Panera Bread

321 Arsenal St, Watertown
(617) 923-2918

Recent Reviews

Aleksandr Rubinshteyn

Out of all Paneras this was on lower side. Iconic brócoli cheddar tasted really strange.

Emrah

Extremly slow

Atmosphere: 1

Food: 1

Service: 1

Sam T

Out of stock on items doesn't bring order disgusting dirty place you're lucky I'm not attaching pictures

Sharon W

This location didn't include part of our take-out order and then refused to refund the amount they charged us for the missing item unless we came back IN PERSON to recieve the refund. They were very unhelpful and uncooperative on the phone and seemed very comfortable with taking our money for a product we didn't recieve. I'd recommend getting takeout from literally anywhere else until they advance to 2024 technology.

Atmosphere: 1

Food: 1

Service: 1

Milly Kyenvu

How can you serve a person food with rotten ovacado.The chicken ovacacado melt i got today was extremely terrible.Guys if you're tired just go home instead of giving us rotten food.

Atmosphere: 1

Food: 1

Service: 1

Jonathan C Allen

A quality casual snack venue.

Atmosphere: 4

Food: 4

Service: 3

Cristina Grapa

The chipotle chicken avocado melt sandwich I ordered was horrible. It smelled like chemicals and tasted like chemicals. Even after being open to air for 1 hour it still smells strongly like disinfectant or some sort of chemical. i just hope I don’t get sick from the one bite I swallowed before realizing something is wrong with it. This is unacceptable and VERY dangerous!

Atmosphere: 3

Food: 1

Service: 3

The Self Proclaimed Retrogamer

Staff are quite incompetent and don't seem to speak English very well and mess up often, the food is fine but the bathrooms were dirtyParking: Parking is in front of the Panera with very few spots, maybe about 10 but there is a large garage behind the parking spots

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Homestyle Chicken Noodle Soup

sarmad mushtaq

This really is the worst Panera in the area. It’s obvious they are not even trying. Dirty and messy. Also, missing a lot of stuff you find in other Paneras like honey and cinnamon.I love Panera, but not this location.

Atmosphere: 1

Food: 3

Service: 2

Craig P.

Understaffed , cold offerings that were meant to be hot and toasted . Couldn't understand the barista with broken English . A chain store for sure.

Bob Sides

If I can go bellow 1 star I would . If there's someone like a manager in charge you might get your order otherwise there's people behind the counter but not productive at all plus with construction going on there most the times all ways in are

Atmosphere: 4

Food: 3

Service: 1

Patriotsfan123

I love Panera so much and will continue to go, but the manager was so rude here. The cook didn't take barely any bread out of my bread bowl so I had barely any soup in it. When I complained he yelled at the cashier for taking my trey back. That's understandable, but he said I'll take care of it. So I thought he was going to give me another, so I threw my bread bowl out and then he was mad that I threw it out. He got mad and made me a new one exactly how it's supposed to be made, but he made me feel like the whole thing was my fault with his rude words. When I originally got my order, the insides of the bread bowl wasn't even on the side of my meal, thats how you know not much bread was taken out.

Drew Batchelor

I came in and although the app said my coffee was ready they said on their computer the order wasn't in even tho on my end it said it was ready. Workers are

Atmosphere: 1

Food: 1

Service: 1

Nemanja Markovic

Works in surrounding area are bit problematic for parking, but otherwise great and clean Panera

Larry V

Used to be a good place Now , no service, place dirty We asked to clean table and sits They never came Just smiled to each other Never come back

Load More