“my name is Jonathan Barron. I travel to different Dunkin’s locations to help the company their distributors and customers I have traveled to this location today being my fourth time. I will start by saying floor manager Christina the three times out of the four times I’ve been to this location. She has been very helpful on serving me not knowing. I am a customer that travel to different locations to write reviews for the last three times she had needed to serve me. I was wondering why? I have been coming to this location” to see their service because I had noticed the reviews were low. The times I have traveled to this location. It has been a great experience. Christina has served me three times as I mentioned and she is a great floor manager that could use a little help requested by me to increase the funds to this location so she can hire new workers and add to payroll I am aware that there are three individual workers that call in absent, making it very hard for her to manage the floor with the lack of employees, the current employees that worked today April 8 at 8:42 AM we’re working very hard to keep up with all the customers that were in the store and the drive-through I seen 10 customers in the drive-through and nine customers in the store I was currently in the drive-through I had came into the location personally to order my coffee one of the employees that was operating the headset for a drive-through had attended the cashier at the front desk, which I believe would not be good for work effort due to the pile up in the drive-through and in the store cashier for front desk must be stationed at that location drive-through operators must be at their station as of placements to help the flow of customers and satisfaction as I had ordered my coffee the employee that took my order had accidentally loaded $50 but needed Christina to cancel the reload to add what I had requested to put on the employee that had took my order made this mistake, not on purpose due to the overwhelming of the pile up I was also recognized by another employee that was very polite and helpful to acknowledge that I was still in the location and asked if I needed anything I had said I would like to talk to Christina more about what she would need for the location to speed up the service for the customer satisfaction as I told her who I am, and what I do for the company, I write this not to get any of employees that currently work at this location in trouble they are absolutely great for this location. The reason of my review is to request that the company help with the funding of new employees to add to the location for different days of chefs for each employee, I will be traveling to this location for a while to see how the services change I also will be traveling to this location to see that the current employees that are working are still remaining here as they are great for this location. I will be calling in very shortly to speak to the company directly thank you for being. A great provider for the world.Wheelchair accessibility: walkway would need to be slightly repaired, but overall great for wheelchair accessibility customers are very polite if wheelchair user needs any help feel free to ask“
“Upon entering the restaurant, the friendly staff greets you with warmth and hospitality. I ordered the breakfast sandwich and was thoroughly impressed with the quality of the croissant. It was light, buttery, and delicious. The restaurant takes great pride in its business, which has been recognized on Yelp as the best in its category. This cozy and welcoming neighborhood spot is truly a gem, and I am grateful to have it in the community.“
“These donuts are like being chucked under the chin by a Divine Being. (Whichever deity of your choice.)I live in Newton MA and teach once a week in Concord NH, so I stop on the way between to get donuts for my students. I usually go to one of the ubiquitous D’Ds, because they’re convenient. Never again. I’ll take the extra time to divert to this place instead.“
“Always enjoy the quality/taste of the food and welcoming feeling when I am in the store. I really need to make the effort to get there more often.Parking: I’m sure it depends on several variables that can affect it but, I’ve never had a problem parking on the street in front near the store.“
“I really liked the donuts. Super light, and very little sugar compared to regular american style donuts. I don't have much of a sweet tooth, so I really appreciate that, though if you're looking for a sugar rush, you might be disappointed.“
“I had the hot Cheetos rice dog and my 11 year daughter and niece each had a rice dog. Yummy. We also purchased 6 different flavors of mochi donuts. So good. The kids can not wait to go back . Definitely worth the 30 minute drive each way.“
“By far the best Top Donut, I have been to in the past month?. This location is very well staffed and a very clean store. The staff was very friendly and welcoming, and they were very courteous in explaining how everything is made fresh in the store.How they welcome all their customers it was amazing to see while I waited for my order, so kind and no rushing the customers ?.These employees deserve recognition for their customer service!!!“
“Went for the first time today. Oh my gosh! The variety of old fashioned artisan donuts and other pastries, made fresh there daily; and presented in a beautiful glass display case; brought me back to when I was a kid…. So good! Coupled with great coffee, barista beverages and other food (e.g. egg sandwiches, ascai bowls, etc); this is a “don’t miss” destination.“
“I only got 2 donuts, so I can not really review the food for yesterday. The bathroom was clean and stocked. The dining room was clean and in order. The cashier was courteous and attentive. Behind the counter looked clean, no overflowing trashes, etc.. overall, it was a good visit. Thank you!“
