“There’s one guy who I see in the drive thru often. I don’t know his name but his greetings ALWAYS put a smile on my face when I order or pick up. This is GREAT customer service because even if my meal isn’t what I expect it to be his gestures lighten my mood.“
“They have messed up orders and I even got a chicken sandwich without a chicken patty twice. I just think they need to pay attention in the back. The staff is nice and if a mistake is brought to their attention they fix it. They need to do better at cleaning their machines so people can have mocha frappes and ice cream.“
“Service was friendly yet not as prompt as it should be. Most of the food was acceptable, the french fries were not fresh they were cold, lukewarm at best, and hard.. fix the fries and the whole experience would have been decent or at least acceptable..“
“Lady who filled my order forgot my hash brown. When I pointed it out to the manager, the lady caught an attitude saying I didn't order one, despite it clearly displayed on the receipt on my bag. Maybe she should learn to read a ticket before calling paying customers liars?“
“I showed up, unannounced, with a bus of hungry boys varsity soccer players and this McDonald's was more than accommodating. They got every single order correct and got the food out extremely fast and orderly. Great job to the manager and her crew that night! Super friendly and professional! Thank you!“
“This has been one of my fav McDonalds locations due to the friendliness of staff, but today it was drizzling. They had me pull up when all I had was a burrito and sausage egg mcmuffin sandwich. I waited 7 or so minutes, watched several cars get their orders, and leave and I still waited. I ended up having to park and go inside to retrieve my breakfast. Wasn't happy.“
“You can spend $30-40 & you still get a messed up order! The same manager long curly tip hair,that ignores what his employees does and how they act,different employees OFTEN,been going for 6 years?,and MET one RECENTLY, SHE actually told me she was in the military and she was going be working a double shift,it was actually on memorial day,lol I felt like she needed a 5 dollar tip to eat later that day,I do tip often, but if I could have took my 5 dollars back lol,bc not even 2 days later I seen a different side,she was rude to my son and she didn't know he was with me,I just observed her,and I know people who got out the military and have a way different personality than that,they are happy and respectful! Lord!! I just ordered a coffee and got out of there!! Going there is like Should I or Shouldn't I,"bc you just don't know how your food will look and who will be serving you!lolParking: It is Chaos for lunch,,?“
“I was so impressed with the overall friendliness of the staff at the Louisiana Ave location in Lafayette. We brought a large group in at 10:15am needing to feed them lunch on way to Beta Convention. The manager greeted us. Took our orders and we all had lunch by 10:30. This location offers a teacher/bus driver discount also!!“
“It’s been a long time since I’ve had someone actually put my added whipped cream on my caramel macchiato and I just wanna say thank you! I wish I had names to recognize but everyone was so nice and really seemed to be having a good day!“