Cake looks nothing like I ordered for my son's birthday, 2nd year in a row. Called and employee told me the manager would contact me. Needless to say I'm still waiting on that call.
Atmosphere: 1
Food: 1
Service: 1
Brandon Whitmore
I’ve never been here
Shannon Streett
Tonight, two of the young ladies there were absolutely a godsend for helping me out with a cookie cake order mistake I made (rookie orderer, here). I don’t remember their names, but they and their manager were amazingly helpful and saved my birthday surprise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Cakes
Shellie Richardson
I will never order from here again.I ordered my cake on Friday and filled out all the appropriate parts.On Saturday I got a asking what I wanted on the cake bc they said I didn't fill out what I wanted written on the cake... I told them I did, even got an email confirmation, but gave them the information regardless. I even spelled it all out slowly.I picked up my cake today and I'm just so frustrated.I'm annoyed that I paid $50 for something my 8 year old could have done a better job with. The writing was terrible and they spelled my child's name wrong.
Food: 2
Service: 2
Madelyn R
I love cookies. I love Great American Cookies. There was a period of time that I got one cookie from here every evening, until the service was so poor that I would rather not eat a sweet treat than sit in the drive through for 40 minutes with 2 cars in line, only to get to the window (because the microphone at the menu never works) to find that their card machine is down for the 19th day in a row. And if you do happen to have an hour round trip to buy a cookie, you have a 50/50 shot that it’s stale.Tragic operation and customer service, I really loved the cookies to :/
Atmosphere: 1
Food: 1
Service: 1
Aaron Bourgeois
No cake decorators available
Ella Ortego
You can never go wrong when choosing a Great American Cookie Cake. This year I wanted a sugar cookie cake for my birthday and was very pleased with how it tasted. There was just enough frosting without overpowering the flavor of the sugar cookie. It served many and we still have plenty left! This design went perfect with my theme and I could not be happier!
Atmosphere: 5
Food: 5
Service: 5
Wayne W
Good ice cream and cookies but getting a bit pricey.
Christi Westbrook
Always very polite staff working here.
Summer Freeman
I called and told them I wanted dragonball Z for my sons birthday. When I picked it up I was absolutely amazed at the art work they created. Whoever it was that made this cake deserves a raise. They did phenomenal. I almost don’t want to eat it it so beautiful! Very happy with the results! Thank you to who did this. Made my son’s birthday the best!
I really wish this experience would have been better. Very few flavors of ice cream were put out and the people working inside were on their cell phones. We went on the last day of school before summer in the area. I really wish they would've been more prepared to serve guest.
huston harris
This place is always empty and out of stock when it comes to cookie options.
NurseBee Honeys
They did an excellent job on our cake! I buy my kids bday cake here every year!
Brunisha Grant
They did an excellent job on our cake! I buy my kids bday cake here every year!
Cake looks nothing like I ordered for my son's birthday, 2nd year in a row. Called and employee told me the manager would contact me. Needless to say I'm still waiting on that call.
Atmosphere: 1
Food: 1
Service: 1
I’ve never been here
Tonight, two of the young ladies there were absolutely a godsend for helping me out with a cookie cake order mistake I made (rookie orderer, here). I don’t remember their names, but they and their manager were amazingly helpful and saved my birthday surprise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Cakes
I will never order from here again.I ordered my cake on Friday and filled out all the appropriate parts.On Saturday I got a asking what I wanted on the cake bc they said I didn't fill out what I wanted written on the cake... I told them I did, even got an email confirmation, but gave them the information regardless. I even spelled it all out slowly.I picked up my cake today and I'm just so frustrated.I'm annoyed that I paid $50 for something my 8 year old could have done a better job with. The writing was terrible and they spelled my child's name wrong.
Food: 2
Service: 2
I love cookies. I love Great American Cookies. There was a period of time that I got one cookie from here every evening, until the service was so poor that I would rather not eat a sweet treat than sit in the drive through for 40 minutes with 2 cars in line, only to get to the window (because the microphone at the menu never works) to find that their card machine is down for the 19th day in a row. And if you do happen to have an hour round trip to buy a cookie, you have a 50/50 shot that it’s stale.Tragic operation and customer service, I really loved the cookies to :/
Atmosphere: 1
Food: 1
Service: 1
No cake decorators available
You can never go wrong when choosing a Great American Cookie Cake. This year I wanted a sugar cookie cake for my birthday and was very pleased with how it tasted. There was just enough frosting without overpowering the flavor of the sugar cookie. It served many and we still have plenty left! This design went perfect with my theme and I could not be happier!
Atmosphere: 5
Food: 5
Service: 5
Good ice cream and cookies but getting a bit pricey.
Always very polite staff working here.
I called and told them I wanted dragonball Z for my sons birthday. When I picked it up I was absolutely amazed at the art work they created. Whoever it was that made this cake deserves a raise. They did phenomenal. I almost don’t want to eat it it so beautiful! Very happy with the results! Thank you to who did this. Made my son’s birthday the best!
Restaurantji Recommends
Ice cream made my wife happy.
I really wish this experience would have been better. Very few flavors of ice cream were put out and the people working inside were on their cell phones. We went on the last day of school before summer in the area. I really wish they would've been more prepared to serve guest.
This place is always empty and out of stock when it comes to cookie options.
They did an excellent job on our cake! I buy my kids bday cake here every year!
They did an excellent job on our cake! I buy my kids bday cake here every year!