Dunkin'

Northeastern - Shillman Hall, 115 Forsyth St, Boston
(617) 373-8414

Recent Reviews

Zachary Thomas

They are busy time after time, because it’s on a busy part of campus, but its still

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Iced Latte, Donuts

Ankita Patil

Not satisfied with the service. Plus the staff is extremely rude.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Alex Reed

Wouldn't give me a cup of water. Asked for just the cup instead, but they still said they couldn't give it to me. Not that I had to pay for it, they just "couldn't give it to me". I just wanted a drink of water

Service: 1

John Ferrier

I’ve been on this campus for 6 years now. This place has always been bad. It’s just Indian grad students who will always screw up your order or be SUPER late. Be prepared to wait 25 minutes for an egg sandwich and it still somehow be cold.If you can, go to an off campus site. The on-campus ones are just absolute garbage. On my last order. I got hashbrowns which come with 6 pieces. Apparently counting is difficult for these smooth brains as I only got 4.

Atmosphere: 1

Food: 1

Service: 1

Franny R.

Every time they get busy, they don't want to make frozen drinks and use the excuse of "not having ice" but continue to make a ton of regular iced coffees. Not only that, but they start to make everything rushed and can't handle the amount of customers they get. My order has come out wrong multiple times and I only come here because it's on campus.

Monkey Business

The person working the counter was willing to offer business to a person asking even though they weren't officially open. Extremely kind.

Atmosphere: 4

Food: 5

Service: 5

Benjamin C

It's ok they're very slow, which can be mostly excused because they get very busy,but they're still slow when there aren't many people. Worst of all is some employees (not all, some are great) don't read the order number and just put orders down so either the whole crowd has to individually check or they won't know if their order is there

Food: 4

Service: 1

Gladiator Alpha

The staff is not as good as other dunks

Daylis Alonzo

Belloooo..

Atmosphere: 5

Food: 5

Service: 5

M. xx

matcha latte was so yummy!! 10/10 x?

Arianna Pagan

Solid. Been coming here almost two years and they’ve only messed up my order once!

Shawn J barr 1988

dunkin' is one of the best places to get coffee. but some times it can be crowded.

Leonella McDonald

Rude worker(s) - I made a mobile order ahead of time as one does but when I got there I only received my drink and I waited because I felt pitty for them since they had a lot of orders. However, after 15 minutes I inquired about my order and was promptly ignored. I kept pushing and was finally told that she "just placed my order there" WHAT? and then rolled her eyes and walked away. I left then because no one was helping me and I was the only person that was given attitude. I never had an issue like from Dunkin so I was hurt but I will be filing a complaint.

jigar sheth

Great Service!! Specially the Tall Indian Guy working in the kitchen. Cheers✌️

Dori Hardage

Whoever manages this location needs to hire more people. The staff is swamped with online orders and the past two times I went I had to wait +20 minutes just to order (and was never more than 3 deep in line). It's not the staff's fault, they're nice and just doing their best with the mountain of online orders they're getting.

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