“Being from California and having Chinese food on almost every corner there.... This place is the only other place I go to,,in All of Western Massachusetts. Food is always great and service as well.... " Chinese fast food" is not very good around here. I'm talking about from western Massachusetts to Boston. But this spot hits ??????Thank you Golden China Pan ✌️?“
“Enjoyed the remodel of the building. Chicken is good. Customer service was a little lacking last time I was there. They forgot about my order so I had to go to the counter and they were able to get my order done on the spot but generally get a good customer experience. There is a somewhat concerning area in the back that is sinking the concrete that really needs to be addressed or it could present a danger to the parking lot.“
“The price is fair, the waiting time is decent. The food taste pretty good. But please fix the Honey Biscuits! They are so dry and they don’t have biscuits. They offered me “Honey Butter”, which I think is misleading taking into consideration the ingredients and it was frozen solid! Honey High Syrup is more accurate.“
“I usually avoid fast food places in general. There was a promotion going on- 2 wraps/ $5 which was a great price. The wraps themselves were good sized, tasty, hot and had the option of coming different ways. From spicy to classic. Chicken was moist and coating crispy. All staff was friendly and service was fast. Granted i am a senior and must have looked tired but instead of calling my order up, it was brought to the table where i was sitting. Exceptional service. The tables were clean. Rubbish bins empty, where you place food trays and dispose of wrapping was clean. The fountain area and where you get additional packets of sauce, napkins, well stocked. Even though it had just snowed the previous day, the floors were remarkably clean of salt/ snow debris. I didnt use the bathroom so i can’t attest to the condition but if like the public area confident in using as need be. From friendly staff, great promo pricing, tasty and enjoyable food, clean from counters to sitting area. The ambiance is fast food but i felt comfortable there. Easy access for handicapped patrons. Have gone twice and found food and cleanliness to be consistently good. Will go again and recommend.Parking: Had disabled parking and non-curbs for wheelchair friendlyKid-friendliness: Both booths and pricing, options for kid friendly meals.Wheelchair accessibility: Although didn’t have push buttons for automatic doors, handles were easy grab, doors wide and all on one floor.“