Dunkin'

1435-1445 VFW Pkwy, West Roxbury
(617) 325-3107

Recent Reviews

Manuel Díaz

It's a beautiful placeThe attention is excellentImmediate attention

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Charli Cold Foam

Kendra Arsenault

Rude employees and always get the orders

Service: 1

Albert K.

- clean- fast- good donuts- good coffee- decent parking spacesOverall, got what I needed and left. Thanks!

Ricardo Barrera

Hard to access . Awkward road in and out. NO FRENCH CRULLERS!!

Atmosphere: 1

Food: 2

Service: 2

John Smith

The guy filling the coffee picks up the cups by putting his fingers inside the cups without gloves. Totally grossed me out. Had to dump 4 coffees.

Adalis baez

the lady at the drive thru speaker always gives lots of attitude. i’ve been coming here for months and i recieve the same attitude each time i come.

Atmosphere: 2

Food: 4

Service: 1

Peter Tsolias

the coffee is very good

Atmosphere: 5

Food: 5

Service: 5

Anadi Sattva

This is a horrible place, please do not come here. They do not understand anything, and the order is always wrong. Every time I'm here I have a problem !!! This time, They denied to sell me my order. They were very rude and threw away my order in front of me. It was about 6 pm, and he closed the drive-through window in front of me, saying, "looks like we are closing early today".

Kristina “Chicklassique” Mateo

The person couldn't understand me well.We were missing a item and an she added asecond drink that i hadn't order. It wasn't a big deal. I've been inside before to use the bathroom and it was clean and big. There are table to dine in.Parking: There is big parrking lot.Wheelchair accessibility: First floor .

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Bacon Egg and Cheese, Donuts, Egg and Cheese, Chicken Bacon

Gabriela R.

Awful. Unprofessional. Waited at drive through for almost 10 minutes then ordered through the app since they weren't answering. Drove up to the window and they wouldn't refund my money and acted like they were closed 2 minutes prior, so they would not give me my order. It is listed as open until 8pm (about another hour) and I just lost $7. Completely unfair and unprofessional staff.

Kristen Sack

Worst Dunkin around. They mess up something every single time I go here and barely apologize.

Yasmine M

Terrible customer service. We ordered in the drive thru and the cashier was rushing us and gave us half our orders while still asking us “why we are still here” . We told her that half our order was missing and she didn’t even bother to check the receipt. What’s crazy is that there is a Dunkin’s right up the street and they have way better service!

KissTina

I bought one of the travel cups and found out later that day that it wS broken. The coffee I had got in it happen to leak inside the cup in between the 2 sides. I checked it to see if it was cracked anywhere or leaking from the outer cup but was not. I did send a message on the app about returning it or getting g a credit and they said that because they are Individually owned they could not do anything and had to go back to the store I purchased it from. I was disappointed with that response.

Michaela Mandell

Guy at drive thru said he was giving us a senior discount. We were bringing bagel minis to my boyfriend who is in a hospital only to find out this guy took a bite out of not only ONE but TWO of his bagel minis. Wouldn’t tell my worse enemy to go here. Terrible.

Jeff S.

Horrible employees at this location. Constantly on their phones texting, chatting, getting orders wrong and making people wait.

Load More