1
Lynette Quick
Good service and good food. Senior menu.
Atmosphere: 5
Food: 5
Service: 5
Liliana Delgado
Friendly staff, great atmosphere, and tasty food. It was a really busy day, and our food didn't take long to get to our table. Really great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hash Browns, T-Bone Steak & Eggs
Employees seemed a bit confused and directionless. As a result it was a difficult experience eating here. Seriously need to evaluate their management and training process for employees.
Atmosphere: 1
Food: 2
Service: 1
Alvina Rivera
AWESOME BREAKFAST! Friendly customer service representatives.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Annuli Higgins, LMSW
Attentive and accommodating for our large family gathering over
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mega Monster Cheeseburger, Banana Foster French Toast, Buttered Toast, Breakfast Plate
We went on vacation from Los Angeles CA to see some relatives. I gave it four stars because it took a long time to bring them the food.
Atmosphere: 4
Food: 5
Service: 4
Brigette Stoddard
Went for breakfast and it took 15 minutes to seat us which no biggie they were mildly busy. But when we were seated it took 10 minutes for anyone to even ask us what we wanted to drink. Took another 10 for him to bring the drinks. He took our order (which was simple) took 30+ minutes to get our food, when we got it it was completely wrong. And our server wasn't even the one who delivered it and when I mentioned it to the lady who delivered it she said ok so. And when our server came back and I told him he said ok what do you want me to do then?! I said well ill just eat this one thing just please take the mess up and forgotten items off our ticket. And I asked for him to bring some syrup and butter and he walked off and didn't come back. So I asked a separate server 15 minutes later to go get the manager (she was RUDE upon arriving) when I let her know what happened she smiled and said ya I heard about you and I will talk to him. Then the GM was there and cleaning off tables and mingling and he asked how it was and so I politely told him and all he said was oh sorry I will talk to him and took our plates and walked off. We had to go to the front to pay our ticket because our server never came back and they had taken one forgotten item off but nothing else and she was arguing so I just paid and left! Will not recommend!!!!
SLOW Service, had to listen to rap music blaring, during breakfast.
Atmosphere: 1
Food: 1
Service: 1
Google says 24 hours. The sign out front says 24 hours. The sign on the door said closed for cleaning open at 6am. I was there at 6:20 this morning door still locked at 6:30. No one would answer the phone when I called so I walked around the building to the back door. Seeing that it was open. I knocked on the door and hollered inside and they told me they didn’t have any waitresses. I told her to please update their sign.
I just shouldn’t eat at IHOP anymore. Slow service, no customer service. Small stingy portions for waffle toppings. Even asked for a little extra and they came back with like a teaspoons worth. Chocolate cake is mass produced somewhere else. This one was clean and no weird smells. I was optimistic that it was a good one, but I was wrong. I should have gone somewhere else for a sweet craving.
Atmosphere: 4
Food: 3
Service: 3
Changed menu and mine was missing part of it.
Atmosphere: 3
Food: 4
Service: 4
Food was good. Service was standard. Nothing over the top though.
Atmosphere: 4
Food: 4
Service: 4
Service was terrible. Waited and waited to get waited on. Finally a gal came and said our server was extremely busy. Only 3 other tables were there. Again she Finally came and we ordered drinks. After waiting longer she brought the iced tea and coffee. Iced tea had almost no ice in it. Again we waited, almost to the point of walking out, and she finally came and took the order, all the time telling us they were so busy. I saw a lot of goofing off, laughing and carrying on with each other. After waiting a long time the food arrived. My shrimp was barely warm, the shrimp sauce was nothing more than salsa. My hubby's fries were lukewarm and he didn't get the jalapeños he expected on his sandwich. Had to ask for more tea and a cup of ice. Again ice was melted in tea. Waited forever for them to bring the bill. Also there was a girl painting the walls and there was no wet paint signs anywhere. Oh and before I forget they seated us at a dirty table and had to ask them to clean the table off. Looking around I saw several other tables that were dirty. Other people left when they were finished the tables sat there with dirty dishes on them. We've eaten there before and have excellent service and food. I hop, you were very disappointing on this day.
Atmosphere: 1
Food: 2
Service: 1
10pm is when we arrived, is 11:50pm still no food. Waitress that took our order left. She was the girl with braces, asked about our order and she seem lost. I just really think the franchise group should definitely look into the management. Is not the employees fault is really management and the training process they have in place. After our. I get it they are short staff, but where is the management, should be the GM responsibility to come help if a shift is short handed.
Atmosphere: 1
Food: 1
Service: 1
Good service and good food. Senior menu.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, great atmosphere, and tasty food. It was a really busy day, and our food didn't take long to get to our table. Really great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hash Browns, T-Bone Steak & Eggs
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mega Monster Cheeseburger
Restaurantji Recommends
Employees seemed a bit confused and directionless. As a result it was a difficult experience eating here. Seriously need to evaluate their management and training process for employees.
Atmosphere: 1
Food: 2
Service: 1
AWESOME BREAKFAST! Friendly customer service representatives.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Attentive and accommodating for our large family gathering over
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mega Monster Cheeseburger, Banana Foster French Toast, Buttered Toast, Breakfast Plate
We went on vacation from Los Angeles CA to see some relatives. I gave it four stars because it took a long time to bring them the food.
Atmosphere: 4
Food: 5
Service: 4
Went for breakfast and it took 15 minutes to seat us which no biggie they were mildly busy. But when we were seated it took 10 minutes for anyone to even ask us what we wanted to drink. Took another 10 for him to bring the drinks. He took our order (which was simple) took 30+ minutes to get our food, when we got it it was completely wrong. And our server wasn't even the one who delivered it and when I mentioned it to the lady who delivered it she said ok so. And when our server came back and I told him he said ok what do you want me to do then?! I said well ill just eat this one thing just please take the mess up and forgotten items off our ticket. And I asked for him to bring some syrup and butter and he walked off and didn't come back. So I asked a separate server 15 minutes later to go get the manager (she was RUDE upon arriving) when I let her know what happened she smiled and said ya I heard about you and I will talk to him. Then the GM was there and cleaning off tables and mingling and he asked how it was and so I politely told him and all he said was oh sorry I will talk to him and took our plates and walked off. We had to go to the front to pay our ticket because our server never came back and they had taken one forgotten item off but nothing else and she was arguing so I just paid and left! Will not recommend!!!!
Atmosphere: 1
Food: 1
Service: 1