“I really want to commend Dialo and Gavin who are great employees with great customer service skills. This was my first time here and I really enjoyed it. I especially want to commend Naisha, their manager, because you’re only as good as your leader. Great experience overall.“
“I decided to come to hotpot with my girlfriend to celebrate Valentine's Day. They are super busy at night, so I waited for almost an hour to get seated. Totally worth waiting an hour. Everything comes out quickly and fresh. Servers are working hard, walking around to refill water and soup without me asking. My girlfriend and I had a great night.“
Seafood • $$
“We enjoyed the service, food quality, and atmosphere. I would recommend more staffing because our waiter was managing a lot of different tables, but he did so graciously and to the best of his ability.Kid-friendliness: The kids enjoyed the food and atmosphere.“
“Visited during a birthday dinner. It was on karaoke night, so there was alot of fun. The recommended food was yummy, hot, and served fast. We will be back. Ask for Sean who was our awesome server. He'll take great care of you.Parking: parking around the building and directly across from restaurant.Kid-friendliness: Kids meals are available. Family-friendly dinning atmosphere.“
“Pros:Large portionsExcellent serviceLots of drink optionsNeutral:Seafood boil was solid, not noteworthyAtmosphere is great for large groups, casual dining, nothing fancy, but very clean!Parking: Lots of free parking and easy to access. Wheelchair accessible for sure.Kid-friendliness: Would be comfortable with kids here.“
“This place is awesome (only downside is that it's on the spendy side). The interior is modern hot pot fare with booth seating, sauce bar, and burners built into the tables. They also have robots that bring out some of the speciality items. Service is quick and efficient without being too pushy and all the food was fresh and came out at the right temperature. I loved the food variety and it made for a fun double date night. Will be back to try more.“
“This was my second Hot Pot Hero location I visited, the other was in Gaithersburg MD. The other one seemed to have more options to add to the all you can eat menu, and the other one the service was a bit more attentive when placing an order for refills, but this was still a stellar experience and I would do it once a week if I lived in the area.“