This place never fails to deliver quality food and service, but for the love of everything stop forcing your employees to stand outside in the sun and take orders for drive-thru. I just want to order at the menu board and go home. The last thing I want to do when thinking about what to eat is have to ask to be handed that gross plastic menu that the person before me could have picked their nose before touching.Think of your namesake! Would you leave that poor dog out in the heat like you do your employees?! ?This has a certain generation of management written all over it. The “appearance” of elevated service with no actual benefits to anyone involved.
Atmosphere: 5
Food: 5
Service: 5
CJ Phillips
Love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries
Kenny Herron
First time trying..aweso.e
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries, Cane's Sauce
SKH LA
Was delicious! I got a kids meal (2 chicken tenders, fries, and a small fountain drink) and it was perfect. Included the sauce in the bag! Thanks for a great dinner!!!
Atmosphere: 5
Food: 5
Service: 5
Priya Sl
Disappointing experience with our take-out order today. We ordered two box combos, but both were missing coleslaw. We understand mistakes happen, but when we returned to inform them, they only provided one coleslaw, not two. The staff's response left a lot to be desired, making us feel unvalued as customers. A simple apology would have gone a long way.
Atmosphere: 5
Food: 5
Service: 3
rachellab89
Only place my 14 year old ever wants to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Toast, Chicken Fingers and Fries, Cane's Sauce
Russ Cellar
Picked up "the box" and drove home, about 4.5 miles, fries and the bread were cold! Guess I'll just get the chicken next time!
Food: 2
Service: 4
Recommended dishes: Chicken Finger
Connie Kallmeyer
We went to Canes ordered 3 piece meals only had 2 small pieces and a crumb had to go back ask if we received it that way really for almost a 10 dollar meal that unacceptable canes called later that day said they would replace our meal send us something to make good on meal never received anything that's not good
Atmosphere: 1
Food: 1
Service: 1
Christina Garner
The line outside wrapped around the building and it was moving at a decent pace, but I chose to go in to place my order and use the restroom. It was very clean and the cashier was very polite.
I get the same order every time I order from here and every time they get a little confused about how I ask for each of my combos to be which it’s really not that hard all I ask for is for 2 of the combos to have no slaw with toast instead and the other one to be with no fries or slaw just extra toast and usually when I get to the window I get asked to repeat it to make sure they have correctly made it right and this time they didn’t.It’s cold outside and I get that so I check my food before I go all the way home and it not be right and of course it’s wrong so I go back and let them know my order was incorrect but it’s not a big deal ill just pay for the extra toast and hopefully I’ll still have hott food when I make it home.So I get to the window and IM asked if IM the one that needs 2 pcs of toast i say yes and try to hand my card over to pay and am politely told it’s okay not to worry about it.Great ya know I now have what I ordered and didn’t have to pay extra.So I just decide for the HELL of it to check and see if it’s really got the 2 pcs of toast in it like it was supposed to have and how I was even asked if I was the one that needed the 2 pcs of toast and ya know what I still didn’t get it I literally got 1 pc and I think it was maybe cut in half or something but I’m usually not a complainer but if you ask me if I’m waiting for the 2 toast and then u literally still can’t get it right it’s just a little bit hard to not find it a little funny. I also started out with hott fresh food but it was ice cold and hardly even worth eating it after it took me an hour to finally get my order and make it home and I don’t live but 6-8 mins away…. This visit was not the best experience I have had in all the times I’ve been there
Picked my wife and daughter up from the airport and had our first Canes Awakening. Young man at the counter was very nice and the food was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Toast, Cane's Sauce, Chicken Fingers and Fries, Coleslaw, The Box Combo - 4 Chicken Fingers
Richard Gilkey
Best chicken strips in town.They beat KFC, and Popeyes chicken.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries, Coleslaw
Amber Kelsey
I’m not usually the one to leave reviews but I feel like this time is warranted. Everything was great with the exception of its colder in the store than it is out side and the current temp outside is 45 degrees… Do better Canes!
Atmosphere: 5
Food: 5
Service: 5
John Mark Vanderpool
Provided with a wrong order and when I contacted customer service I wasn't offered any kind of remedy/redress. The little food I was provided (I ordered a box with extra fries, received a box with NO fries but 4 sauces) was cold and had obviously been out.I would expect this from McDonald's.
