My first time back after 8-10 years probably. The interior looks the same, which I liked. The Caesar salad is still the best I've ever had. Sad that they did not toss the salad in front of you in the line, and that it came out with the rest of the meal. Nonetheless, it was still fantastic. The pasta was delicious like it was many years before. I used to get the salmon all the time, so it was disappointing to see it dry and flavorless now. Service was good but a little slow.
Meredith S.
I had not been to the cafe in Nordstroms for years, but I took a child to ride the carousel in the mall and we decided to have lunch there, too. It was definitely the right decision. She loved her food, but thought her dad made better green beans and potatoes. I had a turkey club sandwich and caesar salad. Both were excellent. The salad had fresh crisp lettuce which I love.We waited patiently for our food as it took about 30 minutes. Not sure why but we didn't complain. We just sat and talked and enjoyed our time together. While we were eating our waiter (Nahom-per our receipt I think that was his name) visited the table and advised our wait had been excessive and unacceptable, so he was refunding what I paid. I told him that was not necessary, but he insisted. Talk about great service! What does that mean for the cafe? I will be returning sooner and more often. Nahom provided excellent service throughout our meal and truly left a great impression on my seven-year-old friend! She thought he was "just so nice." Next time she's in the mall I'm sure she'll ask to have lunch at Nordstrom's.
Tracy K.
I hadn't been to Marketplace Cafe (aka Nordstrom Cafe) for quite awhile, so I was excited to dine there during the Nordstrom Anniversary Sale. While the cafe layout was still the same old, same old, there was no longer a long bar where you could view all the food selections of the day. However, we still placed our orders at the cash register, but just had to order sight unseen from the menu. I didn't realize how much I loved the chef behind the counter preparing salads and food. At any rate, after we placed the order, that's when it all sort of went downhill. There were 3 of us with one 10 month old and the food took FOREVER. After several people, who were in line after us, were served their food, I finally went up to the cash register to inquire as to whether our food would be out soon because you can only entertain a toddler with Cheerios for so long! The gal asked where we were sitting and said she would check on it right away. After others continued to receive their food, I waited another 10 minutes before going back to the cash register to inquire about our food. By this time, we had waited over 30 minutes for our food to be served and I was about to ask for a full refund. A different gal asked where we were sitting and told us that our breakfast sandwich and other items we had ordered were items that required a bit more time (a salad and sandwich, say what?!) but she would check on it. So, back to the table I went. Our food finally came out several minutes later, but no buttered noodles for the baby with an explanation that that item was taking a bit longer to prepare. What?! However, they wondered if perhaps we might like a bowl of soup in its place.Ummm, no, this was the food for the 10 month old, so soup didn't really cut it. Well, a few minutes later, here comes the soup, but still no noodles! It was sort of comical by then except for we had no food to feed to the baby! When the server finally brought out the noodles he did say he would offer a refund. Given the nature of the service, I assumed he meant the entire meal would be refunded, but it was only the noodles which was a nice gesture, but maybe not enough by service standards? Per usual, the food was delicious once we received it )thus, my 3-star rating), but my daughter said she would probably never dine there again. I have always enjoyed dining there when I shop at Nordstrom, but based on this experience, it will be awhile before I think of going back.
Cindy F.
Cannot believe I have never reviewed this place. I will forever call it Nordstrom Cafe. This place has a warm spot in my heart from growing up in CA, would go to Nordstrom regularly with my mom & grandma, & have lunch. The cafe has not changed in 20 years, except prices are higher & they don't serve cafeteria style anymore. My salad, hubby's pasta, 1 small glass of wine & 1 fountain drink was $60. But honestly one of the best salads I've had in a long time. The polenta croutons are phenomenal. Shrimp were huge, perfectly cooked, & lots of pesto. Hubby loved his pasta, meatballs were made with chicken, & perfectly seasoned. Great wine options. I kind of forgot about this place when they were supposed to move to the Plaza, so haven't been in years. Used to be my regular go to with my friends. Need to add back to rotation, for sure. I don't realize they did breakfast, too!
