Applebee's Grill + Bar

$$ • American, Sports Bar, Burgers

4181 Sterling Ave, Kansas City
(816) 356-4171


Take-Out/Delivery Options


Reviews for Applebee's

Kudos to the manager at this restaurant. I ordered the Bourbon Street chicken and shrimp & the chicken & mashed potatoes came out dry & crusty on the bottom, & rather smaller portions than I remembered from when I'd gotten it before. I felt bad saying anything, but I talked to the manager & he said "I'll make it perfect for you." He later came back with a fresh plate of food that looked & tasted great & was larger portions too. Great job, manager. ?

Usually I don't have issues with Applebee's but this was just lack of staff. I get it, most businesses are understaffed but it's no excuse for bad service. We ordered about 20 min into the evening. Then after an hour the waiter came by an asked if anyone had explained to us about what happened to our order. It was "erased from the screen". So we decided to wait for our food, giving the benefit of the doubt. Another 20 min and we are given cold food. It looked like it had full review

They need to hire more help. The people who were working were clearly running around doing the best they could but they were seriously short handed. We sat at our table for 30 minutes before anyone was able to come wait on us. Saw people at other tables complaining about various things. We were very patient as it was obviously a staffing issue but over all it wasn't the best experience. No paper towels in the restroom.

More Reviews(170)


Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM

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