Dunkin'
$ • Coffee Shops, Donuts
Hours:
7446 Metcalf Ave, Overland Park
(913) 432-5660
Customers' Favorites
Dunkin' Donuts Reviews
We love this place and the remodel looks amazing unfortunately the service has degraded to the point that I’m not sure if I want to come back. It took 10 min for us to get 3 donuts and 30 minutes to get 2 wake-up wraps. When I asked how long it was going to take the employee had a very bad attitude and was kind of rude. If you can, drive m 10 more minutes to the next dunking Donuts! Or go to Krispy Cream!
The new store looks and feel fantastic and customer service is 100% better at this location and everyone seems happy to be working here!Dietary restrictions: Vegan options are really good too veggie eat bitesParking: Plenty of space.hiKid-friendliness: Everyone was really nice and super friendly to my little girl even gave her muckinWheelchair accessibility: Yew ramps from parking lot into the store nad benches outside have wheel chair Spot!
Ratings
Menu
Hours
Monday | 5AM - 8PM |
Tuesday | 5AM - 8PM |
Wednesday | 5AM - 8PM |
Thursday | 5AM - 8PM |
Friday | 5AM - 8PM |
Saturday | 5AM - 8PM |
Sunday | 5AM - 8PM |
I enjoy most of the employees here. They greet you with a smile and they r friendly. However. The way the manager talks to them and to guests?!?! Un acceptable. So un professional. I come in every now and then and whenever she is there everyone looks upset, she's always raising her voice and belittling her employees. I think I heard her name was Mandy? Or maybe mindy? I would never have the patience to put up with that kind of behavior. The overall demeanor of the employees is...read full review