There are a couple of guys making this place work, always keeping it moving. Open later than some D&D, and close to Haynes. Good for a quick stop.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hash Browns and Sausage Egg Wrap
Lisa S.
I've been going to dunkin' several times a day for years, and I've never felt the need to post a review until now. I went to this location to get a frozen coffee. First, I was waiting over 20 mins for my coffee, and once I received it, it was very dark. I asked the employee to add a little cream, and when he brought it back, it went from very dark to WHITE! obviously, a little cream wasn't something he understood. When I asked that they fix it, the Manger Debra, came over and told me they already made it twice (it was made once and cream was added to it) and they would not make it again because it would look the same. I was polite, I explained that every other location made it fine and even provided a picture of what it SHOULD look like. She told me pictures were deceiving! So I requested the corporate number to file a complaint because of how rude she was to me in a packed store, and her response was to look it up online, and she walked away. I asked the employee closest to me what her name was for the complaint, and she yelled from across the store that I could ask her. I explained that, unlike her ghetto a** I didn't feel the need to yell across a store when I could quietly ask someone who was closer to me. This "manager" is the worst type of person. Don't take your anger out on customers because you're 60 and working at a place you clearly hate. Whoever owns this location needs to do better when it comes to hiring and promoting employees. Not only do you have a rude, disgusting looking manager but your store is full of young people who would rather talk to each other and play on their phones than serve the customers that go in. Luckily, there are so many dunkin locations I don't ever have to go into this one again. And I strongly encourage anyone who doesn't want to deal with rude nasty people like Debra to avoid this place at all costs. Trust me. Btw, I ordered a frozen coffee on doordash later the same day from this location and it was made exactly right. So obviously Debra is a liar as well. I've included a pic so Debra can see that pictures are NOT deceiving. Bad service, long wait time, and rude employees. 0 out of 5 from me. So disappointing.
J Spen
Employee there seems to have an issue with me coming into my neighborhood store see me coming she goes to where someone is doing the food or to the back whispers to another co/ worker about me Everytime I go there ; Now it's to the point where if she is not moved somewhere closer to where she lives I don't bother nobody but since she has a problem she can see my sisters she about 5"6' use to keep her head covered now she has dreads without the scarf red stuff on one of her hands wear a black face mask sometime at least she did now working the night shift use to be there during the morning ,I say it again if she continues nip picking and whispering about me my girls will give her what she looking for Facts since she want to instigate something she has an attitude made a new night employee quite because of her harassment caverdian descent she best be removed her unprofessional conduct is in acceptable or I will notify licences board with all complaints about her
Atmosphere: 1
Edsel A. G
Bro didnt know what soy milk was but he’s a barista?
George Monaco
They have an attitude. I ordered a bagel with cream cheese. They said that they couldn't put the cream cheese on the bagel. When I asked why they ignored me and just shook their head.
Atmosphere: 2
Food: 3
Service: 1
Shannon C.
No line and still waited 20 minutes for my coffee. Watched the manager on her phone while making it, told her I needed to go back to work I needed my coffee just to receive an attitude that she just finished making it. I don't know maybe do your job and get off your phone would be more time efficient. Also you would think a twenty minute wait it would've been made correctly, I guess my hopes are too high. I DO NOT RECOMMEND
Soney a Macdonald (SoneyA)
Share details of your own experience at this place today I didn't understand what it takes for me to conceive decutment Bank of America or recipe my qualification of a driver license to carry on to know how many ways that I can improve myself to work on the words of manual about discover that I am able to make sure that I read more about you are a builder in order to apply to the day on appointment mark to My driver license and check company that is a way to know that learning about the new way of upstrowotion to pear and discover that is a good idea for work or the person that is the only way to do so I continue go on a walk with youKid-friendliness: Say more about kid-friendliness to be there for my child and family for or how to find out what I would do to protection to your life story and your family to be with always keep on making the decision right for the amount of time I can help for the answer.
Atmosphere: 5
Food: 5
Service: 5
James L
Had the best experience at Dunkin’ because Deborah was so friendly and fun!
Atmosphere: 5
Food: 5
Service: 5
Michel I.
This location has a very rude staff. I asked for the rest room key and was refused. I was told I had to buy something first. I was there to buy coffee and couldn't hold myself long enough to get through the line. I opted to go to 7/11 which had better coffee and more choices. I have been working at Berklee on and off for 40 years and was insulted by this person's attitude. If you see a senior citizen who needs to use the restroom, give them the key!! I don't need your coffee and will no longer patronize your location! Add up all the years you've been in business and multiply that by $24. a day! your loss. I recommend avoiding this location.
Kevino C.
There was only one guy working when we went on a Wednesday afternoon but he was so nice. They ran out of pumpkin donuts so he gave us two chocolate sprinkled donuts instead. We thank him very much for a great Dunkin experience.
Asked for a veggie item, they confirmed I wanted the veggie one, then ten minutes later gave me the bacon one.
Atmosphere: 1
Food: 1
Service: 1
Brady B.
The latte that I received was not as sweet as I liked, nor was it normal. It had a sour taste to it. The service was good for 6:30 am
Jalil Ibrahim
Horrible experience I waited over 45 minutes for a single iced latte. With no excuse ! I preordered an hour prior and was met with incompetent workers who have no idea how to keep a clean or safe environment for customers. They let the homeless steal drinks and do whatever they want this is the worst experience i ever
Atmosphere: 1
Food: 1
Service: 1
Willian Alfaro
I don’t really like this place because the work staff they are not nice and also when you order anything they don’t do it good maybe they do it so you don’t come back
Abby Ostrander
I went on a very busy morning and didn't see my sandwich even though my name was on the board saying it was ready. When I asked about it the manager cut me off mid sentence and was very rude.
