ABSOLUTE WORST EXPERIENCE AT RANCHO GRANDE!! Food was good. Service was terrible!! Had to physically wave down our waiter for water and drink refills as he passed our table frequently. Very disappointed!
Atmosphere: 5
Food: 5
Service: 1
Grace Shockney
By far the worst service I have ever received at a restaurant. All of our party’s orders came out wrong MULTIPLE times and the serves were extremely rude. If I could have given zero stars I would have. Highly do NOT recommend this restaurant since it is under new management.
Atmosphere: 2
Food: 2
Service: 1
takoeninger
Food is awesome. Service great. Pacifico served super cold. What's not to like!
Atmosphere: 4
Food: 5
Service: 5
Justin Verst
Friendly staff, great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Danielle Campbell
Guacamole dip is a bit lacking on flavor.Cheese dip is thick and delicious.Tacos carnitas are amazing with the dark sauce and lime, but otherwise, would also be lacking on the flavor I've come to expect from carnitas.Steak fajita was good and the veggies were perfectly cooked.Salsa is in house and very fresh!Rice is super buttery...maybe a little too much. Beans are very good and have a rich flavor.Pricing is fair on most things but a few items seem high.The service was impeccable and they are eager to please!The entire restaurant that is accessible to the public is immaculate!
Atmosphere: 5
Food: 4
Service: 5
Krystal Frankowski
Love the Chile poblanos. My favorite! Good margs
Atmosphere: 5
Food: 4
Service: 4
Isaac Walton
Bought these tacos here and OMG THIS PLACE IS AMAZING! I would recommend if you like anything Mexican.Kid-friendliness: They give smoothies to the kids, "(there virgin daiquiris)
Excellent Restaurant. The food was very Delicious and reasonably prices . The restaurant was very clean. I recommend this restaurant. Great Employees and Great Service.
Food came out cold. Found a hair in another dish. Other dish had clearly expired lettuce (brown spots). Kindly asked for my entree to be taken off bill (wasn’t edible) and was rudely scoffed at, refused, laughed at, questioned the validity of what I was explaining (even though the server was standing next to her), insulted me in Spanish while laughing with the manager (little did they know I speak enough Spanish to interpret the interaction) and the cashier tried to argue with me about my experience. Will not go back. This is not how you run a business.
Atmosphere: 1
Food: 1
Service: 1
Craig Warner
Stay away! Servers have NO idea what happy hour specials are going on. Quoted wrong prices, then present you with full price bill. Take zero responsibility for mistakes and then argue with you! Our server laughed at us and threatened to call the police. Unbelievable, this is a absentee owner and the animals are running the circus. Just read the reviews.
Atmosphere: 5
Food: 4
Service: 1
Jason Turner
The food is good but this place has gone down hill majorly in the service department. I ordered carryout online and when I completed my order I was quoted 15 minutes on pickup time. 20 minutes later I arrived at the store and they hadn't even taken my order off the tablet. 35 minutes later they hand me my order with no side plates (rice and beans). No chips or salsa to be found either. When J asked about my side plates was told it didn't come with them which is not true. Anyway, terrible unprofessional customer service. Do yourself a favor and drive the extra 15 minutes to Newport and eat at Rio Grande.
Atmosphere: 2
Food: 4
Service: 1
Craig W.
Servers have NO idea what happy hour specials are going on. Quote wrong prices then present you with full price bill. Take zero responsibility for mistakes and then argue with you! Our server threatened to call the police. Unbelievable, this is a absentee owner and the animals are running the circus. Just read the reviews.
BARBARA TEISL
Happy Birthday my husband Jim turned 80. We had Margaret, 7, Jolene turned 3 Joan 42 and I turn 77. They gave us hats, desert and sang. It was great!Vegetarian options: You can put your veggies dish as you wish. Perfect!Parking: Lots of parking in the lot. Very safeKid-friendliness: The kids had a great time, all 4 of them and 6 adults.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip, Grand Burrito Supreme, Chips and Salsa, Refried Beans, Taco, Chimichanga, Quesadilla, Chicken Fajitas
ABSOLUTE WORST EXPERIENCE AT RANCHO GRANDE!! Food was good. Service was terrible!! Had to physically wave down our waiter for water and drink refills as he passed our table frequently. Very disappointed!
