Dunkin'
$ • Coffee Shops
Hours:
Shell Oil, 225 Whiting Farms Rd, Holyoke
(413) 536-1870
Customers' Favorites
Dunkin' Donuts Reviews
I am not sure what happened with manners. But this place clearly does not have any zero customer service skills at that window. But this has become the norm. And even with all the bad marks, the manager will not make any changes or address the issues.
I worked here for 2-3 months. I loved all of my co workers besides the one of the managers. Completely disrespectful, unprofessional yelling at her own employees in front of customers, and very un-motivated and demeaning training was given as if I was her child. I eventually had enough and quit & was also the first job/franchise I’ve worked for and had to call corporate to make a complaint. The turn over rate at this location is crazy and it starts with the leadership. There’s...read full review
Ratings
Hours
Monday | 5AM - 8PM |
Tuesday | 5AM - 8PM |
Wednesday | 5AM - 8PM |
Thursday | 5AM - 8PM |
Friday | 5AM - 8PM |
Saturday | 5AM - 8PM |
Sunday | 5AM - 8PM |
Stopped here to fill up on gas at the Shell and grabbed a quick bite to eat. I ordered the Sweet Pepper Bacon egg and cheese on a croissant it was not edible. The croissant was hard and the cheese wasn’t even melted. Service was quick but the food was gross. I ended up going down the street to a different Dunkin and they were kind of enough to remake me a fresh sandwich. This location being next to a gas station should upgrade the quality of food being served to customers.