Literally cannot get an order correct to save their life. How hard is it to take your time and do your job correctly? Pathetic “customer service” if you can call it that. I understand any job where you work 8+ hours a day is not necessarily easy but for goodness sake take some pride in what you do.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Noonan-Thacker
Food & service were totally fine, no complaints!A change of radio station wouldn't go a miss though lol... Maybe it was just a Sunday thing.
Burgers were fresh and hot. Her chicken strips were fresh and hot.Parking: Easy parkingKid-friendliness: Dq is always kiddo friendlyWheelchair accessibility: Easy wheelchair entrance
Normally I would give this a higher rating but the last two times we've visited I've experienced an issue. The first time I ordered and paid for 3 full orders of biscuit and gravy and was given 3 half orders. They did correct the issue but I had to return to the store and go inside. The second time, my most recent visit the food was inedible. See attached photos. Those are burned biscuits, not sausage! Why would those have not been thrown away? They should have never been served to customers!
Atmosphere: 4
Food: 1
Service: 4
Brian Phillips
This dairy queen is a little bit slow, most of the time you'll have to wait on your food but its worth it due to always being fresh, and hot. This location is a little bit out of the way, but a good place to get something to
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Strip Basket
Scotty Wells
Fries to soggy and barely any in the baggie, way to much mustard dripping out around edge of buns and pickles made whole burger taste bad. They used to have the best fries but not
Atmosphere: 3
Food: 3
Service: 4
Taylor Moody
I have been coming to this DQ off and on for years. It never fails to surprise me on how bad “customers service” can get.I accidentally pulled forward with out getting my change the other day. The drive through attendant yelled at me (which i definitely appreciated). I stopped got out and walked back to the window to grab my change.She asked me if I was high on spray paint. I thought she was kidding, but no she was serious. She said she could smell spray paint and asked me again if I was high in spray paint.Nice.
Atmosphere: 1
Food: 4
Service: 1
Robert Farthing
Never a good sign at DQ when you get your food in less than 2 minutes.I will drive farther to the other Winchester DQ from now on.
Stale chewy bread and tasteless burger and barely warm fries.? I guess it's what to expect at 2 /4/ $5. I have been to some that are awesome, this one, never again.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Cheeseburger
Erika Bach
I get breakfast here every morning but there coke is awful it’s not that hard to get the syrup and carbonation correct VERY DISAPPOINTING LAST TIME I Spend MY MONEY ON TRASH (drinks)
Atmosphere: 3
Food: 5
Service: 1
kevin ridner
Got chili dogs through the drive thru and th they bagged them sideways and upside down. Good thing they provided forks.
Atmosphere: 3
Food: 3
Service: 2
Kristie Fees
Nice service, good good and even gave my pups some treats.
Friendly service
Atmosphere: 5
Food: 5
Service: 5
Literally cannot get an order correct to save their life. How hard is it to take your time and do your job correctly? Pathetic “customer service” if you can call it that. I understand any job where you work 8+ hours a day is not necessarily easy but for goodness sake take some pride in what you do.
Atmosphere: 1
Food: 1
Service: 1
Food & service were totally fine, no complaints!A change of radio station wouldn't go a miss though lol... Maybe it was just a Sunday thing.
Service and food, above expectations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Mocha Fudge Coffee Blizzard
Burgers were fresh and hot. Her chicken strips were fresh and hot.Parking: Easy parkingKid-friendliness: Dq is always kiddo friendlyWheelchair accessibility: Easy wheelchair entrance
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Strip Basket, Cheeseburger
Normally I would give this a higher rating but the last two times we've visited I've experienced an issue. The first time I ordered and paid for 3 full orders of biscuit and gravy and was given 3 half orders. They did correct the issue but I had to return to the store and go inside. The second time, my most recent visit the food was inedible. See attached photos. Those are burned biscuits, not sausage! Why would those have not been thrown away? They should have never been served to customers!
Atmosphere: 4
Food: 1
Service: 4
This dairy queen is a little bit slow, most of the time you'll have to wait on your food but its worth it due to always being fresh, and hot. This location is a little bit out of the way, but a good place to get something to
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Strip Basket
Fries to soggy and barely any in the baggie, way to much mustard dripping out around edge of buns and pickles made whole burger taste bad. They used to have the best fries but not
Atmosphere: 3
Food: 3
Service: 4
I have been coming to this DQ off and on for years. It never fails to surprise me on how bad “customers service” can get.I accidentally pulled forward with out getting my change the other day. The drive through attendant yelled at me (which i definitely appreciated). I stopped got out and walked back to the window to grab my change.She asked me if I was high on spray paint. I thought she was kidding, but no she was serious. She said she could smell spray paint and asked me again if I was high in spray paint.Nice.
Atmosphere: 1
Food: 4
Service: 1
Never a good sign at DQ when you get your food in less than 2 minutes.I will drive farther to the other Winchester DQ from now on.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Stale chewy bread and tasteless burger and barely warm fries.? I guess it's what to expect at 2 /4/ $5. I have been to some that are awesome, this one, never again.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Cheeseburger
I get breakfast here every morning but there coke is awful it’s not that hard to get the syrup and carbonation correct VERY DISAPPOINTING LAST TIME I Spend MY MONEY ON TRASH (drinks)
Atmosphere: 3
Food: 5
Service: 1
Got chili dogs through the drive thru and th they bagged them sideways and upside down. Good thing they provided forks.
Atmosphere: 3
Food: 3
Service: 2
Nice service, good good and even gave my pups some treats.
Atmosphere: 5
Food: 5
Service: 5
The food was good and didn't have to wait
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheeseburger