Food was fantastic. Everything was hot , fresh, and delicious, it was very clean in the restaurant. Service was spot onKid-friendliness: Great kids optionsWheelchair accessibility: There is a wheelchair ramp to the front entrance.
Atmosphere: 5
Food: 5
Service: 5
Felicia Dowland
The food is delicious but it's always busy you have to wait at least 45 to 30 minutes to be seated
Atmosphere: 2
Food: 5
Service: 5
Ky Thecritiq
They Butter spray on everything giving the food it's metallic butter taste on the pancakes and meats.
Atmosphere: 3
Food: 2
Service: 3
Marcos Natal
Either the staff was short, or they just wanted to take there time, do not go there from 12-3pm minimal staff and long wait times for guests to be seated and food to be made/served, it did not ruin our experience but it was uncomfortable as there was also another customer who was soo un happy with the service that they felt the need to speak up. They also arrived after my party and ordered faster than us and still had to wait a lot longer than they should have for a stack of pancakes. If you are hiring I have 12 years food service experience, please send an email if you are interested ?
Atmosphere: 1
Food: 3
Service: 1
Supaman USA
It's a good place to bring the family to eat for breakfast but I hated to wait . It's all good can't complain about that place I just don't like to wait specially when I'm hungry
Abdul Manay
Great staff!
Atmosphere: 5
Food: 5
Service: 5
Dana Phelps
Awful service, wait for 50 minutes for eggs. Had to ask for utensils, waited another 20 minutes to get the check, food was only just ok. Way overpriced but what isn't these days
Atmosphere: 1
Food: 3
Service: 1
Dana Butler
Just walked in been standing for at least 5 minutes waiter walked by didn't say anything to take my order she just went to sit down plus nobody at the front desk that's not good so I just left that's what you call bad service I doubt I'll come back
Ashley Obrien
I ordered the spicy poblano omlette, and it was great, I just wish it had more spice to it as it wasn't spicy at all! It was still pretty tasty, though!
The best waiter ever. Because of Aiden and the food we will come back. Best waiter ever ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage
Marilyn Centeno
Really nice place,,I Love it,, The restaurant and people are really nice, place Nice and clean,and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage, French Toast
Brieanna “Brie” Hanks
I truly love IHOP but the last few times I went to the one in West Springfield the food has been undercooked, very short staffed and had to wait over 10 mins even though it was not busy and there was empty tables. The bathrooms are absolutely disgusting! The check list wasn't up to date when I was there. It's like this every time I go and I go often. Not to mention one of the stalls does not even have a lock on the inside of the door!! The prices are through the roof and I don't like how they choose what you'll give for a tip!
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Breakfast Sampler, Sausage, Create Your Own French Toast Combo, French Toast
Melissa Santos
My friend almost fainted as soon as we got our food. It looked SO good!! They were very kind to call 911 for us, wrap up our food and even hugged me after my friend left in the ambulance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Hash Browns
Jenn Pesquira
IHop is not what it used to be. The food is good and most of the workers are nice but it still takes forever to get your food. I miss the days when parents would take their screaming kids, that are throwing a tantrum over a tablet/ phone, outside till they stopped screaming. No one, absolutely no one, wants to hear your kids scream.Parking: It's the only one in the area so it will get busy and parking will be difficult depending on the day and time.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Stuffed French Toast, Breakfast Sampler, Sausage, Blueberry, Create Your Own French Toast Combo, French Toast, Strawberry Banana Pancakes, Chicken Fried Steak, Original Buttermilk Pancakes 3 Stack
Food was fantastic. Everything was hot , fresh, and delicious, it was very clean in the restaurant. Service was spot onKid-friendliness: Great kids optionsWheelchair accessibility: There is a wheelchair ramp to the front entrance.
Atmosphere: 5
Food: 5
Service: 5
The food is delicious but it's always busy you have to wait at least 45 to 30 minutes to be seated
Atmosphere: 2
Food: 5
Service: 5
They Butter spray on everything giving the food it's metallic butter taste on the pancakes and meats.
Atmosphere: 3
Food: 2
Service: 3
Either the staff was short, or they just wanted to take there time, do not go there from 12-3pm minimal staff and long wait times for guests to be seated and food to be made/served, it did not ruin our experience but it was uncomfortable as there was also another customer who was soo un happy with the service that they felt the need to speak up. They also arrived after my party and ordered faster than us and still had to wait a lot longer than they should have for a stack of pancakes. If you are hiring I have 12 years food service experience, please send an email if you are interested ?
Atmosphere: 1
Food: 3
Service: 1
It's a good place to bring the family to eat for breakfast but I hated to wait . It's all good can't complain about that place I just don't like to wait specially when I'm hungry
Great staff!
Atmosphere: 5
Food: 5
Service: 5
Awful service, wait for 50 minutes for eggs. Had to ask for utensils, waited another 20 minutes to get the check, food was only just ok. Way overpriced but what isn't these days
Atmosphere: 1
Food: 3
Service: 1
Just walked in been standing for at least 5 minutes waiter walked by didn't say anything to take my order she just went to sit down plus nobody at the front desk that's not good so I just left that's what you call bad service I doubt I'll come back
I ordered the spicy poblano omlette, and it was great, I just wish it had more spice to it as it wasn't spicy at all! It was still pretty tasty, though!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns
Really good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Colorado Omelette
Restaurantji Recommends
The best waiter ever. Because of Aiden and the food we will come back. Best waiter ever ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage
Really nice place,,I Love it,, The restaurant and people are really nice, place Nice and clean,and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage, French Toast
I truly love IHOP but the last few times I went to the one in West Springfield the food has been undercooked, very short staffed and had to wait over 10 mins even though it was not busy and there was empty tables. The bathrooms are absolutely disgusting! The check list wasn't up to date when I was there. It's like this every time I go and I go often. Not to mention one of the stalls does not even have a lock on the inside of the door!! The prices are through the roof and I don't like how they choose what you'll give for a tip!
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Breakfast Sampler, Sausage, Create Your Own French Toast Combo, French Toast
My friend almost fainted as soon as we got our food. It looked SO good!! They were very kind to call 911 for us, wrap up our food and even hugged me after my friend left in the ambulance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Hash Browns
IHop is not what it used to be. The food is good and most of the workers are nice but it still takes forever to get your food. I miss the days when parents would take their screaming kids, that are throwing a tantrum over a tablet/ phone, outside till they stopped screaming. No one, absolutely no one, wants to hear your kids scream.Parking: It's the only one in the area so it will get busy and parking will be difficult depending on the day and time.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Stuffed French Toast, Breakfast Sampler, Sausage, Blueberry, Create Your Own French Toast Combo, French Toast, Strawberry Banana Pancakes, Chicken Fried Steak, Original Buttermilk Pancakes 3 Stack