Kathleen Richmond
Wonderful outdoor cafe! My mocha latte was delish and tasted of rich dark chocolate. The Hannah curry fries was great. My ham and cheese croissant was buttery and flaky. It was very busy
Vallery Townsend
I have been eating here for years and food and service is usually very good. I am never sure of their new hours since Covid. However, I was told by the front-line lady that because it was 15 minutes before closing I had to place my order to go. There were people there, still eating. Were they going to be asked to leave at closing? In the past I was never denied dine-in service.
Diana P.
When you drive into this area, you feel like you're not in Kansas anymore. The park scenery is beautiful and the surrounding homes feel like they've been transported from European countries. The food here is perfectly seasoned and delicious. You don't feel heavy after eating a meal. It's healthy and nutritious. All the staff members are super welcoming and kind. Will definitely come back. Oh, and their chia pudding with fruit was so good too! There's outdoor and indoor seating. Great place to just chill, eat, and hang out!
Greta F.
I used to come here when I was younger and I always enjoyed the food so recently I decided to try Marketplace Cafe out again! I ordered the Simple Salad, Roma Tomato Basil Soup, and Prime French Dip. The food came out in a timely manner and tasted as good as it looks. The service was also amazing, with everyone working here being so kind and helpful. I am so glad I stopped by. Next time shopping in Oak Park Mall gets you hungry- or if you're just in the area- stop by! Your tastebuds will thank you.
Lesleigh P.
Reunited and it feels so good! I've been missing my bi-weekly lunches at Nordstrom Cafe, and I am so glad to see that the Roma tomato soup, and service are just how they have always been. The French dip is hands down my favorite sandwich, and there's just one of the best, with fresh potato chips! Dave has worked here forever and always takes excellent care of us, It appears they're back to full menu, and have a really good kids menu! Don't overlook this delicious destination just because it's in the mall, you will not be disappointed!
Libby G.
I love Nordstrom's café and was surprised to see I hadn't reviewed it before. Usually, I get either a salad - they have a few that are all very good or a sandwich. They always have a good selection of sandwiches and a few pasta dishes as well. Then, you get to the desserts. They usually have tiramisu and other Wonderful desserts, but I love their cookies. Both their lemon ricotta and their maple nut cookies are addictive. It's cafeteria style where you walk through the line and select your entrées, you were given a ticket, you pay and then the food is brought to your table. I've never had anything but exceptional service. A hidden gem!
I went in at 7:30 p.m. and there was no line and the to go order came out in under 15 minutes. It was my first time trying the Ginger Soy Chicken noodles and it was really tasty. I loved all of the bite size veggies in it, no huge pieces that are awkward to eat. The chicken was also cut up in really small chunks, it was perfectly cooked too. I liked the flavor combo: spicy(very very small amount IMO, the spicier the better for me), salty, with a hint of orange and of course with your traditional Asian sauce flavor. I would definitely get this again. The portion size was plenty, I told myself I'd save some for left overs for lunch tomorrow..oops too good to stop myself I guess!
Maci S.
Very very good! I've never eaten at a nordstrom cafe but I've heard tons of people rave about it. I stopped in for a quick lunch, also not realizing how pricey it was... I ordered the salmon salad and it was wonderful! I'm a salmon salad lover and order it every chance I get. This one did not disappoint. My waiter, Miguel, was precious! He immediately introduced himself, asked if I wanted bread, and brought out a hot roll. Once my food was delivered, he continued to check up on me. Not in an annoying way by any means. He brought me his business card with a chocolate mint. Very classy spot, out of the food court. I would certainly recommend for a nice lunch or dinner!
Emma Jo S.
Don't be afraid to eat here because it's in a department store. This has been my family's go-to restaurant every time we come to Kansas City for years. The tomato soup is arguably the best part of the menu (it's a must have). I just ate the red velvet cake and it was incredible. I definitely recommend coming here.
Nancy H.
Love the tomato soup! Everything I've had from here has been on point. Salads are made to order and delicious.
Paul V.
Everything is made to order from their chef and the selections for the day are displayed so you can actually see the food you will be getting. Started out with a great desert-tiramisu. Wow. It was light and just enough sweet to make you crave more. I had to start with the desert while I waited for my sandwich. I ordered the French Dip. It came out fresh and tasty with the home made au jus. The bread was toasted and crispy. The meat was tender and flavorful with the touch of cheese. My friend ordered the asparagus grilled cheese panini. He loved it. Great lunch meal and all together with desert ran about $44.
