Lady at the register listened to my order 5 times. Messed it up, charged me double and told me to screw. Unprofessional and I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Logan Thomson
Everyone is always friendly and I never have problems with my orders. However, the music is SO LOUD!
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips
Fetine La gameuse footballeuse
So good! Recipe to happiness: Kid's tacos with chicken, pico de Gallo, rice and cheese + carne asada tacos with a big bag of chips, guac and Pico de
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Tacos, Chips, Large Side of Guacamole, Chips & Fresh Tomato Salsa, Guacamole, Three Tacos
Ian Jimenez
Staff don’t respond to pick
Atmosphere: 4
Food: 5
Service: 1
Crystal
Ordered food online and had to wait which wasn’t a problem. My problem was the staff just standing around ignoring people coming up with online orders while two people were working on the line and trying to get their orders done. I got my food after having to stand there for almost 15 minutes. Finally tasted the food and it’s cold and disappointing. The burrito is super salty and queso barely has a taste to it. Do not recommend
Atmosphere: 3
Food: 2
Service: 1
Pamir Sevinçel
2 out of the 3 times I've been here, there was consistent problems with service. The first time, they ran out of rice and when I asked if I could substitute another thing in, we could not communicate as none of the stuff on that day knew English. At the end I got shouted at because I kindly requested to see if there was anyone there who could speak English.The second time I was there, they didn't have any plastic cups so they tried to charge me for tap water. This place has a management problem.However, food is good and Chipotle standard is here. It is not the cleanest Chipotle tho...
Atmosphere: 2
Food: 5
Service: 2
Christina Lewis
Substandard fake Mexican food done badly.
Atmosphere: 1
Food: 1
Service: 5
Tracy Doubrava
Worst service I have ever had. It was 30 minutes before closing. Food was old and cold. Staff thought the whole thing was a joke. They took my order and didn’t even know how to make tacos. Took my husband’s order and then never made it and started taking the order of the persons behind us.
Atmosphere: 1
Food: 2
Service: 1
Luca Beaujean
Wettest Burrito I ever ate and was charged twice. Never
Atmosphere: 1
Food: 1
Service: 1
Shan
Worst customer service ever , no utensils provided , server giving attitude
Every time I order Chipotle I hope I am not disappointed yet again. Do not order dinner delivery unless you want to get in at breakfast time and cold. Get more help. Pay employees a better wage to do it or just close down because like me you will just keep losing customers. Soooo frustrating! I am now going on and hour and a half and keep getting delayed messages. It’s not once, it’s a chronic issue but shame on me for hoping for the best!
Atmosphere: 1
Food: 4
Service: 1
Abby Men
My online order was 55 minutes late and still not ready. After checking in with them 3 times, and each time being told another 15 minutes more, I asked if they could just cancel it since I was just told again that there were another 5 orders ahead of mine and another 20 minutes wait at least, the lady working on online orders rudely told me to do it so myself online. But guess what, Chipotle's website has no way of canceling any order without "Contact Support", which leads to nowhere and one is stuck in an endless loop. Calling the store directly led to the same lady picking up the phone and hanging up on me right away. How nice!!
Service: 1
David De La Torre
Not sure why but of all the times I go to this location I’m served like a child. They are so stingy with the portions here. One time I was desperate enough and paid like 4-5 extra dollars for “double protein” and that essentially brought the burrito to a regular size but for +$15. I went to another location and they were much better with it.
Atmosphere: 4
Food: 2
Service: 2
M C
Fully, realizing that I may sound like an old person, which I am not, but the music is way too loud. It’s a restaurant not a nightclub. My coworker and I could not even hear each other as we were standing there waiting for food.We did a Web order for a late afternoon pick up. They were 10 minutes late over the pick up time though the place was pretty empty. Just nobody was monitoring the screen.
Atmosphere: 1
Food: 4
Service: 2
Bijan Mazaheri
How do you work at chipotle and not know how to roll a burrito lol?
Lady at the register listened to my order 5 times. Messed it up, charged me double and told me to screw. Unprofessional and I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Everyone is always friendly and I never have problems with my orders. However, the music is SO LOUD!
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips
So good! Recipe to happiness: Kid's tacos with chicken, pico de Gallo, rice and cheese + carne asada tacos with a big bag of chips, guac and Pico de
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Tacos, Chips, Large Side of Guacamole, Chips & Fresh Tomato Salsa, Guacamole, Three Tacos
Staff don’t respond to pick
Atmosphere: 4
Food: 5
Service: 1
Ordered food online and had to wait which wasn’t a problem. My problem was the staff just standing around ignoring people coming up with online orders while two people were working on the line and trying to get their orders done. I got my food after having to stand there for almost 15 minutes. Finally tasted the food and it’s cold and disappointing. The burrito is super salty and queso barely has a taste to it. Do not recommend
Atmosphere: 3
Food: 2
Service: 1
2 out of the 3 times I've been here, there was consistent problems with service. The first time, they ran out of rice and when I asked if I could substitute another thing in, we could not communicate as none of the stuff on that day knew English. At the end I got shouted at because I kindly requested to see if there was anyone there who could speak English.The second time I was there, they didn't have any plastic cups so they tried to charge me for tap water. This place has a management problem.However, food is good and Chipotle standard is here. It is not the cleanest Chipotle tho...
Atmosphere: 2
Food: 5
Service: 2
Substandard fake Mexican food done badly.
Atmosphere: 1
Food: 1
Service: 5
Worst service I have ever had. It was 30 minutes before closing. Food was old and cold. Staff thought the whole thing was a joke. They took my order and didn’t even know how to make tacos. Took my husband’s order and then never made it and started taking the order of the persons behind us.
Atmosphere: 1
Food: 2
Service: 1
Wettest Burrito I ever ate and was charged twice. Never
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever , no utensils provided , server giving attitude
Restaurantji Recommends
Every time I order Chipotle I hope I am not disappointed yet again. Do not order dinner delivery unless you want to get in at breakfast time and cold. Get more help. Pay employees a better wage to do it or just close down because like me you will just keep losing customers. Soooo frustrating! I am now going on and hour and a half and keep getting delayed messages. It’s not once, it’s a chronic issue but shame on me for hoping for the best!
Atmosphere: 1
Food: 4
Service: 1
My online order was 55 minutes late and still not ready. After checking in with them 3 times, and each time being told another 15 minutes more, I asked if they could just cancel it since I was just told again that there were another 5 orders ahead of mine and another 20 minutes wait at least, the lady working on online orders rudely told me to do it so myself online. But guess what, Chipotle's website has no way of canceling any order without "Contact Support", which leads to nowhere and one is stuck in an endless loop. Calling the store directly led to the same lady picking up the phone and hanging up on me right away. How nice!!
Service: 1
Not sure why but of all the times I go to this location I’m served like a child. They are so stingy with the portions here. One time I was desperate enough and paid like 4-5 extra dollars for “double protein” and that essentially brought the burrito to a regular size but for +$15. I went to another location and they were much better with it.
Atmosphere: 4
Food: 2
Service: 2
Fully, realizing that I may sound like an old person, which I am not, but the music is way too loud. It’s a restaurant not a nightclub. My coworker and I could not even hear each other as we were standing there waiting for food.We did a Web order for a late afternoon pick up. They were 10 minutes late over the pick up time though the place was pretty empty. Just nobody was monitoring the screen.
Atmosphere: 1
Food: 4
Service: 2
How do you work at chipotle and not know how to roll a burrito lol?