They have mistaken my order with someone else’s order, that’s not professional.
Atmosphere: 1
Food: 1
Service: 1
Linda Huang
Korean flavor burger is delicious?
Atmosphere: 5
Food: 5
Service: 5
Brian B.
wish i could give 10 stars. first time at this location and i ordered on the tablets (along with 6 OTHER people putting orders in) and only waited exactly 7 minutes for my food (two burgers two fries 2 shakes) And everyone picking up mobile orders and walk-in orders were handled in a EXTREMELY time-responsive manner. the person manning the pickup window/counter was checking everyones name on their order and receipt. making sure the right items were inside their bags. the kitchen staff had absolutely no orders to make and they chatted for roughly 30 seconds before cleaning their stations and prepping for future orders. (everyones gotta take a quick breather now and then lol) some customers werent even out the building yet before their table was getting wiped. music is loud enough to hear, quiet enought to eat.
Mona Ubedei
If you ate ever on the East Coast, you gotta make it to a Shake Shack! Ono burgers and fries!
Atmosphere: 5
Food: 5
Service: 5
Georgie Murphy
Amazing experience, super fast and delightful service. Loved every bite and minute.
A normal shake shack. If you're going for lunch make sure to get there at least five minutes before noon or order ahead since it gets really
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Burgers
Rayana Fereji
Wonderful staff! Excellent customer service and delicious food.Kid-friendliness: Kid-friendly environment with lots of choices of kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Thea Pan
Most perfect fries I’ve ever had at a fast food place. Better than some (non fast food) restaurants I’d say!I’ve been here 4 times. Highly efficient and polite service without fail (and amazing fries). The manager def trained everyone well!
Atmosphere: 5
Food: 5
Service: 5
Richard Fagan
Definitely check out this Shack Shack. Great food, Highly recommend this place and great place for the Harvard students to eat and order their food. Absolutely excellent service and Staff.
They have mistaken my order with someone else’s order, that’s not professional.
Atmosphere: 1
Food: 1
Service: 1
Korean flavor burger is delicious?
Atmosphere: 5
Food: 5
Service: 5
wish i could give 10 stars. first time at this location and i ordered on the tablets (along with 6 OTHER people putting orders in) and only waited exactly 7 minutes for my food (two burgers two fries 2 shakes) And everyone picking up mobile orders and walk-in orders were handled in a EXTREMELY time-responsive manner. the person manning the pickup window/counter was checking everyones name on their order and receipt. making sure the right items were inside their bags. the kitchen staff had absolutely no orders to make and they chatted for roughly 30 seconds before cleaning their stations and prepping for future orders. (everyones gotta take a quick breather now and then lol) some customers werent even out the building yet before their table was getting wiped. music is loud enough to hear, quiet enought to eat.
If you ate ever on the East Coast, you gotta make it to a Shake Shack! Ono burgers and fries!
Atmosphere: 5
Food: 5
Service: 5
Amazing experience, super fast and delightful service. Loved every bite and minute.
Atmosphere: 5
Food: 5
Service: 5
Great service and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Amazing cheese fries. Clean location. Bathrooms. Foozball
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
Great burgers and shakes. Upstairs has a nice atmosphere with a foosball table and small fireplace. I recommend ordering via the app.
Atmosphere: 4
Food: 5
Service: 5
Nice burgers and
Atmosphere: 5
Food: 5
Service: 5
Great food, better staff, they were really kind and patience with
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A normal shake shack. If you're going for lunch make sure to get there at least five minutes before noon or order ahead since it gets really
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Burgers
Wonderful staff! Excellent customer service and delicious food.Kid-friendliness: Kid-friendly environment with lots of choices of kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Most perfect fries I’ve ever had at a fast food place. Better than some (non fast food) restaurants I’d say!I’ve been here 4 times. Highly efficient and polite service without fail (and amazing fries). The manager def trained everyone well!
Atmosphere: 5
Food: 5
Service: 5
Definitely check out this Shack Shack. Great food, Highly recommend this place and great place for the Harvard students to eat and order their food. Absolutely excellent service and Staff.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bites, Bacon Cheese Fries
Kid-friendliness: all of us happy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers