This is by far the best Dunks in Salem. I wish they'd switch places with the Boston St location. Food, coffee and staff are all exceptional. I wish this one was closer to me!!
Steve Rogers
Food and service was
Atmosphere: 4
Food: 4
Service: 4
Amanda Núñez
There is an employee named Federico that pays attention to the details specified by the customer and makes your coffee just as you want it. As a coffee drinker, I value that a lot. A coffee well made has a big impact on your day. I hope to see Federico next time I stop by!
Atmosphere: 5
Food: 5
Service: 5
katie Malone
These ladies taking orders here need some training. Me an my husband pull up to order an he was called hun sweetie an love in the 1 min in took to place our order. I’d be wrong though if I walked in there an told the chic to watch her mouth. It’s not necessary it’s actually not professional at all! You don’t know my husband why are u calling him love! He’s my love stupid!! Retrain these people before you have a serious problem in you store!!
Service: 1
Jared Kelley
Dunkin is a lifeless option in MA with overpriced prison food and drink and I leave disappointed nearly every time I leave. However that was not the case today. I walk in to what appeared to be a full work staff. They had 2 young ladies cleaning, one was sweeping the floor and the other was washing the walls. It smelled amazing and all the coffee station accoutrements were full and clean. The staff were ALL attentive to me and made multiple changes to my order on the fly. The best part was seeing young people working with a smile and not miserable like nearly every Dunkin I go to.
Tracy Collins
never have any donuts anymore in the ones they have a usually quite
Atmosphere: 3
Food: 1
Service: 5
Vicki Kirkpatrick
people are friendly, however,they need to follow the customer's directions for coffee,and stay on top of a fresh pot!
I live down the street so I've gone here often. Unfortunately for me, this is consistently a roll of the dice. I almost always need to double check what they gave me, and they usually don't give what I ordered. The drink is wrong, or I asked for one item just to find a completely different item in the bag. They won't put the toppings on your bagel, they expect you to do it, and the bagel will be burnt. Other than that, the service is quick (which probably is why the order usually isn't correct), and the drive thru isn't too busy. Good luck!
Kenneth Smith
The best coffee around.They really take their time and make it right
Urbandale Apiary
Charged me dine-in tax for a walk out order. Plus the coffee tasted watered-down.
Jennifer Stacey
You really can't go wrong with dunks unless you have horrible servers
Aaron Albrecht
One of the few dunks that doesn't consistently mess up my order pretty quick during the morning rush as well
Fast service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg & Cheese Wrap, Donuts, Muffins, Bagels, Croissant
Ahh what are you guys doing In there? punching the sandwich before it goes out the window? Damn thing went through hell and back…
Happy and friendly staff.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Latte, Sausage Egg and Cheese, Egg & Cheese Wrap, Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Everything Stuffed Bagel Minis
This is by far the best Dunks in Salem. I wish they'd switch places with the Boston St location. Food, coffee and staff are all exceptional. I wish this one was closer to me!!
Food and service was
Atmosphere: 4
Food: 4
Service: 4
There is an employee named Federico that pays attention to the details specified by the customer and makes your coffee just as you want it. As a coffee drinker, I value that a lot. A coffee well made has a big impact on your day. I hope to see Federico next time I stop by!
Atmosphere: 5
Food: 5
Service: 5
These ladies taking orders here need some training. Me an my husband pull up to order an he was called hun sweetie an love in the 1 min in took to place our order. I’d be wrong though if I walked in there an told the chic to watch her mouth. It’s not necessary it’s actually not professional at all! You don’t know my husband why are u calling him love! He’s my love stupid!! Retrain these people before you have a serious problem in you store!!
Service: 1
Dunkin is a lifeless option in MA with overpriced prison food and drink and I leave disappointed nearly every time I leave. However that was not the case today. I walk in to what appeared to be a full work staff. They had 2 young ladies cleaning, one was sweeping the floor and the other was washing the walls. It smelled amazing and all the coffee station accoutrements were full and clean. The staff were ALL attentive to me and made multiple changes to my order on the fly. The best part was seeing young people working with a smile and not miserable like nearly every Dunkin I go to.
never have any donuts anymore in the ones they have a usually quite
Atmosphere: 3
Food: 1
Service: 5
people are friendly, however,they need to follow the customer's directions for coffee,and stay on top of a fresh pot!
Food: 3
Service: 5
Restaurantji Recommends
I live down the street so I've gone here often. Unfortunately for me, this is consistently a roll of the dice. I almost always need to double check what they gave me, and they usually don't give what I ordered. The drink is wrong, or I asked for one item just to find a completely different item in the bag. They won't put the toppings on your bagel, they expect you to do it, and the bagel will be burnt. Other than that, the service is quick (which probably is why the order usually isn't correct), and the drive thru isn't too busy. Good luck!
The best coffee around.They really take their time and make it right
Charged me dine-in tax for a walk out order. Plus the coffee tasted watered-down.
You really can't go wrong with dunks unless you have horrible servers
One of the few dunks that doesn't consistently mess up my order pretty quick during the morning rush as well