Masse's American Bistro

$$ • Seafood, American

Hours:
1329 Memorial Dr, Chicopee
(413) 315-8501

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Reviews for Masse's American Bistro

the food was excellent!! service however was not!! took a few for server to arrive..we were seated at high tanle in bar area..not a problem. she was chatting away with bar patrons..instead of turning around to take our order..she went to another table that was just seated and took their order! we had our drinks..but were ready to order!! had to ask for another drink..even thou she saw my empty glass! most likely will not go back.

Food was excellent! Service was very bad. Waited over an hour for food (usually I would leave). Another 15 minutes before a manager came to explain what the issue was. Service was just bad overall! Other seafood restaurants in the area have better service. I do not! Repeat do not recommend!

I usually love their food. however this past Friday the entire $65 meal was gross. The stuffed mushrooms had the most dry stuffing and the cheese hardly melted. we told the waitress. A sorry was all we got. The risotto with bacon had zero flavor and tue blackened fish no flavor. We were offered nothing for the disgusting appetizer. We even showed her how extremely dry the inside was. We still had to pay for it. I'm super disappointed!

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Hours

Monday Closed
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday Closed

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.