Taco Bell in Wichita

“Review is specifically for service.
I received an incorrect item at a different location and went in to ask if they would swap.
Cashier was busy but quick to notice me, greeted, and asked how to help. I explained my issue and they went to confirm with the manager.
Manager came by in seconds. I repeated my issue. Manager stated they don't usually do a swap from another location (as I expected), but they would check with the district manager since they were available. Within a minute the manager returns and processed my exchange with no problems and some witty banter.

Some minutes later another worker has my food with a delightful presentation saying order for "Mess up." (A clever and funny entry into the system.)
I was very pleased with the service especially because this location gets really busy.
I can't promise they'll switch your items as it's not policy, but based on this you'll get some great service. Thank you, your DM should be pleased.“

“We were able to order without waiting in line on the tablets in front so that option was a plus. They came back with some old stuff from their old menus and I think it's great. Although I feel as it's a little too pricey for just a taco in quesadilla and drink but I did like it all.“

“Food is always good. The location seems to be out of. Eat quite a bit for being a Mexican cuisine establishment.

Dietary restrictions: Good choice for restrictions

Parking: Plenty of free parking

Kid-friendliness: Very kid friendly“

“Food took a while to come out but I was most impressed with the young man who was sweeping the lobby at about 916. He was making sure everything was good and asking people if they needed anything. Kinda caught me off guard not so thing you normally see at a fast food restaurant but that young kid was doing a great job“

“Was kicked out of the store at 7:56pm
Ordered online so that I could ensure that I paid for everything that I wanted, three items were incorrectly made. Was missing the sour cream and tomatoes on my soft taco supreme and the sour cream I added to my bean burrito as well as my chips and cheese. I went back through the line and asked very politely for two sides of sour cream and 1 side of tomatoes as well as the chips and cheese. I was told several times that they made the food correctly, I had checked everything before leaving as to ensure I got exactly what I ordered. They also told me that I didn’t order the food the way that it shows in my app. Crazy how I paid for stuff. I was given a new soft taco supreme that had sour cream and tomatoes but did not have the avocado ranch. I asked about one more side of sour cream so I could put it in my burrito and they told me they put it on there. It was not and I showed him both my app and the burrito that I hadn’t eaten. They made me a new burrito with sour cream so eventually they did finally get my order correct (ish? As neither of the two soft tacos were as ordered but we’ll just deal with it)

I’ve been an assistant general manager at a Taco Bell for over two years and have worked with Taco Bell for over 6 and I’m extremely disappointed in the service I received today. Will not be returning.

The management team of Jacques and Desiree (sp?) corrected the issues and I’m appreciative that the management in tb of America corp is always willing to listen to their customers.“

“My son just came through your drivethru and I just wanted to thank you for giving him his drink for free. My son suffers from multiple mental illnesses and your store and staff just made his day. You never know how a small thing like a free drink makes such a huge difference in someone. Thank You So Much!“

“Took my kids to cash in their school rewards for a free drink and taco and the lady was real nice to them. They enjoyed their reward. The staff made them feel special. Thank you for giving them a good experience! They look forward to returning.“

“This is the only TB I've been to that have always gotten our order right and been very personable. Their headset system was down a few weeks ago and the employee in the drive thru was so funny and sweet while they were making our food.“

“This is a great Taco ? Bell.
We stopped going to the one at 2qst and Amidon. Their employees NEVER got our order correct. Employees are snobs!!!!

Parking: Easy to get In their parking lot and their employees are 100% better than the employees at 21st and Amidon!!!!“

“Efficient service, Same food as all Taco Bell’s, they appear to be starting to rely upon people using the self order menu screens more in recent months as the employees don’t come to the counter to take your order immediately, and I prefer employees taking my order because it’s faster so long as one is available to do so.“

“I actually took the time to eat inside Taco Bell one day last week. The food i ordered was right on target and delicious as far as fast food goes. I sat near the counter and an observant employee was kind enough to take my food tray from me and discard it!!!“

“Had been a couple of years since the last visit. Did not use the app or nice kiosk but ordered fast. Feel like I got a free drink while waiting about 3 minutes at the fountain on this order to go. Had a box. The bottom of the taco adhered to the box, but you can do fine with just the shells sides. Tasted good was a value as it was filling; but didn't feel very healthy. I will likely go back in a few years.“

“I had to shout out to staff at this location! Never have anything to complain about at this location. Staff is great, food is always hot and fresh, lobby is clean, we never wait on service even at drivethru, they are just prompt and so much better then other locations. Bathrooms were clean also. ?“

“I rarely eat at fast food restaurants because I have a healthier diet these days but I decided to stop in to Taco Bell at this location for a quick bite. The person who took my order was super friendly and my food was ready by the time I got my napkins and sauce together. I sat down and began to eat and Jack was cleaning some areas and asked if I wanted a drink since he noticed I did not have one. I did not end up wanting one but we end up speaking for about 5 minutes and had a pleasant conversation. Next time I have a Taco Bell craving I will most definitely go to this location.“