This Wendy’s is the worst Wendy’s I’ve ever been to. It’s close to our house and my toddler loves their nuggets, so despite the many horrible experiences, we keep going (probably because we also love the drama). Also, we only ever use the drive through.1. They don’t show your order on the screen when you use drive through to confirm your order. This is problematic because they will undoubtedly get your order wrong. They also don’t give you a receipt, and will gaslight you into thinking you’re wrong about what you ordered. They’ll huff and puff when you ask them to correct. They will also side eye you when you take the time to check everything in your order.2. One time I got a baconator that was cold and stale. I bit into it and immediately thought I was going to contract ecoli because it tasted so off.3. One time I bit into a nugget and chomped onto a hard piece of blue plastic. I submitted a picture to corporate but have yet to receive word back about this.4. One time I noticed one of my 2, 10-piece nuggets was missing, I told the attendant it was missing- she said “no it’s there” and like an idiot I believed her (it was a big order). When I got home- it was not, in fact there.5. One time I drove through the drive though and no one was taking orders. As I drove past I did not see any workers, but did see a bunch of people waiting in the Wendy’s.Writing it all out, I probably shouldn’t return. My toddler had moved on to liking Canes now, which is convenient because it’s right next to this Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Joshua Chiasson
The staff at this location was so pleasant today for lunch! Food was good, but the staff was just super courteous and friendly.
Food: 5
Service: 5
Rafael Kamra
These burgers are
Food: 5
Service: 5
gb1676
Ask for fresh fries since the fries that I was service with were old, waited 5 minutes and received the same old fries. Plus you can tell the grease needed to be change since food had a darker complexion.
Service: 2
Ibrahim Abdulateef
They got hell of a rude drive through employee there. Takes forever to get your
Atmosphere: 1
Food: 3
Service: 1
James Higginbotham
The absolute worst fast food experience ever. Customers beware!!!!!
Atmosphere: 1
Food: 1
Service: 1
Annikah Guenther
Rude and lazy staff, worst Wendy’s experience ever!!
Atmosphere: 1
Food: 1
Service: 1
Stephanie Grathouse
Drive up window friendly in a polite
Atmosphere: 3
Food: 4
Service: 3
Yaimerie Vargas
The attitude of the drive thru women are alwayssss horrendous. Like they despise you just for being there. I live 2 mins away and I get Wendy’s often and it’s everytime!!! Minus one cook, he’s been really nice to
Atmosphere: 1
Food: 3
Service: 1
Andrey
We ordered and when we moved to the window we waited 20 minutes without them even looking through the
didn’t give me a receipt, amount charged was different from the total i got in my online cart. fries cold and received regular nuggets instead of spicy despite that being what i ordered. was trying to order a peppermint frosty cream cold brew but girl at window cut me off after i said half of the word frosty, stating they only had chocolate. and then i had to repeat myself because she interrupted me and made false assumptions. they had the coffee. would not recommend.
Atmosphere: 1
Food: 3
Service: 1
Samantha Roper
After being ignored by the girl in the cheap blue hair. She then decided to With more attitude than anyone has a right to talk to somebody with said. Hello and then continued to ignore me for 10 minutes. then I don't know what his problem was decided to come. Take my order with And add it to.. I was still friendly. Then they were just absolutely rude. After the treatment with the staff. I don't see a reason to call the management because if that's their Employees running the evening shift It's probably also their management style. Several other Wendy's in New Orleans. That will treat you with respect and get your order correct Please save yourself to trouble and go ahead and Go to one of those
Atmosphere: 1
Food: 1
Service: 1
Resa B
They need more workers. It takes forever to get your food.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Single Hamburger, Double Cheeseburger & Fries, Wendy’S French Fries, Apple Pecan Salad
Pia Gore
I tried to order from the drive through last night 11/4/2023 and was informed that due to the manager was outside smoking that I have to wait until she comes back in, and they cannot take my order until then. I asked does she realize that my self and the cars behind me are waiting for her the answer was YES and she doesn't care. I and the 5 cars behind me all drove off.
