1. Mandatory 20% tip without prior communication. We (party of 2) went for dinner at 7pm, and a 20% tip was added to the check. I saw that the menu did mention "20% gratuity charge automatically applied to all parties of 6+ or after 12am", however we were not a party of 6+ and we didn't go after 12am. The server then explained that the 12am should be 12pm, which sounds ridiculous to me. The restaurant does open past midnight on weekends, so I believe the menu should mean 12am. Why did the server insist that the 12am should be 12pm? Just for charging the mandatory 20% tip at their will?2. As a first-generation immigrant born in China, I don't like the food at all. Maybe it's for American-born customers.
Atmosphere: 4
Food: 2
Service: 1
noob ninja
small restaurant great food
Atmosphere: 5
Food: 5
Service: 5
paul kitty
This place has one of, if not, the worst service my table and I have experienced. To start, the waiter (early 20s Asian man) was incredibly rude taking our order. Then he brought out the wrong dish to our table, which at the time, we thought was our dish. It was difficult to try and resolve this dish issue. Our waiter then began cleaning other tables but was slammed the dishes/tray loudly. Our waiter then stopped checking up on us and when we finally wanted our check and boxes he was again very rude. We do not believe a 20% tip was justified for the horrible service and asked to remove the tip, but when we asked, they just looked at us like they did not understand and just rolled their eyes.Also, the food is not worth the price. 15 bucks for a mid dish… spend your money elsewhere.Also, also, very uncomfortable furniture.This place acts like they don’t want to be in business because they hate customers.
Atmosphere: 1
Food: 2
Service: 1
Nethra Narayanan
The reason we visited this place was the nice cocktail menu. There was a group of people who were pretty drunk when they came to this place and one person among them was clearly sick and nauseous, we were seated by the door and saw him run out about twice. The third time we saw them, the management evicted them from the restaurant. Shortly after this one of the employees came to us and said we had to pay a 100$ bill because “our” friend had puked and they needed to charge a sanitization fee. He first told that I’m sure it was your friend we saw the camera. First of all, WHY DO YOU HAVE A CAMERA IN THE RESTROOM. Secondly if they did, we asked to see the footage because out friend was clearly okay and drank nothing but a glass of wine. The employee immediately told we’re still checking the footage I’m just saying it as a precaution, I KNOW you guys didn’t do it. In my eyes, it clearly felt like they tried to take advantage by ASSUMING we were drunk. This was not all, man spoke so much about sanitization and then literally threw a cigarette butt right in front of us while we were waiting to get a cab in the restaurant passage. Honestly, even the food wasn’t that great and they had a default tip of 20% for such terrible service.Attached are the pictures of the restaurant hallway and the cigarette butt he threw
Atmosphere: 3
Food: 2
Service: 1
Noah Chovanec
Unbelievable meal. Got 4-5 things to share with my brothers. Every single item was perfect. Service was perfect and very very quick. This place has replaced hot pot as my must-go whenever I visit Boston. Can’t wait to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spam & Taro Fries 餐肉芋條 with Tomato Sriracha Aioli and Kewpie
Rich Tsai
This restaurant offers a delectable fusion of modern Chinese cuisine with inventive flair. The desserts here are as visually appealing as they are tasty. The ginger bean sprout noodles stand out as my personal favorite – a seemingly simple dish that's incredibly flavorful. The ambiance inside is uniquely cozy, setting it apart from anything else in Chinatown, complemented by lively and enjoyable music. The staff are exceptionally welcoming. Additionally, for those looking to pick up some Asian bakery treats, there’s a convenient bakery attached to the restaurant. This spot has been featured on the Food Network multiple times, making it a fantastic choice for either a casual snack or a full dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Takes 2 to Mango Shaved Ice, Matcha MA Call It' Cube Toast
Jenna Polidoro
Extensive menu with options for all dietary preferences, and staff were friendly and attentive. Recommend for anyone looking for a warm environment, especially later at night!Vegetarian options: Majority of menu items have vegetarian options.Dietary restrictions: Separate gluten free menu available upon request.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Takes 2 to Mango Shaved Ice, Har Moon Pan Fried Rice Noodles, Fried Rice, Kimchi Fried Rice, Fries
Delaney Jones
Fantastic food, diverse menu, amazing service, lovely ambience. Will be bringing friends here!
Atmosphere: 5
Food: 5
Service: 5
Savannah Davis's
I absolutely loved my experience at double chin! The food was 5/5, the service was amazing and the owners are the best. It’s a great late night spot or anytime really. The drinks are so creative and delicious!
Atmosphere: 5
Food: 5
Service: 5
Le Twink
Everything is cool except the food is mid and you cant take it to go, BUT THE WORST PART IS, THEY FORCE YOU TO SPEND 15 DOLLARS PER PERSON. THEN YOU CANT EVEN TAKE IT HOME. HOW TF DO I TAKE ICE HOME, I DONT KNOW, AND EVEN IF I WANTED TO KNOW. THEY DONT LET YOU. AND A PREBUILT TIP???? NOT RECOMMENDED ???????????♀️ Wheelchair accessibility: wheelchair accessible
Food is fine but you’re gonna serve me fried shin ramen and charge me $13 bucks like cmon. Also $15 minimum purchase PER PERSON and mandatory tip makes this place overpriced.
Atmosphere: 5
Food: 2
Service: 2
suh dude
Horrible, $15 minimum after 12, when we asked for our food to go they denied us.
Atmosphere: 2
Food: 2
Service: 1
Holly A
A fun chill place with the best food and not crazy priced.
Atmosphere: 5
Food: 5
Service: 5
Fadolo
~ Friendly &
Atmosphere: 5
Food: 5
Service: 5
L F
Food was horrible. The chicken was literally grey meat, came out cold. We sent the chicken back after two bites, gave us a hard time about taking it off the bill.
