BJ's Bakery

My husband and I went to BJ's tire department on January 15th, 2024, to purchase tires. We went to the store because I could not get anyone to answer the phone on Friday, Saturday, and Sunday. It was a frustrating time for me. I was put on hold until the line just dropped, nothing a dead phone line. Once, a lady answered and said let me go there (the tire dept) and find out why no one is answering the phone, and she never came back. I called back and requested to speak to a store...read full review

I went to this location yesterday and got 7 items. When I got in line, everyone was forced to use self checkout as the were no cashiers on the regular lines. I usually am able to scan my mobile card on the BJs app at self check out but for some reason I couldn't and so like everyone else I had to press the button for assistance. Now irritated because there are like 8 self checkout lines and the only two ladies are helping the elderly people scan items (not an issue). My issue...read full review

Yesterday- (4/29/23) Tire center hours stated on line and on door 9:00-8:00, not one soul present at 6:00..ghost town. I go into the store and the store manager said they're short staffed and, OH ! , you must have an appointment anyway (not stated online or on tire center door). Of course, I shop in the store and purchase more than planned and my membership renewal comes up--I say " NO" and I'm charged $110 anyway. I realize this at the car and go back for a refund. No, I will...read full review