Atmosphere: 1
Food: 1
Service: 1
Jessica Fos
This is the worst Wendy to go to in metairie... they never get my order correct, and the food is always cold..
This Wendy’s is the worst Wendy’s I’ve ever been to. It’s close to our house and my toddler loves their nuggets, so despite the many horrible experiences, we keep going (probably because we also love the drama). Also, we only ever use the drive through.1. They don’t show your order on the screen when you use drive through to confirm your order. This is problematic because they will undoubtedly get your order wrong. They also don’t give you a receipt, and will gaslight you into thinking you’re wrong about what you ordered. They’ll huff and puff when you ask them to correct. They will also side eye you when you take the time to check everything in your order.2. One time I got a baconator that was cold and stale. I bit into it and immediately thought I was going to contract ecoli because it tasted so off.3. One time I bit into a nugget and chomped onto a hard piece of blue plastic. I submitted a picture to corporate but have yet to receive word back about this.4. One time I noticed one of my 2, 10-piece nuggets was missing, I told the attendant it was missing- she said “no it’s there” and like an idiot I believed her (it was a big order). When I got home- it was not, in fact there.5. One time I drove through the drive though and no one was taking orders. As I drove past I did not see any workers, but did see a bunch of people waiting in the Wendy’s.Writing it all out, I probably shouldn’t return. My toddler had moved on to liking Canes now, which is convenient because it’s right next to this Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
The staff at this location was so pleasant today for lunch! Food was good, but the staff was just super courteous and friendly.
Food: 5
Service: 5
These burgers are
Food: 5
Service: 5
Ask for fresh fries since the fries that I was service with were old, waited 5 minutes and received the same old fries. Plus you can tell the grease needed to be change since food had a darker complexion.
Service: 2
They got hell of a rude drive through employee there. Takes forever to get your
Atmosphere: 1
Food: 3
Service: 1
The absolute worst fast food experience ever. Customers beware!!!!!
Atmosphere: 1
Food: 1
Service: 1
Rude and lazy staff, worst Wendy’s experience ever!!
Atmosphere: 1
Food: 1
Service: 1
Drive up window friendly in a polite
Atmosphere: 3
Food: 4
Service: 3
The attitude of the drive thru women are alwayssss horrendous. Like they despise you just for being there. I live 2 mins away and I get Wendy’s often and it’s everytime!!! Minus one cook, he’s been really nice to
Atmosphere: 1
Food: 3
Service: 1
We ordered and when we moved to the window we waited 20 minutes without them even looking through the
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
didn’t give me a receipt, amount charged was different from the total i got in my online cart. fries cold and received regular nuggets instead of spicy despite that being what i ordered. was trying to order a peppermint frosty cream cold brew but girl at window cut me off after i said half of the word frosty, stating they only had chocolate. and then i had to repeat myself because she interrupted me and made false assumptions. they had the coffee. would not recommend.
Atmosphere: 1
Food: 3
Service: 1
After being ignored by the girl in the cheap blue hair. She then decided to With more attitude than anyone has a right to talk to somebody with said. Hello and then continued to ignore me for 10 minutes. then I don't know what his problem was decided to come. Take my order with And add it to.. I was still friendly. Then they were just absolutely rude. After the treatment with the staff. I don't see a reason to call the management because if that's their Employees running the evening shift It's probably also their management style. Several other Wendy's in New Orleans. That will treat you with respect and get your order correct Please save yourself to trouble and go ahead and Go to one of those
Atmosphere: 1
Food: 1
Service: 1
They need more workers. It takes forever to get your food.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Single Hamburger, Double Cheeseburger & Fries, Wendy’S French Fries, Apple Pecan Salad
I tried to order from the drive through last night 11/4/2023 and was informed that due to the manager was outside smoking that I have to wait until she comes back in, and they cannot take my order until then. I asked does she realize that my self and the cars behind me are waiting for her the answer was YES and she doesn't care. I and the 5 cars behind me all drove off.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Wendy to go to in metairie... they never get my order correct, and the food is always cold..
Atmosphere: 1
Food: 1
Service: 1