My first time back after 8-10 years probably. The interior looks the same, which I liked. The Caesar salad is still the best I've ever had. Sad that they did not toss the salad in front of you in the line, and that it came out with the rest of the meal. Nonetheless, it was still fantastic. The pasta was delicious like it was many years before. I used to get the salmon all the time, so it was disappointing to see it dry and flavorless now. Service was good but a little slow.
I had not been to the cafe in Nordstroms for years, but I took a child to ride the carousel in the mall and we decided to have lunch there, too. It was definitely the right decision. She loved her food, but thought her dad made better green beans and potatoes. I had a turkey club sandwich and caesar salad. Both were excellent. The salad had fresh crisp lettuce which I love.We waited patiently for our food as it took about 30 minutes. Not sure why but we didn't complain. We just sat and talked and enjoyed our time together. While we were eating our waiter (Nahom-per our receipt I think that was his name) visited the table and advised our wait had been excessive and unacceptable, so he was refunding what I paid. I told him that was not necessary, but he insisted. Talk about great service! What does that mean for the cafe? I will be returning sooner and more often. Nahom provided excellent service throughout our meal and truly left a great impression on my seven-year-old friend! She thought he was "just so nice." Next time she's in the mall I'm sure she'll ask to have lunch at Nordstrom's.
I hadn't been to Marketplace Cafe (aka Nordstrom Cafe) for quite awhile, so I was excited to dine there during the Nordstrom Anniversary Sale. While the cafe layout was still the same old, same old, there was no longer a long bar where you could view all the food selections of the day. However, we still placed our orders at the cash register, but just had to order sight unseen from the menu. I didn't realize how much I loved the chef behind the counter preparing salads and food. At any rate, after we placed the order, that's when it all sort of went downhill. There were 3 of us with one 10 month old and the food took FOREVER. After several people, who were in line after us, were served their food, I finally went up to the cash register to inquire as to whether our food would be out soon because you can only entertain a toddler with Cheerios for so long! The gal asked where we were sitting and said she would check on it right away. After others continued to receive their food, I waited another 10 minutes before going back to the cash register to inquire about our food. By this time, we had waited over 30 minutes for our food to be served and I was about to ask for a full refund. A different gal asked where we were sitting and told us that our breakfast sandwich and other items we had ordered were items that required a bit more time (a salad and sandwich, say what?!) but she would check on it. So, back to the table I went. Our food finally came out several minutes later, but no buttered noodles for the baby with an explanation that that item was taking a bit longer to prepare. What?! However, they wondered if perhaps we might like a bowl of soup in its place.Ummm, no, this was the food for the 10 month old, so soup didn't really cut it. Well, a few minutes later, here comes the soup, but still no noodles! It was sort of comical by then except for we had no food to feed to the baby! When the server finally brought out the noodles he did say he would offer a refund. Given the nature of the service, I assumed he meant the entire meal would be refunded, but it was only the noodles which was a nice gesture, but maybe not enough by service standards? Per usual, the food was delicious once we received it )thus, my 3-star rating), but my daughter said she would probably never dine there again. I have always enjoyed dining there when I shop at Nordstrom, but based on this experience, it will be awhile before I think of going back.
Cannot believe I have never reviewed this place. I will forever call it Nordstrom Cafe. This place has a warm spot in my heart from growing up in CA, would go to Nordstrom regularly with my mom & grandma, & have lunch. The cafe has not changed in 20 years, except prices are higher & they don't serve cafeteria style anymore. My salad, hubby's pasta, 1 small glass of wine & 1 fountain drink was $60. But honestly one of the best salads I've had in a long time. The polenta croutons are phenomenal. Shrimp were huge, perfectly cooked, & lots of pesto. Hubby loved his pasta, meatballs were made with chicken, & perfectly seasoned. Great wine options. I kind of forgot about this place when they were supposed to move to the Plaza, so haven't been in years. Used to be my regular go to with my friends. Need to add back to rotation, for sure. I don't realize they did breakfast, too!
