Night crew always has food hot and fresh. Day crew(s) might be lacking braincells
Atmosphere: 4
Food: 5
Service: 2
Andres Marcos
I ordered through Uber and this the second time they forget to put items in the bag
Food: 2
Service: 2
Catherine Breeden
Excellent service and kindness today, I was not feeling well, and I appreciated the gentleman that took care of me!
Atmosphere: 5
Food: 5
Service: 5
dustin canzonieri
Food is fine, but the bathroom is atrocious and there is no changing table. Not good if you have kids and want to dine in.
Atmosphere: 1
Food: 5
Service: 5
DAN MCCALL
This used to be the best McDonald’s in Frederick. What a change! Went through the drive through yesterday. Started by forgetting a burger we ordered ( that I had to walk in and get after paying $27 for fast food) then once we got that and left and started eating the food was the worst I have had in a long time! I was totally pissed off that I paid that much $ for that horrible food. Go elsewhere unless you are desperate.
Atmosphere: 2
Food: 1
Service: 3
Shane Nix
I don’t know how they do it, but more than once now I’ve ordered cheeseburgers here that come with no cheese. Maybe they can’t read? Perhaps they don’t know what cheese is? Who knows, but this location very much sucks.
Atmosphere: 1
Food: 1
Service: 1
Kim Staub
The person who took our order was not in a good mood.
Food: 5
Service: 2
Joseph Delauter
I asked for a fresh big Mac meal and they put it in as a well done meal, so the burgers on big Mac were crunchy and dry, was just wanting a fresh meal,
Atmosphere: 1
Food: 1
Service: 3
Simon Soulignac
The dirtiest McDonald's I've ever seen, unpleasant smell, and unfriendly staff.
Atmosphere: 1
Food: 2
Service: 1
Raphael Monterroza
NiceKid-friendliness: Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mighty Kids Meal 6 Mcnuggets, Double Cheeseburger, World Famous Fries, Happy Meal, Hashbrown, Chocolate Chip Cookie, Egg Mcmuffin, Mcmuffin, Dr Pepper, Hotcakes, Sausage Biscuit, Sausage Mcmuffin, Hamburger, Chicken Mcnuggets, McDonald's Big Mac, Pankek, Mcflurry with Oreo Cookies, Large Fry, French Fries, Cheeseburger
DO NOT GO HERE IF YOU HAVE ORDERED AHEAD ON THE APP AFTER MIDNIGHT. DESPITE IT SAYING ITS OPEN AND LETTING YOU PAY FOR THE FOOD, THERE HAVE BEEN SEVERAL INSTANCES WHEN YOU GET TO THE MCDONALDS AND ITS CLOSED FOR SOME OBSCURE REASON!!!!!!! I work graveyard and occasionally have to eat out. This McDonald’s is the absolute worst. They encourage you beforehand to order on the app before getting there. So I do. And then I get there and it’s closed for some strange reason or another (tonight it was maintenance supposedly). That would be all fine and well if the app conveyed that ahead of time so that you couldn’t order and pre pay for an item you’ll never receive. This has happened to me a multitude of times at this location. If you’re going to close for any period of time, shut down the app for orders so that people don’t waste time and money and energy going to a place that the app says is open and will gladly take your money, only for you to arrive and you can’t get your food and no one will help you get a refund. Poor management, poor customer service skills, poor quality food. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
Min Chung
Two young gentleman working at the two windows at drive thru were awesome. They wanted to make sure I got what I ordered. Although the guy who worked inside made a mistake they made sure I was satisfied. Thumbs up for the professionalism and hard work! However, the guy in the blue shirt (assuming the manager?) seemed annoyed that I asked for no ice and cream in my coffee (I'm lactose intolerant and prefer darker coffee). They need to pick the right person to be in charge.
Night crew always has food hot and fresh. Day crew(s) might be lacking braincells
Atmosphere: 4
Food: 5
Service: 2
I ordered through Uber and this the second time they forget to put items in the bag
Food: 2
Service: 2
Excellent service and kindness today, I was not feeling well, and I appreciated the gentleman that took care of me!
Atmosphere: 5
Food: 5
Service: 5
Food is fine, but the bathroom is atrocious and there is no changing table. Not good if you have kids and want to dine in.
Atmosphere: 1
Food: 5
Service: 5
This used to be the best McDonald’s in Frederick. What a change! Went through the drive through yesterday. Started by forgetting a burger we ordered ( that I had to walk in and get after paying $27 for fast food) then once we got that and left and started eating the food was the worst I have had in a long time! I was totally pissed off that I paid that much $ for that horrible food. Go elsewhere unless you are desperate.
Atmosphere: 2
Food: 1
Service: 3
I don’t know how they do it, but more than once now I’ve ordered cheeseburgers here that come with no cheese. Maybe they can’t read? Perhaps they don’t know what cheese is? Who knows, but this location very much sucks.
Atmosphere: 1
Food: 1
Service: 1
The person who took our order was not in a good mood.
Food: 5
Service: 2
I asked for a fresh big Mac meal and they put it in as a well done meal, so the burgers on big Mac were crunchy and dry, was just wanting a fresh meal,
Atmosphere: 1
Food: 1
Service: 3
The dirtiest McDonald's I've ever seen, unpleasant smell, and unfriendly staff.
Atmosphere: 1
Food: 2
Service: 1
NiceKid-friendliness: Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mighty Kids Meal 6 Mcnuggets, Double Cheeseburger, World Famous Fries, Happy Meal, Hashbrown, Chocolate Chip Cookie, Egg Mcmuffin, Mcmuffin, Dr Pepper, Hotcakes, Sausage Biscuit, Sausage Mcmuffin, Hamburger, Chicken Mcnuggets, McDonald's Big Mac, Pankek, Mcflurry with Oreo Cookies, Large Fry, French Fries, Cheeseburger
Restaurantji Recommends
Better than average McD!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Mcnuggets, French Fries
I love that it's 24 hours. I stop on the way to work at 4am too pick up breakfast for my coworkers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hashbrown, Egg Mcmuffin, Sausage Mcmuffin
Sometimes busy at lunch and dinner time ?
Atmosphere: 4
Food: 4
Service: 3
DO NOT GO HERE IF YOU HAVE ORDERED AHEAD ON THE APP AFTER MIDNIGHT. DESPITE IT SAYING ITS OPEN AND LETTING YOU PAY FOR THE FOOD, THERE HAVE BEEN SEVERAL INSTANCES WHEN YOU GET TO THE MCDONALDS AND ITS CLOSED FOR SOME OBSCURE REASON!!!!!!! I work graveyard and occasionally have to eat out. This McDonald’s is the absolute worst. They encourage you beforehand to order on the app before getting there. So I do. And then I get there and it’s closed for some strange reason or another (tonight it was maintenance supposedly). That would be all fine and well if the app conveyed that ahead of time so that you couldn’t order and pre pay for an item you’ll never receive. This has happened to me a multitude of times at this location. If you’re going to close for any period of time, shut down the app for orders so that people don’t waste time and money and energy going to a place that the app says is open and will gladly take your money, only for you to arrive and you can’t get your food and no one will help you get a refund. Poor management, poor customer service skills, poor quality food. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
Two young gentleman working at the two windows at drive thru were awesome. They wanted to make sure I got what I ordered. Although the guy who worked inside made a mistake they made sure I was satisfied. Thumbs up for the professionalism and hard work! However, the guy in the blue shirt (assuming the manager?) seemed annoyed that I asked for no ice and cream in my coffee (I'm lactose intolerant and prefer darker coffee). They need to pick the right person to be in charge.
Atmosphere: 4
Food: 5
Service: 5