Ordered small coffee got short size , one of my least favorite Starbucks stores, always something is wrong, either long waiting time or wrong order.
Ha Chu
Bad customer service. Workers who take order and hand out coffee at the drive through in the morning were very rude. Handed me a watering cup of coffee with a smirk. 0 star if I have the option.
Kyanemuii
Now I know why people hate on matcha drinks
A B
Cant give a review on food because Ive only ordered my beverage.
I honestly forgot about this location as there are 3 other stores within 3 miles of me. I was on that side grabbing breakfast. But it’s well worth the 15-20 minute beltway drive to have my drink made to my specifications. I also love the pellet ice, my store back home also uses it. The customer service is top tier. The store manager and district manager have done a tremendous job with this location. Not only is my drink correct but major points for the wait never being too long. I cant tell you the number of times Ive called SB customer service for a refund on green teas made with lemonade or one time some mysterious white substance was in my drink but i was already down the street with major construction and had to get back to login. It was so inconvenient waiting 10 mins or more or even leaving my PT at 8:30 pm to place a MOBILE order, get home wanting to enjoy my drink with dinner so i can wind down for bed and its made WRONG. A 3 ingredient drink and they adding ish. Just wow!
Best store in PG, maybe Maryland and Ive visited several since moving here 18 months ago. Stores in Arlington are good also.
Delan Abdulkader
Thank you Mike & Ian. Appreciate the patient with my complicated drink request and thank you for being open on Christmas 🎅🏻 🎄
David Wahl
I was about to give you all a 1-star review when I received only 1 out of 4 items, but when I called, Michael was very helpful and apologetic, and I appreciate that! Hopefully DoorDash will do a better job next time...
Atmosphere: 3
Food: 3
Service: 5
Emily Ritzmann
Slowest location I’ve ever been to order takes a minimum 15 minutes if you order ahead they won’t start your order until you get there
This is definitely my neighbor Starbies! They never disappoint when it comes to making my crazy drinks, and they always remain so courteous. Don't go elsewhere!!
Atmosphere: 5
Food: 4
Service: 4
FJ J.
I got to the drive thru and started my order and the girl taking the order attitude was horrible. First she rush me on my order then when I got to the window I added one more item and she just get and me an attitude. When I ask for her name to file a complaint they refuse to give it to me. On top of that when the “manager” who supposedly was on a break his statement was ( well you should. It be ordering at the window). Worst service ever!!! It I zero start was an option I would give them zero start.
Atmosphere: 1
Food: 2
Service: 1
Quynh Nhu Nguyen
I order 6 scoop of matcha powder, but I stand there and see they put only 3 scoops only. Also my Venti cups are not full. I am so disappointed .
Ordered small coffee got short size , one of my least favorite Starbucks stores, always something is wrong, either long waiting time or wrong order.
Bad customer service. Workers who take order and hand out coffee at the drive through in the morning were very rude. Handed me a watering cup of coffee with a smirk. 0 star if I have the option.
Now I know why people hate on matcha drinks
Cant give a review on food because Ive only ordered my beverage.
I honestly forgot about this location as there are 3 other stores within 3 miles of me. I was on that side grabbing breakfast. But it’s well worth the 15-20 minute beltway drive to have my drink made to my specifications. I also love the pellet ice, my store back home also uses it. The customer service is top tier. The store manager and district manager have done a tremendous job with this location. Not only is my drink correct but major points for the wait never being too long. I cant tell you the number of times Ive called SB customer service for a refund on green teas made with lemonade or one time some mysterious white substance was in my drink but i was already down the street with major construction and had to get back to login. It was so inconvenient waiting 10 mins or more or even leaving my PT at 8:30 pm to place a MOBILE order, get home wanting to enjoy my drink with dinner so i can wind down for bed and its made WRONG. A 3 ingredient drink and they adding ish. Just wow!
Best store in PG, maybe Maryland and Ive visited several since moving here 18 months ago. Stores in Arlington are good also.
Thank you Mike & Ian. Appreciate the patient with my complicated drink request and thank you for being open on Christmas 🎅🏻 🎄
I was about to give you all a 1-star review when I received only 1 out of 4 items, but when I called, Michael was very helpful and apologetic, and I appreciate that! Hopefully DoorDash will do a better job next time...
Atmosphere: 3
Food: 3
Service: 5
Slowest location I’ve ever been to order takes a minimum 15 minutes if you order ahead they won’t start your order until you get there
I live Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Avocado Spread
Bad service!! Wait 45 minutes for an order
Wtff ..!
Restaurantji Recommends
This is definitely my neighbor Starbies! They never disappoint when it comes to making my crazy drinks, and they always remain so courteous. Don't go elsewhere!!
Atmosphere: 5
Food: 4
Service: 4
I got to the drive thru and started my order and the girl taking the order attitude was horrible. First she rush me on my order then when I got to the window I added one more item and she just get and me an attitude. When I ask for her name to file a complaint they refuse to give it to me. On top of that when the “manager” who supposedly was on a break his statement was ( well you should. It be ordering at the window). Worst service ever!!! It I zero start was an option I would give them zero start.
Atmosphere: 1
Food: 2
Service: 1
I order 6 scoop of matcha powder, but I stand there and see they put only 3 scoops only. Also my Venti cups are not full. I am so disappointed .
Food: 1
Service: 1
Peaceful environment and a friendly staff.
Worst costumer service and manners
Atmosphere: 1
Food: 1
Service: 1