I ordered my to go order at 4:00pm it was supposed to be ready at 4:49pm. I got there at 5pm and didn’t receive my order until 5:51pm. My order was cold but I wasn’t going to complain about it, until I bite into my burger and it’s pink. I was highly upset considering the fact I specifically selected no pink for my burger, also factoring in the wait time plus my food being cold. Honestly this isn’t the first time I had a bad experience here but it is my last.
Kat Jae’
TERRIBLE EXPERIENCE! If I could give 0 stars I would. A few parents on our little league football team attempted to have dinner here at 7:30p, and the manager Jeanette refused to serve us. We were literally the ONLY people in the restaurant. She didn’t give us a legitimate reason outside of “Our servers don’t want to serve you”. We literally heard the staff telling the “manager” to send us away. Our kids were sad, and it ruined our team bonding. DONT GO HERE! I went to the restroom while waiting on if they would seat us, and one of the servers/cooks walked out the bathroom w/o washing there hands. Never again.
Tyler Paul
The only question at this point is which is worse this Applebee’s or the Walmart right next to it. It’s amazingly bad service. After looking around at how slow it was, and how many people were standing around doing nothing I was not even about to risk ordering food. I can only imagine what’s going on in the kitchen. After about 15 minutes of watching the bartender, do nothing but scroll on her phone I asked for a menu. She gave me one, but with a lot of attitude. I was just instantly turned off and done at that point so I walked out. I’m not gonna ramble my story of what happened with detail in a nine paragraph essay, but go at your own risk. I won’t be back. ever.
Christina Eacret
Worst experience! Don’t go you’ll regret the time and money spent. Couldn’t tell you what was worse the service or food. I have service experience so I’m usually pretty understanding but this wasn’t because they were busy because my server only had 3 tables seated including us. When the host seated us our waitress loudly complained about being seated. We waited for her to come to the table when she finally did it was to say she’d be with us after helping others. We waited longer. By then we had our order ready then she left again bc she wasn’t ready to take our orders. She starts taking our order and gets impatient with my 4 year old who is telling her her order. My daughter was not playing around so I didn’t understand her impatience. We order. We wait and finally get drinks. Then we wait and wait. Again it is a Saturday and not busy at all. Waiting still. Waitress ignores the fact we’re there not stopping by to let us know they are busy or it’ll be up soon - no excuse at all just ignores us. Now we had ordered 3 appetizers none of which were time consuming to make. Still no appetizers so after waiting long enough I finally had to put my hand up to get her attention since she was ignoring us and I asked if she could see how the appetizers were coming along she then brought them out blaming the other servers for not bringing our food out for her. Again she had not been busy and had been walking around talking to other said waitresses. They had been sitting out and was cold. Then she must have seen our food up when she grabbed the appetizers because right after that she dropped off my steak and other food and walked away. My food was barely warm but then we had to wait for her to show back up so we could ask for silverware. Finally asked her and she said yeah then walks around not getting silverware. So while we waited a while we ate the barely warm appetizers. She finally showed up with forks and napkins. I had to call after her to ask for a knife… for my steak she said oh okay I’ll be back. Then she disappeared. Finally shows back up with one and my food is cold not that it was barely warm when she brought it out. I told her to just take it back… with the knife still in her hand she just stared at me then picked up my plate and stomped off. Later she came by left the ticket and said she removed my order like she was doing me a favor. Then we asked for a to go drink since we didn’t get offered or could really ask for any refills while there. I sent everyone to the car and waited for the drink which never came. I asked the manager to get a drink for me since I had waited long enough for it. She knew I had the steak taken off and had been by my table but never stopped by to ask about anything or to at least apologize for anything going wrong. After spending $50 and not receiving anything good I was still hungry so I stopped at McDonald’s and received better service and hot food?
Jack B.
It is Applebee's not a fancy place to impress your date. They have cold beer, a bar with friendly people and if you are lucky, they will cook that burger to perfection. I was in the middle of moving and needing a place to set down and eat and drink a cold beer before heading to the hotel room. I got lucky and the good cook was on duty, The bartender, wait staff and even the manger were in a relax friendly mood. I did check it down a bit because a customer ask for a dirty martini and the bartender was clueless. Turns out they didn't even have what it takes to make a regular martini, lol. What can I say, read sentence 1
Kiva Jeffersin
So glad we came here it was our wedding day we went to Applebee's on 350 and raytown . No one ever greeted us or said hello or anything so we left and was on our way to go to corral then we were on the highway and saw y'all Applebee's said we would give it a try way better service greeted us right when we came in set us down, so even though we travel down the street a little ways we were gladly appreciative for the good service and good food on our wedding day. ?
