Got a DoorDash for pickup from here. They were in the back sitting and talking(not making any orders) for at least 7-8 minutes before even acknowledging my calls to get their attention. They then went back to help the solo customer in the drive through despite me being there almost 10 minutes prior. They then claimed “they didn’t get my order yet” despite me having had accepted the order 20 minutes before and confirmed me being at the store 10 minutes before. They then proceeded to take 15 minutes to make the order that only had 3 items included. Terrible service and if you are a dasher and this crew is working good luck.
Service: 1
A R (Food fan)
Horrible service, left without completing the order after the worker was being extremely rude. 1/23. This isn’t the first time food and service was bad. Probably not returning to this place. ??
Service: 1
Mae Donovan
Hubby went to get Philly, asked lady if they still had, she didn't answer. He asked again still no answer, she said order when ready. He said he has been trying to which she said you need to speak up. He spoke up for her ND she started yelling at him to stop screaming at her and she ain't serving him. Appalling behavior, never again.
Atmosphere: 1
Service: 1
Little Momma's Crafts
Great food. The macaroni cheese bites were amazing. I would vote for you to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Roast Beef, Chicken Tenders, Arby's Signature Sandwiches and Curly Fries
Nancy Greathouse
I've had a lot of hamburgers in my life but the big cheesy bacon burger has got to be the worst I have ever had it was very dry and very little to no cheese will not ever order
Atmosphere: 1
Food: 1
Service: 1
Bab Morly
French dip is the best !! Customer service is on point!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Dr Pepper, Loaded Curly Fries, French Dip, Arby's Signature Sandwiches and Curly Fries, Classic French Dip & Swiss
David Mcquire
Went to this particular with coupons that Arby's provided for such a bad experience for the one in chanute. This particular location in Pittsburg Kansas more than made up for the other the food was prepared very fresh and everything was exactly as it should have been. Restored my faith in Arby'sWheelchair accessibility: They are very wheelchair accessible both in parking and restrooms
The tone of the person taking the orders through the drive thru just cost you 2 customers in Pittsburg, KS.
Service: 1
kathy stevens
Drive through ordered. A jamocha shake and a Dr Dr pepper will got to the window and they said they couldnt do the shake ok. No biggie but I had to pull up for my order she gave me my card back. I was still thinking dang missed my shake. Finally got my order. Left they never gave me my dt Dr pepper. Called them of course put you name down I don't go eat out often so I will lose my already paid for drink. SM want nice either. They sure don't go out of yThere way to make you happy when they screw upBut love the food.
Employees were kind, food was wonderful and fresh and the building was clean. Will definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Mandie Haynes
Found myself craving a beef and cheddar this evening. Husband, myself and a friend loaded up for Arby's. From the moment we entered we were treated with disinterest. Staff acted as though taking our orders was a major inconvenience. Received food quickly, soon discovered it was because the fries had been sitting in warmer an extremely long time. asked for new fries. Restaurant was less than clean. Never got an apology or anything. Took a sip.of my Jamocha shake to find its vanilla. Manager argued with me and refused a refund. Will not return.
Atmosphere: 1
Food: 1
Service: 1
Zyglo vote
This Arby's I guess likes saving money on fries because the one's they served us was hours old from the hardness and texture of them. I will wait till I get to another Arby's and avoid the one in the future.
Atmosphere: 3
Food: 2
Service: 5
Suzy Coleman
Food was fresh and
Atmosphere: 5
Food: 5
Service: 5
Tyler Tipinator
good food horrible service at the drive through window when they forgot our drinks she had an attitude and acted like she was put out of her
Food was very good
Atmosphere: 5
Food: 5
Service: 5
Got a DoorDash for pickup from here. They were in the back sitting and talking(not making any orders) for at least 7-8 minutes before even acknowledging my calls to get their attention. They then went back to help the solo customer in the drive through despite me being there almost 10 minutes prior. They then claimed “they didn’t get my order yet” despite me having had accepted the order 20 minutes before and confirmed me being at the store 10 minutes before. They then proceeded to take 15 minutes to make the order that only had 3 items included. Terrible service and if you are a dasher and this crew is working good luck.
Service: 1
Horrible service, left without completing the order after the worker was being extremely rude. 1/23. This isn’t the first time food and service was bad. Probably not returning to this place. ??
Service: 1
Hubby went to get Philly, asked lady if they still had, she didn't answer. He asked again still no answer, she said order when ready. He said he has been trying to which she said you need to speak up. He spoke up for her ND she started yelling at him to stop screaming at her and she ain't serving him. Appalling behavior, never again.
Atmosphere: 1
Service: 1
Great food. The macaroni cheese bites were amazing. I would vote for you to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Roast Beef, Chicken Tenders, Arby's Signature Sandwiches and Curly Fries
I've had a lot of hamburgers in my life but the big cheesy bacon burger has got to be the worst I have ever had it was very dry and very little to no cheese will not ever order
Atmosphere: 1
Food: 1
Service: 1
French dip is the best !! Customer service is on point!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Dr Pepper, Loaded Curly Fries, French Dip, Arby's Signature Sandwiches and Curly Fries, Classic French Dip & Swiss
Went to this particular with coupons that Arby's provided for such a bad experience for the one in chanute. This particular location in Pittsburg Kansas more than made up for the other the food was prepared very fresh and everything was exactly as it should have been. Restored my faith in Arby'sWheelchair accessibility: They are very wheelchair accessible both in parking and restrooms
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Turkey Slider, Roast Beef, Arby's Signature Sandwiches and Curly Fries
The tone of the person taking the orders through the drive thru just cost you 2 customers in Pittsburg, KS.
Service: 1
Drive through ordered. A jamocha shake and a Dr Dr pepper will got to the window and they said they couldnt do the shake ok. No biggie but I had to pull up for my order she gave me my card back. I was still thinking dang missed my shake. Finally got my order. Left they never gave me my dt Dr pepper. Called them of course put you name down I don't go eat out often so I will lose my already paid for drink. SM want nice either. They sure don't go out of yThere way to make you happy when they screw upBut love the food.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
Restaurantji Recommends
Employees were kind, food was wonderful and fresh and the building was clean. Will definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Found myself craving a beef and cheddar this evening. Husband, myself and a friend loaded up for Arby's. From the moment we entered we were treated with disinterest. Staff acted as though taking our orders was a major inconvenience. Received food quickly, soon discovered it was because the fries had been sitting in warmer an extremely long time. asked for new fries. Restaurant was less than clean. Never got an apology or anything. Took a sip.of my Jamocha shake to find its vanilla. Manager argued with me and refused a refund. Will not return.
Atmosphere: 1
Food: 1
Service: 1
This Arby's I guess likes saving money on fries because the one's they served us was hours old from the hardness and texture of them. I will wait till I get to another Arby's and avoid the one in the future.
Atmosphere: 3
Food: 2
Service: 5
Food was fresh and
Atmosphere: 5
Food: 5
Service: 5
good food horrible service at the drive through window when they forgot our drinks she had an attitude and acted like she was put out of her
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Roast Beef, Curly Fries