Food: 1
Service: 1
Mona Wade
Excellent service. Our first visit. Food was exceptional. Location was nice, bathroom had been trashed, mentioned to cashier and it was cleaned inside of 10
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Box Combo - 4 Chicken Fingers, The Sandwich Combo - 3 Chicken Fingers
This place never fails to deliver quality food and service, but for the love of everything stop forcing your employees to stand outside in the sun and take orders for drive-thru. I just want to order at the menu board and go home. The last thing I want to do when thinking about what to eat is have to ask to be handed that gross plastic menu that the person before me could have picked their nose before touching.Think of your namesake! Would you leave that poor dog out in the heat like you do your employees?! ?This has a certain generation of management written all over it. The “appearance” of elevated service with no actual benefits to anyone involved.
Atmosphere: 5
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries
First time trying..aweso.e
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries, Cane's Sauce
Was delicious! I got a kids meal (2 chicken tenders, fries, and a small fountain drink) and it was perfect. Included the sauce in the bag! Thanks for a great dinner!!!
Atmosphere: 5
Food: 5
Service: 5
Disappointing experience with our take-out order today. We ordered two box combos, but both were missing coleslaw. We understand mistakes happen, but when we returned to inform them, they only provided one coleslaw, not two. The staff's response left a lot to be desired, making us feel unvalued as customers. A simple apology would have gone a long way.
Atmosphere: 5
Food: 5
Service: 3
Only place my 14 year old ever wants to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Toast, Chicken Fingers and Fries, Cane's Sauce
Picked up "the box" and drove home, about 4.5 miles, fries and the bread were cold! Guess I'll just get the chicken next time!
Food: 2
Service: 4
Recommended dishes: Chicken Finger
We went to Canes ordered 3 piece meals only had 2 small pieces and a crumb had to go back ask if we received it that way really for almost a 10 dollar meal that unacceptable canes called later that day said they would replace our meal send us something to make good on meal never received anything that's not good
Atmosphere: 1
Food: 1
Service: 1
The line outside wrapped around the building and it was moving at a decent pace, but I chose to go in to place my order and use the restroom. It was very clean and the cashier was very polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Toast, Cane's Sauce, Chicken Fingers and Fries, Coleslaw
I get the same order every time I order from here and every time they get a little confused about how I ask for each of my combos to be which it’s really not that hard all I ask for is for 2 of the combos to have no slaw with toast instead and the other one to be with no fries or slaw just extra toast and usually when I get to the window I get asked to repeat it to make sure they have correctly made it right and this time they didn’t.It’s cold outside and I get that so I check my food before I go all the way home and it not be right and of course it’s wrong so I go back and let them know my order was incorrect but it’s not a big deal ill just pay for the extra toast and hopefully I’ll still have hott food when I make it home.So I get to the window and IM asked if IM the one that needs 2 pcs of toast i say yes and try to hand my card over to pay and am politely told it’s okay not to worry about it.Great ya know I now have what I ordered and didn’t have to pay extra.So I just decide for the HELL of it to check and see if it’s really got the 2 pcs of toast in it like it was supposed to have and how I was even asked if I was the one that needed the 2 pcs of toast and ya know what I still didn’t get it I literally got 1 pc and I think it was maybe cut in half or something but I’m usually not a complainer but if you ask me if I’m waiting for the 2 toast and then u literally still can’t get it right it’s just a little bit hard to not find it a little funny. I also started out with hott fresh food but it was ice cold and hardly even worth eating it after it took me an hour to finally get my order and make it home and I don’t live but 6-8 mins away…. This visit was not the best experience I have had in all the times I’ve been there
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Texas Toast, Chicken Fingers and Fries, Chicken Finger, Fried Chicken
Restaurantji Recommends
Picked my wife and daughter up from the airport and had our first Canes Awakening. Young man at the counter was very nice and the food was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Toast, Cane's Sauce, Chicken Fingers and Fries, Coleslaw, The Box Combo - 4 Chicken Fingers
Best chicken strips in town.They beat KFC, and Popeyes chicken.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries, Coleslaw
I’m not usually the one to leave reviews but I feel like this time is warranted. Everything was great with the exception of its colder in the store than it is out side and the current temp outside is 45 degrees… Do better Canes!
Atmosphere: 5
Food: 5
Service: 5
Provided with a wrong order and when I contacted customer service I wasn't offered any kind of remedy/redress. The little food I was provided (I ordered a box with extra fries, received a box with NO fries but 4 sauces) was cold and had obviously been out.I would expect this from McDonald's.
Food: 1
Service: 1
Excellent service. Our first visit. Food was exceptional. Location was nice, bathroom had been trashed, mentioned to cashier and it was cleaned inside of 10
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Box Combo - 4 Chicken Fingers, The Sandwich Combo - 3 Chicken Fingers