Brandee
Wonderful waitress! I work a lot so I came here alone for some real food between shifts. Not only was the staff welcoming but the food was spot on. The lemonade is my absolute favorite.
Crystal Garcia
This Applebee's was just ok. Our food took the longest to come out. Which didn't make sense because we were the only family in the place to be served. We'll be looking into other restaurants in the area that won't have us waiting more than 30 minutes to eat.
Courtney Sievers
Not good. Ordered delivery, but the food was massively overcooked. It was delivered quick, so I believe the food was made "fresh" but just seriously overcooked. Ordered 2 steaks medium-rare (I hate dry steaks, and anything over MR, is not edible), and they were basically charcoal briquettes; the steak was crunchy and desert dry. You don't get the option of choosing sides either, just stuck with what it comes with. The garlic mashed potatoes lacked flavor, no discernable garlic whatsoever, and they topped it with cilantro (?? Who the heck does that?!?). The only edible portion was the broccoli. Very disappointed and still quite hungry.
Debra Foster
This was the worst Applebees I've ever been to -first of all we waited a long time for someone to appear at the host desk. We didn't get eating utensils till after our food was served. My french onion soup was served luke warm. Service was so slow which I don't understand because the place was pretty empty and they had plenty of staff. Our waitress kept disappearing or going to laugh and chat with co-workers. And the menu isnt appetizing at all. We won't be going to anymore Applebee's
The place was nearly empty but we were starving and it was there. Our waiter Steven was great, polite, low profile, and intuitive. The food was good as well, even if we hadn’t been so hungry. We got a chicken quesadilla and a lime chicken with rice. Those were the only positives. The floor was sticky, the table was sticky, and the woman running the bar was literally screaming with customers. Because of their hullabaloo we couldn’t even talk to each other and as she went on she got louder and more explicative laden.
Super Hangry
Pretty sure they were either understaffed, had new hires or both, but our experience there wasn't the best. Could have been worse, but could have been better.We were a party of 2. Took a bit to get seated... Took a bit to get a waiter, and took longer to get our drinks. They took one of our drinks to a different table, and brought us half of our correct order of food. Brought the other order to me and mine was nice and warm, hers had been sitting and wasn't warm. Also had to ask for silverware after the food was brought out.While the service wasn't good at all, the food (despite one order not being hot) was really good. I got the steak parmesan (a favorite of mine) and the steak was cooked exactly how I ordered it, which is "rare" (in both uses of the word). She ordered the riblets and fries, and besides being cooled off, they were good.Overall, the service was the only thing stopping me from giving them 4 stars. Honestly - may have just been an off night for them, so I will visit in the future and try again, but I cannot in good conscience give any more than 3 stars based off our experience. Not great, but not horrible.
Tiffany Dawn
No stars on this Mothers Day. I chose Applebee's for.my mothers day dinner because I loved visiting the one in the northland. However today it took nearly an hour for us to receive our appetizers! And another 20 minuets for our food. Bartender did good. However when I got my food.my chicken was BURNT to.a crisp and attempted a coverup with cheese and sauces but I'm no fool. I sent it back and waited near 40 minuets for a replacement order while I sipped on a strong drink. When my drink was gone though I dashed. I'm not paying nothing if I get NO SERVICE
Stanley D.
Cheap draft beer connected to a Stella spigot - an old trick for people who don't know their beer. So unfortunate that they think this helps business.
Melissa Coppock
VERY poor business! My 16yr old filled out an application to be a Host. Was called to come in for an interview, & when she showed up for the interview she had to wait 30mins for the Manager to get there to Interview her. The Manager NEVER showed up! Another worker, who was the same age as her gave her an "Interview" & she was told to come back the next day to meet with the Main Manager.This happened 5 times! I brought my Daughter up here 5 times for an "Interview" and to meet the Manager, she left school early twice for this & I took time out of my Day to bring her here for the Manager to never be here for her. She was Interviewed twice by 2 different workers, but kept being told to come back different days at different times to meet this Manager.Today she finally met the Manager, to be told they didn't need any more Host & that she needed to be 17 to do anything else. This was a Horrible experience for my daughter trying to get her 1st Job. And a waste of my time & hers! Businesses need to do a little bit better. Especially since everywhere is needing Help
I ordered my to go order at 4:00pm it was supposed to be ready at 4:49pm. I got there at 5pm and didn’t receive my order until 5:51pm. My order was cold but I wasn’t going to complain about it, until I bite into my burger and it’s pink. I was highly upset considering the fact I specifically selected no pink for my burger, also factoring in the wait time plus my food being cold. Honestly this isn’t the first time I had a bad experience here but it is my last.
