Dunkin'

General Saints Campus, 1 Hospital Dr, Lowell
(978) 452-4228

Recent Reviews

Nancy Morris

This is my 3rd time here since visiting and every time I come in the manager is at a table talking with the same woman. The 1st day she was at a table sitting talking and it was busy, I waited for 10 minutes for my bagel while she was talking to the lady in the door I was like hello.. Today I saw the same lady leaving and by the time I got to the door the manager was outside at her car.

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Muffins, Munchkins Donut Hole Treats

Jeff Barry

RUDEST MANAGER DARLENE!! Screamed at my girlfriend and had her in TEARS when she asked a simple question. I will be filing complaints with corporate and will explore every single avenue to make she is held accountable!!!! So disrespectful!!!!!

Atmosphere: 1

Food: 1

Service: 1

Jeff B.

RUDEST MANAGER DARLENE!!!! Had my girlfriend in tears, crying hysterically after Darlene SCREAMED at her for asking a simple question. I am sympathetic to retail/food service workers because I know how much WE all went through during the pandemic but you don't SCREAM at people. She deserves to be held accountable and my girlfriend deserves an apology. AWFUL experience

Elishia Baez

Pretty fast and fresh! The only complaint I have is how the staff is treated there was a mature woman there screaming and yelling at a teen working there who was a very sweet gentleman she made waiting for my items uncomfortable for as well as other people waiting so not professional and I can tell the poor kid was embarrassed.

Damien Beaumier

I got a half dozen donuts me & my Mom

Mike Rivera

Very quick online ordering and the sandwiches are not burned.

Kimberly OBrien

Horrible ordered a iced hazelnut coffee with skim milk and sugar , they gave me a black ice coffee with no flavor that tasted burnt . Would not recommend then .

J Vieira

Its good, of course you know what to expect, the lines are long for the drive thru. Not their fault,

Gary Barnes

Great, fast, good product

Roy Adams

Sorry guys,if you've been to one you been to all

Patricia Hart

Just purchased a small black coffee which I have done many times in the past. For the first time at a Dunkin' the coffee was stale and bitter! Yuk!

Malia Foye

Working at the hospital I come very often, every time certain people work my order is totally messed up. I don’t mean my coffee tastes off , but missing food when I order through the app. Just disappointing. I’ve just given this Dunkin so much money and literally feel robbed every time I order

michael mccabe

Good coffee and good bagels and muffins

Mary Perez

The service is great

Carole Ferro

Convenient for hospital visiting. Courteous staff.

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