“This Dunks takes up a small corner inside a convenient store so it's not too big. Don't let that fool you. It's got the donuts perfectly displayed in a glass case like I'm at a French pastry shop or something. It's also got a mini bar situation with different flavors of iced coffee/brews on tap. This dunks isn't messing around!It's wicked clean, has friendly staff, and it's got a picture perfect wall to snap a pic while you're slapping your straw or snagging napkins from the mini counter. How dreamy. I either get a small iced coffee with Carmel swirl, or over the summer I get their seasonal flavor every time: Butter Pecan with just milk. I'm drooling just thinking about it. I've also never had a mess-up with my order here. Not to mention the height on this strawberry glazed donut? Look at the puff. They're serving donuts as fresh as they can be for a Dunks. I've definitely gone elsewhere and my donut looks like a flat frisbee. Not here though!“
“Went for the first time today. Oh my gosh! The variety of old fashioned artisan donuts and other pastries, made fresh there daily; and presented in a beautiful glass display case; brought me back to when I was a kid…. So good! Coupled with great coffee, barista beverages and other food (e.g. egg sandwiches, ascai bowls, etc); this is a “don’t miss” destination.“
“Gourmet! Where have you been my whole life!? Lived 5 min away from this gas station for a year and didn't realize the hidden gem that's been here. Best coffee hands down! Way better than dunks. Their donuts are fresh, light, fluffy, and again wayyy better than dunks. You won't be disappointed! Slightly longer wait times for drinks to be made-but so worth it!!“
“I've been to almost all of the DD's locations in the Merrimack/Nashua area. This location is by far the best managed and the most cleanest location around. The employees there know how to do their job. They talk less and work more which means everyone gets their order quickly and correct. Literally act like they are on a mission to serve your order. I didn't realize how good this location is till i visited other locations. Far more enjoyable experience!“
“I just wanted to leave a positive review for the kind employee who creates the macchiato coffee in the morning. You are the best and maybe I’m biased , if you’re reading this you make the best macchiato out of anywhere.. I appreciate you. Be well.“
“When taking my Dad to his physical therapy sessions nextdoor, I come to this fairly new & modern Dunkin'on a regular basis. This new Dunkin' has been around for about a year now in Groton, MA, located off of Rte 119 adjacent to Shaw's across the street (Boston Rd), Nashoba Family Medicine, Nashoba Sports & Physical Therapy and Rollstone Bank. This store offers On Tap service, curbside pickup and mobile ordering. This location is fairly busy, with it on a fairly regular basis taking Doordash, Uber Eats & GrubHub orders along with constant mobile orders coming from the Dunkin' app. This Dunks has a very friendly and efficient staff while often completing orders in a timely fashion with getting your order right the first time. This location has plenty of seating (both inside & outside) and ample parking (even with being located next to 3 other businesses).Kid-friendliness: Very open and comfortable design offering plenty of space for children. Seating is plenty enough and with having a very friendly staff, kids are definitely welcome here.Parking: Even with being located directly next to 3 other businesses, there is plenty of parking for all customers to get in & out in a timely fashion.Wheelchair accessibility: With it's modern design, it absolutely has a wheelchair accessible entrance, open space, seating and accessible restrooms for those who happen to be handicapped.“
“Kind of a different take on regular DDsFlavored coffee was a pleasant change. Pistachio muffin was good. Service was nice and order was correct!!...would try them again if i passed by them. The ones in gas stations close early in afternoons?!?“
“This is one of the busier Dunkins' and even with how busy and how often the service here is GREAT!! ?Parking: Parking for the most part is pretty easy unless of course your there at the 7am rush of people going to work or school trying to get their morning coffee.“
“This is the best Dunkin Donuts I ever Went to. I drink coffee everyday. My orders are perfect smiling faces in the Morning if I make a mistake they fix It no problem. I enjoy seeing the smiling faces in morning. I would recommend this Dunkins over all others. Thank you to everyone there For all your hard work.. Dedicated coffee drinker..“
“Paulina was truly extremely kind to me and the staff were efficient (even though they were clearly packed and understaffed). My friends and I had only had positive experiences here. If anyone is to complain, they clearly have nothing better to “
“it looks like a lot of things have changed in the past few years because this dunkins has been my favourite since I moved up here. The workers are incredibly nice to both walk in and mobile ordering customers, and the only time I've had problems with the contents of my order are when I ordered online and they didn't have an item. The food is great and is the best quality I've had from a dunkins in this area.“
“I had the pleasure of interacting with Oleg at Dunkin', and I must say he consistently stands out as one of the friendliest employees at this location. I witnessed his remarkable patience and empathy as he assisted a non-English speaking customer in selecting a dozen donuts, taking the time to guide her through the options to ensure she was satisfied. Oleg's kindness, care, and politeness were evident not just with that customer, but with everyone, including me when I picked up my order. His exceptional customer service deserves recognition.“
“Best service out of all the Dunkin’ Donuts, I usually mobile order and when I do my order is always ready by the time I get there. All the staff is very kind and attentive to every guest. And, they always make my coffee right which is a great start to my day. I truly appreciate this location and their staff ?“