Rude employees and way overpriced. $10 for 2 pieces of toffee is way too much.
Atmosphere: 1
Food: 2
Service: 1
Troy Snider
Spent over 50 bucks and won't let my kid use there bathroom. Shame on you. I will tell everyone never to go to your location. Staff is
Atmosphere: 1
Food: 1
Service: 1
michael kennedy
Order a carryout doughlightful peanut better and spent an extra $2 on adding hot fudge and peanuts. Neither of my additions were added. I called them and they told me they didn't have pecans. They told me sorry for wasting my money on a product I didn't receive but did nothing to correct it...$10 ice cream not even made correct and I got I'm sorry.
Service: 1
Katie Conrad
My husband and I experienced the Rocky Mountain Chocolate Factory part of the location and were not disappointed. We sampled the chocolate covered strawberries, a chocolate covered pretzel, and a sea salt chocolate caramel. They all hit the spot!
Lindsey V.
Ordered a custom made cake for my fiancées birthday since she loves ice cream cake. Went to go pick it up, only to have to wait an extra 20 mins because they said the cake was drooping and they needed to fix it... fine. I can be reasonable, things happen. And then they changed the color of the cake from what I requested. Asked if they could make it white, since he couldn't save the original color? Added an additional 15 mins. $50 for a custom cake for it to not be ready when it's supposed to, not even the correct color, and no apology? No thanks. I'll go somewhere else in the future.
Scott G.
Ice cream. Yum. Service was fine. Liked their fall apple pie ice cream creation. Good stuff.
Jesse “Jesse” Gurno
Excellent service, friendly staff and the most exceptional ice cream I've ever ate, thanks guys!
Tiffany Brinker
We went here to get a treat and received Ed the worst service. The girl working didn't even acknowledge us when we walked in and in fact walked away to the back of the store as we approached the counter to order. A few minutes later she returned to take our orders. Then with much scowling and eye rolling she prepared the orders as we stood there uncomfortably listening to the explicit rap music that was playing. Finally when we received the order the ice cream was running down the side of the cups. Needless to say I won't be back.
Perry Steines
Excellent icecream with creative flavors and different things they mix into the icecream. It is a little pricey, but if you want high quality icecream and some great flavors it's great.They have a small area where you can sit and enjoy. They also have different chocolate candy like bear claws.
Creed Heighes
It's always great ice cream. Fantastic chocolate in the case as well.
Ice cream was ok but service could use some fixing up (when we werent ready the second we walked in the door you could almost hear the deep sigh and eye roll from the lady behind the counter)
brian eardley
Thank you for selling vegan ice cream. Zero suffering for animals and tastes great
Dorothea H.
Service was very slow. The girl making our chocolate shake kept having to run to the back (maybe like 5 times). Everyone behind us is being served before we are getting our shake. Every time I have came in here service has been overly slow.
Kaitlyn Locke
My sister is allergic to dairy, which means she cannot eat ice cream products. Can you imagine a life without ice cream? As we were browsing, we saw a great big advertisement on the front of the building that said they served almond milk chocolate milkshakes. My little sister is bouncing with joy. She hasn't had a milkshake in years. We enter to order, and the staff refuses to serve her, stating that they don't sell almond milk products. Please don't advertise what you don't sell. It ruined my sister's day and may be ruining many more.
Rude employees and way overpriced. $10 for 2 pieces of toffee is way too much.
Atmosphere: 1
Food: 2
Service: 1
Spent over 50 bucks and won't let my kid use there bathroom. Shame on you. I will tell everyone never to go to your location. Staff is
Atmosphere: 1
Food: 1
Service: 1
Order a carryout doughlightful peanut better and spent an extra $2 on adding hot fudge and peanuts. Neither of my additions were added. I called them and they told me they didn't have pecans. They told me sorry for wasting my money on a product I didn't receive but did nothing to correct it...$10 ice cream not even made correct and I got I'm sorry.
Service: 1
My husband and I experienced the Rocky Mountain Chocolate Factory part of the location and were not disappointed. We sampled the chocolate covered strawberries, a chocolate covered pretzel, and a sea salt chocolate caramel. They all hit the spot!
Ordered a custom made cake for my fiancées birthday since she loves ice cream cake. Went to go pick it up, only to have to wait an extra 20 mins because they said the cake was drooping and they needed to fix it... fine. I can be reasonable, things happen. And then they changed the color of the cake from what I requested. Asked if they could make it white, since he couldn't save the original color? Added an additional 15 mins. $50 for a custom cake for it to not be ready when it's supposed to, not even the correct color, and no apology? No thanks. I'll go somewhere else in the future.
Ice cream. Yum. Service was fine. Liked their fall apple pie ice cream creation. Good stuff.
Excellent service, friendly staff and the most exceptional ice cream I've ever ate, thanks guys!
We went here to get a treat and received Ed the worst service. The girl working didn't even acknowledge us when we walked in and in fact walked away to the back of the store as we approached the counter to order. A few minutes later she returned to take our orders. Then with much scowling and eye rolling she prepared the orders as we stood there uncomfortably listening to the explicit rap music that was playing. Finally when we received the order the ice cream was running down the side of the cups. Needless to say I won't be back.
Excellent icecream with creative flavors and different things they mix into the icecream. It is a little pricey, but if you want high quality icecream and some great flavors it's great.They have a small area where you can sit and enjoy. They also have different chocolate candy like bear claws.
It's always great ice cream. Fantastic chocolate in the case as well.
Restaurantji Recommends
Super good except super expensive.
Ice cream was ok but service could use some fixing up (when we werent ready the second we walked in the door you could almost hear the deep sigh and eye roll from the lady behind the counter)
Thank you for selling vegan ice cream. Zero suffering for animals and tastes great
Service was very slow. The girl making our chocolate shake kept having to run to the back (maybe like 5 times). Everyone behind us is being served before we are getting our shake. Every time I have came in here service has been overly slow.
My sister is allergic to dairy, which means she cannot eat ice cream products. Can you imagine a life without ice cream? As we were browsing, we saw a great big advertisement on the front of the building that said they served almond milk chocolate milkshakes. My little sister is bouncing with joy. She hasn't had a milkshake in years. We enter to order, and the staff refuses to serve her, stating that they don't sell almond milk products. Please don't advertise what you don't sell. It ruined my sister's day and may be ruining many more.