Wonderful outdoor cafe! My mocha latte was delish and tasted of rich dark chocolate. The Hannah curry fries was great. My ham and cheese croissant was buttery and flaky. It was very busy
I have been eating here for years and food and service is usually very good. I am never sure of their new hours since Covid. However, I was told by the front-line lady that because it was 15 minutes before closing I had to place my order to go. There were people there, still eating. Were they going to be asked to leave at closing? In the past I was never denied dine-in service.
When you drive into this area, you feel like you're not in Kansas anymore. The park scenery is beautiful and the surrounding homes feel like they've been transported from European countries. The food here is perfectly seasoned and delicious. You don't feel heavy after eating a meal. It's healthy and nutritious. All the staff members are super welcoming and kind. Will definitely come back. Oh, and their chia pudding with fruit was so good too! There's outdoor and indoor seating. Great place to just chill, eat, and hang out!
I used to come here when I was younger and I always enjoyed the food so recently I decided to try Marketplace Cafe out again! I ordered the Simple Salad, Roma Tomato Basil Soup, and Prime French Dip. The food came out in a timely manner and tasted as good as it looks. The service was also amazing, with everyone working here being so kind and helpful. I am so glad I stopped by. Next time shopping in Oak Park Mall gets you hungry- or if you're just in the area- stop by! Your tastebuds will thank you.
Reunited and it feels so good! I've been missing my bi-weekly lunches at Nordstrom Cafe, and I am so glad to see that the Roma tomato soup, and service are just how they have always been. The French dip is hands down my favorite sandwich, and there's just one of the best, with fresh potato chips! Dave has worked here forever and always takes excellent care of us, It appears they're back to full menu, and have a really good kids menu! Don't overlook this delicious destination just because it's in the mall, you will not be disappointed!
I love Nordstrom's café and was surprised to see I hadn't reviewed it before. Usually, I get either a salad - they have a few that are all very good or a sandwich. They always have a good selection of sandwiches and a few pasta dishes as well. Then, you get to the desserts. They usually have tiramisu and other Wonderful desserts, but I love their cookies. Both their lemon ricotta and their maple nut cookies are addictive. It's cafeteria style where you walk through the line and select your entrées, you were given a ticket, you pay and then the food is brought to your table. I've never had anything but exceptional service. A hidden gem!
Restaurantji Recommends
I went in at 7:30 p.m. and there was no line and the to go order came out in under 15 minutes. It was my first time trying the Ginger Soy Chicken noodles and it was really tasty. I loved all of the bite size veggies in it, no huge pieces that are awkward to eat. The chicken was also cut up in really small chunks, it was perfectly cooked too. I liked the flavor combo: spicy(very very small amount IMO, the spicier the better for me), salty, with a hint of orange and of course with your traditional Asian sauce flavor. I would definitely get this again. The portion size was plenty, I told myself I'd save some for left overs for lunch tomorrow..oops too good to stop myself I guess!
Very very good! I've never eaten at a nordstrom cafe but I've heard tons of people rave about it. I stopped in for a quick lunch, also not realizing how pricey it was... I ordered the salmon salad and it was wonderful! I'm a salmon salad lover and order it every chance I get. This one did not disappoint. My waiter, Miguel, was precious! He immediately introduced himself, asked if I wanted bread, and brought out a hot roll. Once my food was delivered, he continued to check up on me. Not in an annoying way by any means. He brought me his business card with a chocolate mint. Very classy spot, out of the food court. I would certainly recommend for a nice lunch or dinner!
Don't be afraid to eat here because it's in a department store. This has been my family's go-to restaurant every time we come to Kansas City for years. The tomato soup is arguably the best part of the menu (it's a must have). I just ate the red velvet cake and it was incredible. I definitely recommend coming here.
Love the tomato soup! Everything I've had from here has been on point. Salads are made to order and delicious.
Everything is made to order from their chef and the selections for the day are displayed so you can actually see the food you will be getting. Started out with a great desert-tiramisu. Wow. It was light and just enough sweet to make you crave more. I had to start with the desert while I waited for my sandwich. I ordered the French Dip. It came out fresh and tasty with the home made au jus. The bread was toasted and crispy. The meat was tender and flavorful with the touch of cheese. My friend ordered the asparagus grilled cheese panini. He loved it. Great lunch meal and all together with desert ran about $44.