“Really nice atmosphere! The people there were very nice and very helpful. The food tasted amazing, and the customer service was great, didn't mess up any of my sauces or anything like that. 10/10 would go again.Kid-friendliness: saw a kid treated like they were a normal adult eating. really nice to see.“
“I took a friend recently for lunch. He had never been to Chick-fil-A before. Following recent surgery my friend uses a cane. A team member was walking to the door and greeted us, then she indicated she would hold the door open. I shared that it was my friend's first visit and she offered to help us out. She told us to find a table and she would come take our order as the line was quite long. We took off our jackets and she was back. I had sent my friend photos off the website of favorite foods and drinks. She took our drink orders of Sunjoys along with food combos and we paid. In a matter of minutes a young man delivered our order. The food was delicious, he ordered a classic chicken sandwich and I got my favorite chicken wrap, plus waffle fries. The lady we first met returned to check on us to see if we needed anything. We learned her name was Indira. My friend was quite impressed by the food and attentive service. Indira is a wonderful asset to your team. Three other people stopped by our table to check on refills and how we were doing. I told my friend that you have a great staff working outside to take orders too. I explained the superior drink carriers for 2 and 4 drink orders. Plus the outer cardboard lining for additional stability in the drink cups. Other restaurants would benefit copying a number of your methods. We had a tasty lunch and marvelous service. My friend is now a dedicated Chick-fil-A customer!“