There are a couple of guys making this place work, always keeping it moving. Open later than some D&D, and close to Haynes. Good for a quick stop.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hash Browns and Sausage Egg Wrap
I've been going to dunkin' several times a day for years, and I've never felt the need to post a review until now. I went to this location to get a frozen coffee. First, I was waiting over 20 mins for my coffee, and once I received it, it was very dark. I asked the employee to add a little cream, and when he brought it back, it went from very dark to WHITE! obviously, a little cream wasn't something he understood. When I asked that they fix it, the Manger Debra, came over and told me they already made it twice (it was made once and cream was added to it) and they would not make it again because it would look the same. I was polite, I explained that every other location made it fine and even provided a picture of what it SHOULD look like. She told me pictures were deceiving! So I requested the corporate number to file a complaint because of how rude she was to me in a packed store, and her response was to look it up online, and she walked away. I asked the employee closest to me what her name was for the complaint, and she yelled from across the store that I could ask her. I explained that, unlike her ghetto a** I didn't feel the need to yell across a store when I could quietly ask someone who was closer to me. This "manager" is the worst type of person. Don't take your anger out on customers because you're 60 and working at a place you clearly hate. Whoever owns this location needs to do better when it comes to hiring and promoting employees. Not only do you have a rude, disgusting looking manager but your store is full of young people who would rather talk to each other and play on their phones than serve the customers that go in. Luckily, there are so many dunkin locations I don't ever have to go into this one again. And I strongly encourage anyone who doesn't want to deal with rude nasty people like Debra to avoid this place at all costs. Trust me. Btw, I ordered a frozen coffee on doordash later the same day from this location and it was made exactly right. So obviously Debra is a liar as well. I've included a pic so Debra can see that pictures are NOT deceiving. Bad service, long wait time, and rude employees. 0 out of 5 from me. So disappointing.
Employee there seems to have an issue with me coming into my neighborhood store see me coming she goes to where someone is doing the food or to the back whispers to another co/ worker about me Everytime I go there ; Now it's to the point where if she is not moved somewhere closer to where she lives I don't bother nobody but since she has a problem she can see my sisters she about 5"6' use to keep her head covered now she has dreads without the scarf red stuff on one of her hands wear a black face mask sometime at least she did now working the night shift use to be there during the morning ,I say it again if she continues nip picking and whispering about me my girls will give her what she looking for Facts since she want to instigate something she has an attitude made a new night employee quite because of her harassment caverdian descent she best be removed her unprofessional conduct is in acceptable or I will notify licences board with all complaints about her
Atmosphere: 1
Bro didnt know what soy milk was but he’s a barista?
They have an attitude. I ordered a bagel with cream cheese. They said that they couldn't put the cream cheese on the bagel. When I asked why they ignored me and just shook their head.
Atmosphere: 2
Food: 3
Service: 1
No line and still waited 20 minutes for my coffee. Watched the manager on her phone while making it, told her I needed to go back to work I needed my coffee just to receive an attitude that she just finished making it. I don't know maybe do your job and get off your phone would be more time efficient. Also you would think a twenty minute wait it would've been made correctly, I guess my hopes are too high. I DO NOT RECOMMEND
Share details of your own experience at this place today I didn't understand what it takes for me to conceive decutment Bank of America or recipe my qualification of a driver license to carry on to know how many ways that I can improve myself to work on the words of manual about discover that I am able to make sure that I read more about you are a builder in order to apply to the day on appointment mark to My driver license and check company that is a way to know that learning about the new way of upstrowotion to pear and discover that is a good idea for work or the person that is the only way to do so I continue go on a walk with youKid-friendliness: Say more about kid-friendliness to be there for my child and family for or how to find out what I would do to protection to your life story and your family to be with always keep on making the decision right for the amount of time I can help for the answer.
Atmosphere: 5
Food: 5
Service: 5
Had the best experience at Dunkin’ because Deborah was so friendly and fun!
Atmosphere: 5
Food: 5
Service: 5
This location has a very rude staff. I asked for the rest room key and was refused. I was told I had to buy something first. I was there to buy coffee and couldn't hold myself long enough to get through the line. I opted to go to 7/11 which had better coffee and more choices. I have been working at Berklee on and off for 40 years and was insulted by this person's attitude. If you see a senior citizen who needs to use the restroom, give them the key!! I don't need your coffee and will no longer patronize your location! Add up all the years you've been in business and multiply that by $24. a day! your loss. I recommend avoiding this location.
There was only one guy working when we went on a Wednesday afternoon but he was so nice. They ran out of pumpkin donuts so he gave us two chocolate sprinkled donuts instead. We thank him very much for a great Dunkin experience.
Restaurantji Recommends
Asked for a veggie item, they confirmed I wanted the veggie one, then ten minutes later gave me the bacon one.
Atmosphere: 1
Food: 1
Service: 1
The latte that I received was not as sweet as I liked, nor was it normal. It had a sour taste to it. The service was good for 6:30 am
Horrible experience I waited over 45 minutes for a single iced latte. With no excuse ! I preordered an hour prior and was met with incompetent workers who have no idea how to keep a clean or safe environment for customers. They let the homeless steal drinks and do whatever they want this is the worst experience i ever
Atmosphere: 1
Food: 1
Service: 1
I don’t really like this place because the work staff they are not nice and also when you order anything they don’t do it good maybe they do it so you don’t come back
I went on a very busy morning and didn't see my sandwich even though my name was on the board saying it was ready. When I asked about it the manager cut me off mid sentence and was very rude.