Chipotle Mexican Grill
$ • Mexican, Fast Food, Vegan
Hours:
1869 Plaudit Pl, Lexington
(859) 263-2611
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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Order was over 15 min late.. had 9 items missing from order including chips and side of guacamole! Called 4 times no answer… will be following up tomorrow for refund.. very disappointed. If restaurants are going to charge top dollar and take our hard earned money then they need to make sure the orders are correct!!!
Order was over 15 min late.. had 9 items missing from order including chips and side of guacamole! Called 4 times no answer… will be following up tomorrow for refund.. very disappointed. If restaurants are going to charge top dollar and take our hard earned money then they need to make sure the orders are correct!!!
Worst customer service ever. I walked in 3 people standing behind the counter it too at least 3 mins before they even acknowledged I was there, that was when they were finished talking to each other. My order was read and cold
Ratings
Menu
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
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Chipotle Mexican Grill serves great food with generous portions, making it a suitable option for those with dietary restrictions. The menu offers customizable options, including bowls with rice, beans, meat, and various toppings. The food is often praised for being hot and fresh. However, some customers have mentioned issues with cleanliness, noting that the dining room needed attention and that all the tables required cleaning. Service can be slow, especially during busy times, but many have had pleasant experiences overall. There have been reports of poor management, particularly regarding customer service, with some staff being rude. Despite these challenges, the restaurant remains a popular choice, especially for catering orders, which are frequently described as perfect.