The people here were really nice and the kindness they showed to me one time when I had a bad day, make me break down and cry cause I was so moved and overwhelmed by their kindness.
Atmosphere: 5
Food: 5
Service: 5
angelia abdullah
Well let's start how when you order an expresso the cashier tell you they can't add it in a Frappuccino other places does .and while was waiting for my order the worker there was going on rampage how she is under paid and over worked and the management did not train the right way and the manager on duty was just kept righting in the manger lon while she was ranting in front of customers so very unprofessional her name was chris this had to be embarrassing for the customers to her that they come to get a coffee not to hear about how the employees are unhappy with their job people gets fired for feed back I just wanted to bring this to your attention so you may directly have a meeting with her supervisor
tim d
I go here 4 days a week. The employees are always very nice and get my order correct the first time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Coffee Roll, Donuts
crystal williams
Clean fast friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
christian Martinez
Amazing customer service and management starting to come together you guys good start keep it upKid-friendliness: Amazing
This location should just close if the staff is going to be so bad. Today I found a coupon for a free small hot latte with any purchase. I ordered the small latte and a blueberry muffin. When I got to the window the cashier told me the coupon could only be used for “regular coffees” even though it clearly stated that it was for a free small hot LATTE with ANY purchase. Between this and all the times my drink has been half full or cold, I’m done with this place. What’s the point of having a staff that’s unpleasant, unprofessional, and untrained. A joke.
Food: 1
Service: 1
Elizabeth Snyder
Went through the drive thru window this morning. Since I can't hear to order at the menu. I got to window, girl tells me I have to drive around the building to order at the menu. I explained that I can't hear. She says, can you hear me now. Told her that I can read your lips. So she hastily took my order. This is appalling customer service. Your location needs to be trained how to customer service to deaf individuals.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Donuts
lisa clifton
Love all the different drinks hot and cold and the staff was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Iced Latte
JC Sparx
Go get some donut love.
Atmosphere: 4
Food: 5
Service: 5
Timothy Sargent
Walked in and ordered here. The staff was pleasant enough. Coffee was decent- though nothing spectacular. The worst was the donut. I got a coffee roll, which was just ok. As if I’d picked it up at Walmart. The donut was awful. It was hard and stale. I expected that if donut place was open, the baked goods would be fresh. Clearly, they were not fresh. I guess you have to get there in the morning to get fresh. Not impressed. Not at all.
Spent a few hours here on Thanksgiving Day (working) and the staff were amazing. I asked them if I could sit and use wi-fi for a bit, on the laptop. It was no issue.Even though they had to work a holiday they all were in great moods. They cleaned the lobby, took care of customers, and made the best of thier time. They were certainly a team, and must have supportive management for the morale to be so high. I was there from about 12:45- 2:30 pm so I observed alot.I was so please that they did not resent working, and it made my work time pass as well.I had a bagel sandwich, which was hot and fresh like all Dunkins :) they had no issue with my special requests on no egg and extra toasted.Wheelchair accessibility: Easily accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Egg and Cheese
William Anderson
Service was terrible order was wrong and that overcharged me and didn't know how to do a return waited over 25 minutes for them to get ahold of a manager or owner with no luck I will never return there or recommend it to
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Ira Crutchfield
Love the coffee and the staff was great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
moose gronholm
No words. I love DD. So infinite stars.
Atmosphere: 5
Food: 5
Service: 5
Cozette Cummins
Terrible customer service. The guy at the counter was not helpful, he was chewing something while talking. I will never come back to this location.
The people here were really nice and the kindness they showed to me one time when I had a bad day, make me break down and cry cause I was so moved and overwhelmed by their kindness.
Atmosphere: 5
Food: 5
Service: 5
Well let's start how when you order an expresso the cashier tell you they can't add it in a Frappuccino other places does .and while was waiting for my order the worker there was going on rampage how she is under paid and over worked and the management did not train the right way and the manager on duty was just kept righting in the manger lon while she was ranting in front of customers so very unprofessional her name was chris this had to be embarrassing for the customers to her that they come to get a coffee not to hear about how the employees are unhappy with their job people gets fired for feed back I just wanted to bring this to your attention so you may directly have a meeting with her supervisor
I go here 4 days a week. The employees are always very nice and get my order correct the first time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Coffee Roll, Donuts
Clean fast friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
Amazing customer service and management starting to come together you guys good start keep it upKid-friendliness: Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Cream Cheese Bagel Bite
This location should just close if the staff is going to be so bad. Today I found a coupon for a free small hot latte with any purchase. I ordered the small latte and a blueberry muffin. When I got to the window the cashier told me the coupon could only be used for “regular coffees” even though it clearly stated that it was for a free small hot LATTE with ANY purchase. Between this and all the times my drink has been half full or cold, I’m done with this place. What’s the point of having a staff that’s unpleasant, unprofessional, and untrained. A joke.
Food: 1
Service: 1
Went through the drive thru window this morning. Since I can't hear to order at the menu. I got to window, girl tells me I have to drive around the building to order at the menu. I explained that I can't hear. She says, can you hear me now. Told her that I can read your lips. So she hastily took my order. This is appalling customer service. Your location needs to be trained how to customer service to deaf individuals.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Donuts
Love all the different drinks hot and cold and the staff was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Iced Latte
Go get some donut love.
Atmosphere: 4
Food: 5
Service: 5
Walked in and ordered here. The staff was pleasant enough. Coffee was decent- though nothing spectacular. The worst was the donut. I got a coffee roll, which was just ok. As if I’d picked it up at Walmart. The donut was awful. It was hard and stale. I expected that if donut place was open, the baked goods would be fresh. Clearly, they were not fresh. I guess you have to get there in the morning to get fresh. Not impressed. Not at all.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Spent a few hours here on Thanksgiving Day (working) and the staff were amazing. I asked them if I could sit and use wi-fi for a bit, on the laptop. It was no issue.Even though they had to work a holiday they all were in great moods. They cleaned the lobby, took care of customers, and made the best of thier time. They were certainly a team, and must have supportive management for the morale to be so high. I was there from about 12:45- 2:30 pm so I observed alot.I was so please that they did not resent working, and it made my work time pass as well.I had a bagel sandwich, which was hot and fresh like all Dunkins :) they had no issue with my special requests on no egg and extra toasted.Wheelchair accessibility: Easily accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Egg and Cheese
Service was terrible order was wrong and that overcharged me and didn't know how to do a return waited over 25 minutes for them to get ahold of a manager or owner with no luck I will never return there or recommend it to
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Love the coffee and the staff was great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
No words. I love DD. So infinite stars.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. The guy at the counter was not helpful, he was chewing something while talking. I will never come back to this location.
Atmosphere: 1
Food: 3
Service: 1