Arby's

1208 KY-44, Shepherdsville
(502) 543-5990

Recent Reviews

Rob Cooper

Love the food hate the price it cost 25 dollars for one person to eat

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Half Pound French Dip

Morgan Wareham

Bathroom smelled like actual poop with poop all over the toilet and lid. we weren’t greeted when we walked in. Waited probably 15mim before anyone acknowledged us and took the guys order in front of us. All the food was cold. They were totally out of mayo. Worst Arby’s I’ve been to by far.

Atmosphere: 1

Food: 1

Service: 1

chuck karaus

Quick in and out.

Atmosphere: 4

Food: 5

Service: 4

Sallie F

Enjoying another French dip at Arby's. The food was hot, and the order was correct.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip

J D

stale, burned brisket meat with not enough placed on the sandwich. Drink cup filled up only 2/3rds of the way.for $13 #4 just go to sit down restaurant with a waiter.

AJ

This last time I visited at this location the service was pretty slow and nobody was in front of or behind me. They were l due to be open for 1.5 hours longer when I had placed my order at the drive thru and as i pllef away front the speaker i heard the worker say at least u didnt clean up the slicer yet, in a tone that made me feel luke my irdee was an inconvenience to have to make. After getting home I passed the food to everyone and I looked at my 1/2 lb sandwich and it was smaller than usual, the same size as a regular sandwich when I compared the two and it didn't have the sauce on it that's suppose to be on it (beef & cheddar)and very little cheese, unfortunately this made my meal not as enjoyable as it usually was. Normally I have no complaints, it's my favorite fast food place. Everyone knows how expensive it is to eat at Arby's so I'm sure everyone understands where I'm coming from when I say I spent over $60 for 7 sandwiches and 2 orders of fries so I expected my order to be correct, (keep in mind I didn't even order a coke because I don't like the taste of theirs) that's a lot of money to me.After I paid I then asked for ketchup and Arby's sauce and once my food was being handed out the window, I asked very politely if they remembered the ketchup and the lady continues to hand the bag to me and says no but i put everything in there have a nice night and closed the window and walked away. I won't say on here what went through my mind at that moment but anyway I don't know when I will go back here again, I feel like I wasted my money this time and I don't have enough to chance wasting any more here. If it weren't for the fact my family was so hungry by the time I got home with the order, I would've took it back and asked for my money back.

David Thurman

Really good sandwich and

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Half Pound Roast Beef, Half Poind Roast Beef and Fries

Mariela Aguilar

I got two meals here for me and my mom and they were both good! We got the #1 with curly fries for both meals. And a side of jalapeño papers which were amazing!

Atmosphere: 5

Food: 5

Service: 5

Dee Bennett

Our drive thru experience was horrible.Waited 11 minutes at intercom just to order, then another 10 at window.Service was rude and didn't want to be bothered.Food was cold and poorly made.

Atmosphere: 2

Food: 2

Service: 1

Greg Th Roberts

In my last three visits, we did not receive fresh fries.

Atmosphere: 4

Service: 4

Scott Burdette

Food was fantastic. Service was great. The place was clean. Had a great experience there. However, I am now broke. Why is everything so expensive? I can't afford to go back anytime soon.

Atmosphere: 5

Food: 5

Service: 5

Ellen Donohue

Funny I was here a week ago and asked for my sandwich to be shaved thin. They were happy to do it. Today, I asked the same thing, the young man told me that the meat came pre-shaved. I know that's not true and It tasted like it had been microwaved. I've always seen them shave the meat as the sandwiches are ordered. I guess they only do it when the manager is here. Won't be back. I'll go to Okolona's Arby's from now on, even though they're 15 minutes out of our way. Never have a problem with them. They always shave my meat thin.

Food: 2

Service: 2

Nate peters

Service was pretty slow with only 2 cars (almost 5 minutes sitting at the window) and getting cold fries, it seems like if you make people wait for extended periods you can drop fresh fries instead of giving them the ones that had been sitting

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Arby's Signature Sandwiches, French Dip

David Young

Sat in drive thru close to 15 or 20 minutes. Very pleasant male employee but serious labor shortage. 1or 2 employee.

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Roast Beef, Half Pound Roast Beef

Joe Turner

Nice friendly staff and great roast beef. What else do you need to say.

Atmosphere: 4

Food: 5

Service: 5

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