TERRIBLE EXPERIENCE! If I could give 0 stars I would. A few parents on our little league football team attempted to have dinner here at 7:30p, and the manager Jeanette refused to serve us. We were literally the ONLY people in the restaurant. She didn’t give us a legitimate reason outside of “Our servers don’t want to serve you”. We literally heard the staff telling the “manager” to send us away. Our kids were sad, and it ruined our team bonding. DONT GO HERE! I went to the restroom while waiting on if they would seat us, and one of the servers/cooks walked out the bathroom w/o washing there hands. Never again.
The only question at this point is which is worse this Applebee’s or the Walmart right next to it. It’s amazingly bad service. After looking around at how slow it was, and how many people were standing around doing nothing I was not even about to risk ordering food. I can only imagine what’s going on in the kitchen. After about 15 minutes of watching the bartender, do nothing but scroll on her phone I asked for a menu. She gave me one, but with a lot of attitude. I was just instantly turned off and done at that point so I walked out. I’m not gonna ramble my story of what happened with detail in a nine paragraph essay, but go at your own risk. I won’t be back. ever.
Worst experience! Don’t go you’ll regret the time and money spent. Couldn’t tell you what was worse the service or food. I have service experience so I’m usually pretty understanding but this wasn’t because they were busy because my server only had 3 tables seated including us. When the host seated us our waitress loudly complained about being seated. We waited for her to come to the table when she finally did it was to say she’d be with us after helping others. We waited longer. By then we had our order ready then she left again bc she wasn’t ready to take our orders. She starts taking our order and gets impatient with my 4 year old who is telling her her order. My daughter was not playing around so I didn’t understand her impatience. We order. We wait and finally get drinks. Then we wait and wait. Again it is a Saturday and not busy at all. Waiting still. Waitress ignores the fact we’re there not stopping by to let us know they are busy or it’ll be up soon - no excuse at all just ignores us. Now we had ordered 3 appetizers none of which were time consuming to make. Still no appetizers so after waiting long enough I finally had to put my hand up to get her attention since she was ignoring us and I asked if she could see how the appetizers were coming along she then brought them out blaming the other servers for not bringing our food out for her. Again she had not been busy and had been walking around talking to other said waitresses. They had been sitting out and was cold. Then she must have seen our food up when she grabbed the appetizers because right after that she dropped off my steak and other food and walked away. My food was barely warm but then we had to wait for her to show back up so we could ask for silverware. Finally asked her and she said yeah then walks around not getting silverware. So while we waited a while we ate the barely warm appetizers. She finally showed up with forks and napkins. I had to call after her to ask for a knife… for my steak she said oh okay I’ll be back. Then she disappeared. Finally shows back up with one and my food is cold not that it was barely warm when she brought it out. I told her to just take it back… with the knife still in her hand she just stared at me then picked up my plate and stomped off. Later she came by left the ticket and said she removed my order like she was doing me a favor. Then we asked for a to go drink since we didn’t get offered or could really ask for any refills while there. I sent everyone to the car and waited for the drink which never came. I asked the manager to get a drink for me since I had waited long enough for it. She knew I had the steak taken off and had been by my table but never stopped by to ask about anything or to at least apologize for anything going wrong. After spending $50 and not receiving anything good I was still hungry so I stopped at McDonald’s and received better service and hot food?
It is Applebee's not a fancy place to impress your date. They have cold beer, a bar with friendly people and if you are lucky, they will cook that burger to perfection. I was in the middle of moving and needing a place to set down and eat and drink a cold beer before heading to the hotel room. I got lucky and the good cook was on duty, The bartender, wait staff and even the manger were in a relax friendly mood. I did check it down a bit because a customer ask for a dirty martini and the bartender was clueless. Turns out they didn't even have what it takes to make a regular martini, lol. What can I say, read sentence 1
So glad we came here it was our wedding day we went to Applebee's on 350 and raytown . No one ever greeted us or said hello or anything so we left and was on our way to go to corral then we were on the highway and saw y'all Applebee's said we would give it a try way better service greeted us right when we came in set us down, so even though we travel down the street a little ways we were gladly appreciative for the good service and good food on our wedding day. ?
