This Wendy’s location has an awful dining facility. It’s dirty, the floors are always sticky, the tables are NASTY, the bathrooms are deplorable, the drink machine often has fruit flies and is sticky and nasty. The counter top where you pick up your food is always dirty, sticky and nasty. The manager is extremely rude and talks down to customers. The employees play on their cell phones and socialize with each other, often ignoring the customers, each time I come in and this often leads to them getting my orders (even simple orders) incorrect. I’ve had to return salads, meals, and more because important items were missing from the salads or meals. I would avoid eating here or spending another dime at this location.
Atmosphere: 1
Food: 1
Service: 1
heidy gonzales
They told me that they don’t have no special like the other Wendy’s do plus they never have strawberry milkshakes and never give me my receipt ?
Rutherford Pendleton
They messed up my mobile order and when I returned to get it fixed, they acted like it was my fault even after I showed them my receipt. Then the replacement order I got was wrong. Avoid.
Atmosphere: 1
Food: 1
Service: 1
B M
Terrible terrible terribleInitially I ordered a baked potato, the lady said they didn’t have any. Then, I drive up to the window and ask again about the baked potato. The you man said “I don’t know”. I responded ‘can you check?’. The young man came back and literally told me “ we have baked potato’s but I can’t ring you up here at the window.” He continued to say to me “ I would have to drive around and reorder or come inside and order, which ever is faster for you.” So ridiculous. What’s more ridiculous is that I did drive around to reorder because the line was not long. I finally reorder the baked potato and the last taking my order told me that they were sold out of the baked potato. So Crazy. Please don’t go to this Wendy’s. It’s always something with them. Not the first time I been unsatisfied. Just finally had to write a review because this time was ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Dee Wood
I wanted to share my recent experience at your restaurant, and unfortunately, it was less than satisfactory. I'm a regular customer and have always appreciated Wendy's commitment to quality service and delicious food. However, on my recent visit, a series of incidents affected my overall experience.Firstly, the line was unusually long, suggesting a change in wait times that seemed to disrupt the usual efficiency. This unexpected delay caused inconvenience for both customers and staff. Subsequently, when I attempted to collect my food, there was another setback – the young man handling the order accidentally dropped the food before handing it to me. This mishap added an additional wait time and, understandably, was a bit frustrating.I share this feedback with the intention of constructive improvement. I believe in Wendy's commitment to customer satisfaction and hope these issues can be addressed for a smoother experience
Atmosphere: 2
Food: 3
Service: 2
Joseph Frey
Was actually serving what was on the menu! The leonardtown wendys said they “only had fries and chicken”.
Atmosphere: 5
Food: 4
Service: 5
Glen Maylone
Standard Wendy's. This one is pretty bust, but always clean and convenient.
Atmosphere: 3
Food: 3
Service: 3
Kat Barrell
They didn't have the pumpkin spice frosty, which is why we went to Wendy's in the first place, so that was a bummer. We got double stack Biggie bags. The fry size is very small now compared to what used to come in the Biggie bag. The food was good, though.I've noticed a decline in customer service over the last year or so. Mostly seems like younger people there who don't take their jobs seriously.
Didn’t get my ghost pepper fries, dining room is sticky, counter and floor, men’s room has no water, had to ask for fork and spouse’s drink cup, chili was watery and
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Fries
Erin Coneys
I enjoyed my chicken sandwich, fries and strawberry shake for lunch.Kid-friendliness: Safe and clean environment for kids and adults.
Slow service!
Atmosphere: 4
Food: 4
Service: 2
This Wendy’s location has an awful dining facility. It’s dirty, the floors are always sticky, the tables are NASTY, the bathrooms are deplorable, the drink machine often has fruit flies and is sticky and nasty. The counter top where you pick up your food is always dirty, sticky and nasty. The manager is extremely rude and talks down to customers. The employees play on their cell phones and socialize with each other, often ignoring the customers, each time I come in and this often leads to them getting my orders (even simple orders) incorrect. I’ve had to return salads, meals, and more because important items were missing from the salads or meals. I would avoid eating here or spending another dime at this location.
Atmosphere: 1
Food: 1
Service: 1
They told me that they don’t have no special like the other Wendy’s do plus they never have strawberry milkshakes and never give me my receipt ?
They messed up my mobile order and when I returned to get it fixed, they acted like it was my fault even after I showed them my receipt. Then the replacement order I got was wrong. Avoid.
Atmosphere: 1
Food: 1
Service: 1
Terrible terrible terribleInitially I ordered a baked potato, the lady said they didn’t have any. Then, I drive up to the window and ask again about the baked potato. The you man said “I don’t know”. I responded ‘can you check?’. The young man came back and literally told me “ we have baked potato’s but I can’t ring you up here at the window.” He continued to say to me “ I would have to drive around and reorder or come inside and order, which ever is faster for you.” So ridiculous. What’s more ridiculous is that I did drive around to reorder because the line was not long. I finally reorder the baked potato and the last taking my order told me that they were sold out of the baked potato. So Crazy. Please don’t go to this Wendy’s. It’s always something with them. Not the first time I been unsatisfied. Just finally had to write a review because this time was ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I wanted to share my recent experience at your restaurant, and unfortunately, it was less than satisfactory. I'm a regular customer and have always appreciated Wendy's commitment to quality service and delicious food. However, on my recent visit, a series of incidents affected my overall experience.Firstly, the line was unusually long, suggesting a change in wait times that seemed to disrupt the usual efficiency. This unexpected delay caused inconvenience for both customers and staff. Subsequently, when I attempted to collect my food, there was another setback – the young man handling the order accidentally dropped the food before handing it to me. This mishap added an additional wait time and, understandably, was a bit frustrating.I share this feedback with the intention of constructive improvement. I believe in Wendy's commitment to customer satisfaction and hope these issues can be addressed for a smoother experience
Atmosphere: 2
Food: 3
Service: 2
Was actually serving what was on the menu! The leonardtown wendys said they “only had fries and chicken”.
Atmosphere: 5
Food: 4
Service: 5
Standard Wendy's. This one is pretty bust, but always clean and convenient.
Atmosphere: 3
Food: 3
Service: 3
They didn't have the pumpkin spice frosty, which is why we went to Wendy's in the first place, so that was a bummer. We got double stack Biggie bags. The fry size is very small now compared to what used to come in the Biggie bag. The food was good, though.I've noticed a decline in customer service over the last year or so. Mostly seems like younger people there who don't take their jobs seriously.
Atmosphere: 2
Food: 4
Service: 2
Not bad they just didn’t get my order,
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Didn’t get my ghost pepper fries, dining room is sticky, counter and floor, men’s room has no water, had to ask for fork and spouse’s drink cup, chili was watery and
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Fries
I enjoyed my chicken sandwich, fries and strawberry shake for lunch.Kid-friendliness: Safe and clean environment for kids and adults.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Fries, Strawberry Frosty
The drive thru line was long but the young ladies working was very nice and curious
Atmosphere: 5
Food: 5
Service: 5
The older guy kept ogling any woman that walked in and they couldn't even get the order for an iced tea
Atmosphere: 1
Food: 3
Service: 1
Imagine getting all the way home and you ordered a crispy chicken sandwich and they give u a ghost pepper chicken sandwich ????????? I’m starving ?