Arby's

430 Eastern Bypass, Richmond
(859) 623-5060

Recent Reviews

John Hall

Drive thruWheelchair accessibility: Easy to enter

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Angel Price

Went through the drive thru first thing today for an early lunch. Everything was great and man in drive thru was very pleasant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef 'N Cheddar, Crispy Fish Sandwich, Curly Fries

Lincoln “Link-a-roonie” Christensen

Sometimes root beer float are good, other times, the staff didn't know how to do it correctly

Food: 3

Service: 4

Recommended dishes: Greek Gyro, Arby's Signature Sandwiches

BrokenDreams The Memer

Good food and employees are very nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef N Cheddar Sandwich, Double Roast Beef, Regular Roast Beef Sandwich, Roast Beef, Curly Fries, Half-Pound Roast Beef

Morgan Lawson

Food is amazing the majority of the time, the atmosphere is awkward.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: French Dip, Arby's Signature Sandwiches, Roast Beef

Helen Nicely

Love Arby'

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Eric Knudten

Not sure where to start. Cracked floor tile was our first clue. Womens restroom had a bucket under the sink to catch the drain water. Gross ?. Then the food. Both our roast beef sandwiches had blood red meat which was inedible and one sandwich was on a kid size bun but I paid for a regular size. A refund was granted without argument. Hope the drive thru customers were getting cooked meat.

D B

Always get my order right, never had a problem with food being cold or anything. Fast friendly service. A great place to

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Kene Hill

Never go there but I did cause they had decent coupons food was very good went thru drive

Atmosphere: 4

Food: 5

Service: 5

Leslie Plowman

Can't share a review on food because I was asking for a refund before the food was made. Wish I had never tried to get through the smell of human waste coming from the women's restroom throughout the restaurant because the assistant manager Johnny felt it wasn't a priority. I truly needed a place to go to the restroom and eat with my son. The first request about the bathroom was ignored by a team member and when Johnny said they needed to take care of all the orders first before he could address the bathroom I was upset with his ability to take charge and have his crew handle the front while addressing the bathroom situation that was apparent to be a problem for more than a few minutes. After reading the reviews here I should've never given it a chance. I believe in customer satisfaction. I believe in treating the working person with kindness and respect, but once that leaves the ability of the manager behind the counter, I'm not the best at holding back. When the assistant manager couldn't figure out how to give me a refund and was asking his crew members I could tell the situation was just more than he cared to handle either way. I wadded up my receipt and threw it back and kindly said, keep the money I gotta go somewhere else. I couldn't stand his inability to care about any of it and the smell of poop on top of everything was just gross ???? there was no way after realizing the filth I was surrounded by was I ever going to be able to eat the food. I plan on calling Wes/Willis, the manager tomorrow as I was challenged with the comment, "Looking forward to that call tomorrow." From good ol Johnny who thought he had done absolutely nothing wrong and everything right. Hardee's was wonderful to us just right down the way.

Atmosphere: 1

Service: 1

Ricardo Minguela

Very rude and disrespectful staff

Heather Foster

Ordered the regular beef and cheddar with no red ranch, in the drive thru,got it home and it was like that put extra red ranch.

Atmosphere: 3

Food: 3

Service: 2

Gaylen Smith

To pricy for

Atmosphere: 4

Food: 3

Service: 4

David Dooley

Worst Philly stake I ever had in my

Food: 1

Service: 2

Recommended dishes: Fire Roasted Philly

Chase S.

The food was really good but the restaurant was absolutely horrific and just had a really bad smell to it. Took a very long time to get my order. The line was long outside and inside with no workers inside the building

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