Wonderful waitress! I work a lot so I came here alone for some real food between shifts. Not only was the staff welcoming but the food was spot on. The lemonade is my absolute favorite.
This Applebee's was just ok. Our food took the longest to come out. Which didn't make sense because we were the only family in the place to be served. We'll be looking into other restaurants in the area that won't have us waiting more than 30 minutes to eat.
Not good. Ordered delivery, but the food was massively overcooked. It was delivered quick, so I believe the food was made "fresh" but just seriously overcooked. Ordered 2 steaks medium-rare (I hate dry steaks, and anything over MR, is not edible), and they were basically charcoal briquettes; the steak was crunchy and desert dry. You don't get the option of choosing sides either, just stuck with what it comes with. The garlic mashed potatoes lacked flavor, no discernable garlic whatsoever, and they topped it with cilantro (?? Who the heck does that?!?). The only edible portion was the broccoli. Very disappointed and still quite hungry.
This was the worst Applebees I've ever been to -first of all we waited a long time for someone to appear at the host desk. We didn't get eating utensils till after our food was served. My french onion soup was served luke warm. Service was so slow which I don't understand because the place was pretty empty and they had plenty of staff. Our waitress kept disappearing or going to laugh and chat with co-workers. And the menu isnt appetizing at all. We won't be going to anymore Applebee's
Restaurantji Recommends
The place was nearly empty but we were starving and it was there. Our waiter Steven was great, polite, low profile, and intuitive. The food was good as well, even if we hadn’t been so hungry. We got a chicken quesadilla and a lime chicken with rice. Those were the only positives. The floor was sticky, the table was sticky, and the woman running the bar was literally screaming with customers. Because of their hullabaloo we couldn’t even talk to each other and as she went on she got louder and more explicative laden.
Pretty sure they were either understaffed, had new hires or both, but our experience there wasn't the best. Could have been worse, but could have been better.We were a party of 2. Took a bit to get seated... Took a bit to get a waiter, and took longer to get our drinks. They took one of our drinks to a different table, and brought us half of our correct order of food. Brought the other order to me and mine was nice and warm, hers had been sitting and wasn't warm. Also had to ask for silverware after the food was brought out.While the service wasn't good at all, the food (despite one order not being hot) was really good. I got the steak parmesan (a favorite of mine) and the steak was cooked exactly how I ordered it, which is "rare" (in both uses of the word). She ordered the riblets and fries, and besides being cooled off, they were good.Overall, the service was the only thing stopping me from giving them 4 stars. Honestly - may have just been an off night for them, so I will visit in the future and try again, but I cannot in good conscience give any more than 3 stars based off our experience. Not great, but not horrible.
No stars on this Mothers Day. I chose Applebee's for.my mothers day dinner because I loved visiting the one in the northland. However today it took nearly an hour for us to receive our appetizers! And another 20 minuets for our food. Bartender did good. However when I got my food.my chicken was BURNT to.a crisp and attempted a coverup with cheese and sauces but I'm no fool. I sent it back and waited near 40 minuets for a replacement order while I sipped on a strong drink. When my drink was gone though I dashed. I'm not paying nothing if I get NO SERVICE
Cheap draft beer connected to a Stella spigot - an old trick for people who don't know their beer. So unfortunate that they think this helps business.
VERY poor business! My 16yr old filled out an application to be a Host. Was called to come in for an interview, & when she showed up for the interview she had to wait 30mins for the Manager to get there to Interview her. The Manager NEVER showed up! Another worker, who was the same age as her gave her an "Interview" & she was told to come back the next day to meet with the Main Manager.This happened 5 times! I brought my Daughter up here 5 times for an "Interview" and to meet the Manager, she left school early twice for this & I took time out of my Day to bring her here for the Manager to never be here for her. She was Interviewed twice by 2 different workers, but kept being told to come back different days at different times to meet this Manager.Today she finally met the Manager, to be told they didn't need any more Host & that she needed to be 17 to do anything else. This was a Horrible experience for my daughter trying to get her 1st Job. And a waste of my time & hers! Businesses need to do a little bit better. Especially since everywhere is needing Help