Atmosphere: 5
Food: 5
Service: 1
By far the worst service I have ever received at a restaurant. All of our party’s orders came out wrong MULTIPLE times and the serves were extremely rude. If I could have given zero stars I would have. Highly do NOT recommend this restaurant since it is under new management.
Atmosphere: 2
Food: 2
Service: 1
Food is awesome. Service great. Pacifico served super cold. What's not to like!
Atmosphere: 4
Food: 5
Service: 5
Friendly staff, great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Guacamole dip is a bit lacking on flavor.Cheese dip is thick and delicious.Tacos carnitas are amazing with the dark sauce and lime, but otherwise, would also be lacking on the flavor I've come to expect from carnitas.Steak fajita was good and the veggies were perfectly cooked.Salsa is in house and very fresh!Rice is super buttery...maybe a little too much. Beans are very good and have a rich flavor.Pricing is fair on most things but a few items seem high.The service was impeccable and they are eager to please!The entire restaurant that is accessible to the public is immaculate!
Atmosphere: 5
Food: 4
Service: 5
Love the Chile poblanos. My favorite! Good margs
Atmosphere: 5
Food: 4
Service: 4
Bought these tacos here and OMG THIS PLACE IS AMAZING! I would recommend if you like anything Mexican.Kid-friendliness: They give smoothies to the kids, "(there virgin daiquiris)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Refried Beans, Beef Fajitas, Taco, Quesadilla, Chicken Fajitas, Shrimp Taco Salad
I great I just don't like Mexican.
Atmosphere: 5
Food: 5
Service: 5
Excellent Restaurant. The food was very Delicious and reasonably prices . The restaurant was very clean. I recommend this restaurant. Great Employees and Great Service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip, Taco Salad, Refried Beans, Beef Fajitas, Taco, Quesadilla, Chicken Fajitas
Good service, great margaritas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip, Chips and Salsa, Quesadilla, Chicken Fajitas
Restaurantji Recommends
Food came out cold. Found a hair in another dish. Other dish had clearly expired lettuce (brown spots). Kindly asked for my entree to be taken off bill (wasn’t edible) and was rudely scoffed at, refused, laughed at, questioned the validity of what I was explaining (even though the server was standing next to her), insulted me in Spanish while laughing with the manager (little did they know I speak enough Spanish to interpret the interaction) and the cashier tried to argue with me about my experience. Will not go back. This is not how you run a business.
Atmosphere: 1
Food: 1
Service: 1
Stay away! Servers have NO idea what happy hour specials are going on. Quoted wrong prices, then present you with full price bill. Take zero responsibility for mistakes and then argue with you! Our server laughed at us and threatened to call the police. Unbelievable, this is a absentee owner and the animals are running the circus. Just read the reviews.
Atmosphere: 5
Food: 4
Service: 1
The food is good but this place has gone down hill majorly in the service department. I ordered carryout online and when I completed my order I was quoted 15 minutes on pickup time. 20 minutes later I arrived at the store and they hadn't even taken my order off the tablet. 35 minutes later they hand me my order with no side plates (rice and beans). No chips or salsa to be found either. When J asked about my side plates was told it didn't come with them which is not true. Anyway, terrible unprofessional customer service. Do yourself a favor and drive the extra 15 minutes to Newport and eat at Rio Grande.
Atmosphere: 2
Food: 4
Service: 1
Servers have NO idea what happy hour specials are going on. Quote wrong prices then present you with full price bill. Take zero responsibility for mistakes and then argue with you! Our server threatened to call the police. Unbelievable, this is a absentee owner and the animals are running the circus. Just read the reviews.
Happy Birthday my husband Jim turned 80. We had Margaret, 7, Jolene turned 3 Joan 42 and I turn 77. They gave us hats, desert and sang. It was great!Vegetarian options: You can put your veggies dish as you wish. Perfect!Parking: Lots of parking in the lot. Very safeKid-friendliness: The kids had a great time, all 4 of them and 6 adults.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip, Grand Burrito Supreme, Chips and Salsa, Refried Beans, Taco, Chimichanga, Quesadilla, Chicken Fajitas