1. Mandatory 20% tip without prior communication. We (party of 2) went for dinner at 7pm, and a 20% tip was added to the check. I saw that the menu did mention "20% gratuity charge automatically applied to all parties of 6+ or after 12am", however we were not a party of 6+ and we didn't go after 12am. The server then explained that the 12am should be 12pm, which sounds ridiculous to me. The restaurant does open past midnight on weekends, so I believe the menu should mean 12am. Why did the server insist that the 12am should be 12pm? Just for charging the mandatory 20% tip at their will?2. As a first-generation immigrant born in China, I don't like the food at all. Maybe it's for American-born customers.
Atmosphere: 4
Food: 2
Service: 1
small restaurant great food
Atmosphere: 5
Food: 5
Service: 5
This place has one of, if not, the worst service my table and I have experienced. To start, the waiter (early 20s Asian man) was incredibly rude taking our order. Then he brought out the wrong dish to our table, which at the time, we thought was our dish. It was difficult to try and resolve this dish issue. Our waiter then began cleaning other tables but was slammed the dishes/tray loudly. Our waiter then stopped checking up on us and when we finally wanted our check and boxes he was again very rude. We do not believe a 20% tip was justified for the horrible service and asked to remove the tip, but when we asked, they just looked at us like they did not understand and just rolled their eyes.Also, the food is not worth the price. 15 bucks for a mid dish… spend your money elsewhere.Also, also, very uncomfortable furniture.This place acts like they don’t want to be in business because they hate customers.
Atmosphere: 1
Food: 2
Service: 1
The reason we visited this place was the nice cocktail menu. There was a group of people who were pretty drunk when they came to this place and one person among them was clearly sick and nauseous, we were seated by the door and saw him run out about twice. The third time we saw them, the management evicted them from the restaurant. Shortly after this one of the employees came to us and said we had to pay a 100$ bill because “our” friend had puked and they needed to charge a sanitization fee. He first told that I’m sure it was your friend we saw the camera. First of all, WHY DO YOU HAVE A CAMERA IN THE RESTROOM. Secondly if they did, we asked to see the footage because out friend was clearly okay and drank nothing but a glass of wine. The employee immediately told we’re still checking the footage I’m just saying it as a precaution, I KNOW you guys didn’t do it. In my eyes, it clearly felt like they tried to take advantage by ASSUMING we were drunk. This was not all, man spoke so much about sanitization and then literally threw a cigarette butt right in front of us while we were waiting to get a cab in the restaurant passage. Honestly, even the food wasn’t that great and they had a default tip of 20% for such terrible service.Attached are the pictures of the restaurant hallway and the cigarette butt he threw
Atmosphere: 3
Food: 2
Service: 1
Unbelievable meal. Got 4-5 things to share with my brothers. Every single item was perfect. Service was perfect and very very quick. This place has replaced hot pot as my must-go whenever I visit Boston. Can’t wait to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spam & Taro Fries 餐肉芋條 with Tomato Sriracha Aioli and Kewpie
This restaurant offers a delectable fusion of modern Chinese cuisine with inventive flair. The desserts here are as visually appealing as they are tasty. The ginger bean sprout noodles stand out as my personal favorite – a seemingly simple dish that's incredibly flavorful. The ambiance inside is uniquely cozy, setting it apart from anything else in Chinatown, complemented by lively and enjoyable music. The staff are exceptionally welcoming. Additionally, for those looking to pick up some Asian bakery treats, there’s a convenient bakery attached to the restaurant. This spot has been featured on the Food Network multiple times, making it a fantastic choice for either a casual snack or a full dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Takes 2 to Mango Shaved Ice, Matcha MA Call It' Cube Toast
Extensive menu with options for all dietary preferences, and staff were friendly and attentive. Recommend for anyone looking for a warm environment, especially later at night!Vegetarian options: Majority of menu items have vegetarian options.Dietary restrictions: Separate gluten free menu available upon request.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Takes 2 to Mango Shaved Ice, Har Moon Pan Fried Rice Noodles, Fried Rice, Kimchi Fried Rice, Fries
Fantastic food, diverse menu, amazing service, lovely ambience. Will be bringing friends here!
Atmosphere: 5
Food: 5
Service: 5
I absolutely loved my experience at double chin! The food was 5/5, the service was amazing and the owners are the best. It’s a great late night spot or anytime really. The drinks are so creative and delicious!
Atmosphere: 5
Food: 5
Service: 5
Everything is cool except the food is mid and you cant take it to go, BUT THE WORST PART IS, THEY FORCE YOU TO SPEND 15 DOLLARS PER PERSON. THEN YOU CANT EVEN TAKE IT HOME. HOW TF DO I TAKE ICE HOME, I DONT KNOW, AND EVEN IF I WANTED TO KNOW. THEY DONT LET YOU. AND A PREBUILT TIP???? NOT RECOMMENDED ???????????♀️ Wheelchair accessibility: wheelchair accessible
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Fruit
Restaurantji Recommends
Food is fine but you’re gonna serve me fried shin ramen and charge me $13 bucks like cmon. Also $15 minimum purchase PER PERSON and mandatory tip makes this place overpriced.
Atmosphere: 5
Food: 2
Service: 2
Horrible, $15 minimum after 12, when we asked for our food to go they denied us.
Atmosphere: 2
Food: 2
Service: 1
A fun chill place with the best food and not crazy priced.
Atmosphere: 5
Food: 5
Service: 5
~ Friendly &
Atmosphere: 5
Food: 5
Service: 5
Food was horrible. The chicken was literally grey meat, came out cold. We sent the chicken back after two bites, gave us a hard time about taking it off the bill.