Please don’t come here currently waiting in line after my order was messed up 3 times
Casey Womack
Service is very ? bad
Laurie Freeman
Not very busy on inside.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Bacon Egg & Cheese Biscuit
Angel Mayhew
The service in the drive through is extremely slow.. The workers are very unprofessional .. somebody from corporate needs to come and reteach these people or hire more
Atmosphere: 1
Food: 2
Service: 1
Philip Costello
Fyi, there is no point in double car lanes if you only have one person working the window all you do is make wait times really long and I didn't get food for me but yall charge for extra sauce?!??!?! You just lost a good bit of customers doing that. Place is dirty, like I said wait times are long and of course they never have ice cream but there has to be a positive somewhere just haven't found it yet
Atmosphere: 3
Food: 3
Service: 3
VA Games
The dining room is rarely open and it takes FOREVER to get through the drive thru. I’m guessing they are very understaffed, which is unfortunate.
Atmosphere: 1
Food: 5
Service: 1
Tom Gardiner
KIOSKS! If I'm making the effort to go to your business, I don't want to use your app to order! There was nobody at the registers and after ordering with the kiosk app I had to find someone to speak with to straighten out part of the order that the stupid app couldn't do. HIRE PEOPLE TO WORK THE COUNTER. PRICES ARE OUTRAGEOUS FOR SUCH LOW QUALITY FOOD.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: French Fries, Big Mac
Xenh Flowers
Shout out to the young man working breakfast line cashier. I asked for a certain modification (pork free diet) for my breakfast meal because I wanted a friend to try it out. Without hesitation he replied “I got you!” And rang it in. My friend actually enjoyed the breakfast sandwich so much He wanted another for later. So we stopped at several McDonalds along the I-10 west bound and asked for the same request and got denied our special request. So I wanted to shout out that young man today for making it happen for us what 3 other McDonalds couldnt! Thank you!
Food: 5
Service: 5
Jacob Milkoski
Order mobile drive thru order. Pulled into drive thru with multiple cars in front of me. For 10 minutes, no one spoke to either of the cars in front of me, while multiple cars behind me pulled away. So I parked and went inside to retrieve my order. After waiting 5 minutes inside, while a worker talked to friends who were there, i finally was asked had i order. I explained that i was just hhere to pick up an order, it was for drive thru, and since the line hadn't moved I'd come inside to get it. Then after waiting, a worker in what appeared to be a managers shirt told me i had to go through the drive thru to get the order. I explained i had been waiting, and another worker got my order pin, and walked back into the kitchen. 5 minutes later, she came back and told me I'd have to go through the drive thru. So i went back to my car and now waited in a much longer line to get my food. I've never received worst customer servive from a McDonald's. I frequent this location and must admit this was by far the worst experience I've had. But the manager should be fired. This was ridiculous and now in the drive thru , at the speaker, am told they don't have this order. Absolutely the worst experience I've had.
I went to the drive-thru and I had to sit there for about 5 minutes before someone came to the speaker. Once I received my food the fries were cold.
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: McDonald's Big Mac
Darren H.
I must be out of the loop. No one told me we're ordering from huge touch screens now so I went straight to the counter and was directed there. Can't remember the last time I went inside a McDonald's. It's a nice modern touch but I still had to go to the counter to pick up my order. Guess it makes it easier for them. The place was clean. People were nice. It's one of the new middle-aged DMV looking McDonalds buildings. Makes me miss the bright red and yellow colors of days gone by.
Salena W.
horrible quality , so tired of getting food that looks like stuff you would feed to your dogs. No regards for how the food looks or taste.
Kind of Dirty...
Please don’t come here currently waiting in line after my order was messed up 3 times
Service is very ? bad
Not very busy on inside.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Bacon Egg & Cheese Biscuit
The service in the drive through is extremely slow.. The workers are very unprofessional .. somebody from corporate needs to come and reteach these people or hire more
Atmosphere: 1
Food: 2
Service: 1
Fyi, there is no point in double car lanes if you only have one person working the window all you do is make wait times really long and I didn't get food for me but yall charge for extra sauce?!??!?! You just lost a good bit of customers doing that. Place is dirty, like I said wait times are long and of course they never have ice cream but there has to be a positive somewhere just haven't found it yet
Atmosphere: 3
Food: 3
Service: 3
The dining room is rarely open and it takes FOREVER to get through the drive thru. I’m guessing they are very understaffed, which is unfortunate.
Atmosphere: 1
Food: 5
Service: 1
KIOSKS! If I'm making the effort to go to your business, I don't want to use your app to order! There was nobody at the registers and after ordering with the kiosk app I had to find someone to speak with to straighten out part of the order that the stupid app couldn't do. HIRE PEOPLE TO WORK THE COUNTER. PRICES ARE OUTRAGEOUS FOR SUCH LOW QUALITY FOOD.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: French Fries, Big Mac
Shout out to the young man working breakfast line cashier. I asked for a certain modification (pork free diet) for my breakfast meal because I wanted a friend to try it out. Without hesitation he replied “I got you!” And rang it in. My friend actually enjoyed the breakfast sandwich so much He wanted another for later. So we stopped at several McDonalds along the I-10 west bound and asked for the same request and got denied our special request. So I wanted to shout out that young man today for making it happen for us what 3 other McDonalds couldnt! Thank you!
Food: 5
Service: 5
Order mobile drive thru order. Pulled into drive thru with multiple cars in front of me. For 10 minutes, no one spoke to either of the cars in front of me, while multiple cars behind me pulled away. So I parked and went inside to retrieve my order. After waiting 5 minutes inside, while a worker talked to friends who were there, i finally was asked had i order. I explained that i was just hhere to pick up an order, it was for drive thru, and since the line hadn't moved I'd come inside to get it. Then after waiting, a worker in what appeared to be a managers shirt told me i had to go through the drive thru to get the order. I explained i had been waiting, and another worker got my order pin, and walked back into the kitchen. 5 minutes later, she came back and told me I'd have to go through the drive thru. So i went back to my car and now waited in a much longer line to get my food. I've never received worst customer servive from a McDonald's. I frequent this location and must admit this was by far the worst experience I've had. But the manager should be fired. This was ridiculous and now in the drive thru , at the speaker, am told they don't have this order. Absolutely the worst experience I've had.
Service: 1
Restaurantji Recommends
When they get your order right the food is goodWheelchair accessibility: Really good
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cheeseburger, Chicken Mcnuggets
Drive thru tends to suffer early in the mornings.
Atmosphere: 3
Food: 3
Service: 2
I went to the drive-thru and I had to sit there for about 5 minutes before someone came to the speaker. Once I received my food the fries were cold.
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: McDonald's Big Mac
I must be out of the loop. No one told me we're ordering from huge touch screens now so I went straight to the counter and was directed there. Can't remember the last time I went inside a McDonald's. It's a nice modern touch but I still had to go to the counter to pick up my order. Guess it makes it easier for them. The place was clean. People were nice. It's one of the new middle-aged DMV looking McDonalds buildings. Makes me miss the bright red and yellow colors of days gone by.
horrible quality , so tired of getting food that looks like stuff you would feed to your dogs. No regards for how the food looks or taste.