stopped in because i was in a bind for breakfast/coffee... said it opens at 7 am but staff wasn't even there at 7:08am let alone prepared to start serving! Not acceptable for food service industry.
Charles F.
Not a good Starbucks. Understaffed. But also an Un-communicative staff! Coffee is often not that hot. Ya know... just a little, "Be right with you." Speak up, and get with program, dammit!
Leandra Ninobla
Mocha cookie crumble frappuccino is the best!
Atmosphere: 5
Food: 5
Service: 5
DJ Norman Batez
How do you close at 8pm but yet you starting cleaning up and stop serving hot items at 7pm. You need to close at 7pm then…
Karen C
This is the worst Starbucks I have ever been to. This is the one located in Star Market. The girl there couldn’t figure out how to scan the Starbucks app so I could NOT get my points. She said the scanner “didn’t work”, but I don’t think she knew what she was doing since I’ve never had this problem anywhere else.I was craving a small treat, but the cake pops I was thinking about getting had flys walking around on them so I did not order any. I only got a refresher drink that seemed sweeter than usual.
Gerard M.
Coffee was warm not hot and had grounds in it. they didn't even fill the cup Never going back
Panos G
This review is for the "supposed" Starbucks inside the Chestnut Hill Star MKT. Do yourself a favor, go up the street to the full Starbucks inside the Wegmans plaza. This one is a Star Mkt "Starbucks" staffed by indifferent and least caring Star MKT employees, not Starbucks baristas and the level of service and final product shows..
Karolos Arapakis
Nice small Starbucks! The service is a bit slow, but the staff is very polite!
Chelsea Weiss
I spilled my coffee everywhere as soon as I left the store and they honored making me new one. Might not be particular to this store but the girl was so nice about it.
The barist Chip is the worst employee ever , i wanted to order two drinks, and he wasn't patient and he was just shaking his head. I was looking at the app to scan my qr code for rewards and he immediately refused to do so with an attitude. He shouldn't be working if he treats customers like an attitude
Thomas V.
No chairs or tables in the seating area. It's a Starbucks inside the star market like you'd find in a target. Probably fine to grab something to-go, but if you want to stop somewhere to get some work done, this is not the Starbucks for you. Go to Blue Bottle Coffee next door for the sit-down cafe experience.
James Sykes
Never been a fan of starbucks.... why 5 stars you ask? Can't knock the hustle people love this place
nellie k
Shiela is the bad staff overthere with bad attitude,always show her unprofessional demeanor to customers!My friend ordered coffee and asked for milk since they posted not to put condiment out unless asked and Shiela told her she would charge for it. What kind of service it is?!??Today I saw her tried to carry boxes so I stopped and gave her way but she let me go first with moody tone and gossiped about it to another customer,really ?She did not even realize that I gave her way so she didn’t have to carry heavy stuff that long. Not even said thank you but also showed attitude and talked bad about me.
Jinal Shah
Poor customer service- how can you not wash after picking up garbage.. never ever again..
stopped in because i was in a bind for breakfast/coffee... said it opens at 7 am but staff wasn't even there at 7:08am let alone prepared to start serving! Not acceptable for food service industry.
Not a good Starbucks. Understaffed. But also an Un-communicative staff! Coffee is often not that hot. Ya know... just a little, "Be right with you." Speak up, and get with program, dammit!
Mocha cookie crumble frappuccino is the best!
Atmosphere: 5
Food: 5
Service: 5
How do you close at 8pm but yet you starting cleaning up and stop serving hot items at 7pm. You need to close at 7pm then…
This is the worst Starbucks I have ever been to. This is the one located in Star Market. The girl there couldn’t figure out how to scan the Starbucks app so I could NOT get my points. She said the scanner “didn’t work”, but I don’t think she knew what she was doing since I’ve never had this problem anywhere else.I was craving a small treat, but the cake pops I was thinking about getting had flys walking around on them so I did not order any. I only got a refresher drink that seemed sweeter than usual.
Coffee was warm not hot and had grounds in it. they didn't even fill the cup Never going back
This review is for the "supposed" Starbucks inside the Chestnut Hill Star MKT. Do yourself a favor, go up the street to the full Starbucks inside the Wegmans plaza. This one is a Star Mkt "Starbucks" staffed by indifferent and least caring Star MKT employees, not Starbucks baristas and the level of service and final product shows..
Nice small Starbucks! The service is a bit slow, but the staff is very polite!
I spilled my coffee everywhere as soon as I left the store and they honored making me new one. Might not be particular to this store but the girl was so nice about it.
Terrible custom service and employees
Restaurantji Recommends
The barist Chip is the worst employee ever , i wanted to order two drinks, and he wasn't patient and he was just shaking his head. I was looking at the app to scan my qr code for rewards and he immediately refused to do so with an attitude. He shouldn't be working if he treats customers like an attitude
No chairs or tables in the seating area. It's a Starbucks inside the star market like you'd find in a target. Probably fine to grab something to-go, but if you want to stop somewhere to get some work done, this is not the Starbucks for you. Go to Blue Bottle Coffee next door for the sit-down cafe experience.
Never been a fan of starbucks.... why 5 stars you ask? Can't knock the hustle people love this place
Shiela is the bad staff overthere with bad attitude,always show her unprofessional demeanor to customers!My friend ordered coffee and asked for milk since they posted not to put condiment out unless asked and Shiela told her she would charge for it. What kind of service it is?!??Today I saw her tried to carry boxes so I stopped and gave her way but she let me go first with moody tone and gossiped about it to another customer,really ?She did not even realize that I gave her way so she didn’t have to carry heavy stuff that long. Not even said thank you but also showed attitude and talked bad about me.
Poor customer service- how can you not wash after picking up garbage.. never ever again..