The lady who served us today September 14 in the afternoon around 6 pm was very rude and rude to the people who speak Spanish and began to raise her voice at them when the Hispanic Latin people began to order in English The request was very racist since there were American citizens in the same place and the way of serving them was different. The lady was nice to them unlike the people who speak Spanish.It is sad that there are these types of people working in customer service, since every customer deserves respect and kind treatment.
Atmosphere: 2
Food: 3
Service: 1
Les Thomas
Always fresh food and friendly staff. My goto place for a quick, taste and filling meal.
happy smiling workers great customer service great place to go to get a sandwich while in a hurry
Rebah Kenyani
we just wanted a 6” flat bread sandwich for my 3yr old daughter but this lady tells me that they can’t do that for a kid because it’s the most expensive bread and am like i can afford it money is not the problem she goes it’s breaking the protocol keep in mind i have always been getting the same sandwich for my daughter with no problem i don’t understand why this lady thought i couldn’t afford it coz am black or what?? but i think she is new she doesn’t know me as a regular customer there and we always order the same sandwich it was so embarrassing and rude i will never go there again. pittsburgh ks North subway train your employees and managers how to treat customers
Michelle Emerson
I was on the phone with my mom when she went in to get a sandwich. The woman tried to change her extra for bacon on her chicken bacon ranch. She was extremely rude to her. She started arguing that bacon wasn't included on a chicken bacon ranch. This is not the first time she has been extremely rude with my elderly mother. I asked my mom who she is and she said she has facial piercings. She has a hateful demeanor every time my mom goes in. My mom stopped going to that location because of her. She lives on Frontenac and drives to the south location so she doesn't have to deal with her. I have heard her get rude with my mom more than once. Horrible customer service!!!!
Mike S
Another dry hard as a rock piece of bread. Thought you guys made this fresh everyday?
Atmosphere: 2
Food: 1
Service: 1
Ryan B
whatever happened to $5 foortlongs? I bought a footlong with no extras and no special meat and a medium drink for $17. Not worth the price.
Lance Bedell
Better than I remember but really pricey for a sandwich
Marylou Orr
Bun was to hard to eat! Filling were skimpy.
ADELYN SMITH
Tried using a coupon and they charged my card the full amount without telling me.
I waited in the i thru for 38 minutes only for them to constantly screw up and start again and when I finally got my food my sandwich is colds this isn't anything personal but it sucks
Sofa King Re Todd Ed
Only one employee working so the drive thru was closed. No sign, just sat there until I decided to go in and see if anyone was home. They toasted my sub even tho I said not to toast it. Took a half hour to get a 12 dollar sandwich made wrong.
Mel Olson
Out of the two subways in town, our experience with Kaylee at this N broadway location has been a breath of fresh air. She was sweet, personable and definitely made our experience wonderful. We live just a few blocks away from the other subway location but based on the customer service we received at this store we will drive to the north side every time!
Maria Goodkuntz
Friendly service, great food
Lilli Niffen
WAITED 30 MINUTES FOR MY ORDER TO BE TAKEN THEN THEY PROCEDED TO PAY ME OUT WRONG RIDICULOUS ABSOLUTELY RIDICULOUS
The lady who served us today September 14 in the afternoon around 6 pm was very rude and rude to the people who speak Spanish and began to raise her voice at them when the Hispanic Latin people began to order in English The request was very racist since there were American citizens in the same place and the way of serving them was different. The lady was nice to them unlike the people who speak Spanish.It is sad that there are these types of people working in customer service, since every customer deserves respect and kind treatment.
Atmosphere: 2
Food: 3
Service: 1
Always fresh food and friendly staff. My goto place for a quick, taste and filling meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Meatball Marinara, Spicy Italian, Baked Lay
happy smiling workers great customer service great place to go to get a sandwich while in a hurry
we just wanted a 6” flat bread sandwich for my 3yr old daughter but this lady tells me that they can’t do that for a kid because it’s the most expensive bread and am like i can afford it money is not the problem she goes it’s breaking the protocol keep in mind i have always been getting the same sandwich for my daughter with no problem i don’t understand why this lady thought i couldn’t afford it coz am black or what?? but i think she is new she doesn’t know me as a regular customer there and we always order the same sandwich it was so embarrassing and rude i will never go there again. pittsburgh ks North subway train your employees and managers how to treat customers
I was on the phone with my mom when she went in to get a sandwich. The woman tried to change her extra for bacon on her chicken bacon ranch. She was extremely rude to her. She started arguing that bacon wasn't included on a chicken bacon ranch. This is not the first time she has been extremely rude with my elderly mother. I asked my mom who she is and she said she has facial piercings. She has a hateful demeanor every time my mom goes in. My mom stopped going to that location because of her. She lives on Frontenac and drives to the south location so she doesn't have to deal with her. I have heard her get rude with my mom more than once. Horrible customer service!!!!
Another dry hard as a rock piece of bread. Thought you guys made this fresh everyday?
Atmosphere: 2
Food: 1
Service: 1
whatever happened to $5 foortlongs? I bought a footlong with no extras and no special meat and a medium drink for $17. Not worth the price.
Better than I remember but really pricey for a sandwich
Bun was to hard to eat! Filling were skimpy.
Tried using a coupon and they charged my card the full amount without telling me.
Restaurantji Recommends
I waited in the i thru for 38 minutes only for them to constantly screw up and start again and when I finally got my food my sandwich is colds this isn't anything personal but it sucks
Only one employee working so the drive thru was closed. No sign, just sat there until I decided to go in and see if anyone was home. They toasted my sub even tho I said not to toast it. Took a half hour to get a 12 dollar sandwich made wrong.
Out of the two subways in town, our experience with Kaylee at this N broadway location has been a breath of fresh air. She was sweet, personable and definitely made our experience wonderful. We live just a few blocks away from the other subway location but based on the customer service we received at this store we will drive to the north side every time!
Friendly service, great food
WAITED 30 MINUTES FOR MY ORDER TO BE TAKEN THEN THEY PROCEDED TO PAY ME OUT WRONG RIDICULOUS ABSOLUTELY RIDICULOUS