Shop here all the time, never had an issue. Would recommend
Dawn Wunderle
Not impressed and will NEVER return! I went in for 2 hot coffees Saturday morning, the drive through was backed up and I made the mistake to go inside to place an order on the kiosk - BIG mistake! The lid was loose on 1 hot coffee and I had no idea.When I realized it was missing cream and sweetener, I went back inside and the lid came all the way loose on the cup in my right hand soaking hot scalding coffee all over my right hand burning me as I walked back inside. I am right-handed and this was NOT a good start to my Saturday morning. The only person who showed any concern or compassion was another customer who was waiting (and an RN) and kept telling the 4 people up front to get me a cup of ice for my burns. She must have said that at least 4 times! No one on the staff responded or asked me how I was, and had to be told by a customer numerous times to get me a cup of ice right away for my burned fingers and hand. There were no protective sleeves on the cups and no cup holders available or offered and no one offered on the staff showed any concern or offered any assistance. All 1 male said was that the kiosk did not show cream and sweetener for 1 coffee. SERIOUSLY!!! I was burned by hot, scalding coffee and that was all they all felt the need to say? TERRIBLE safety and customer service training!
Atmosphere: 1
Food: 1
Service: 1
Karla Granillo
It’s was ok but not good I’m pay for coffee that I’m not happy with they seem to have a hard time making it how I like ,
Stephanie E
Tried for a new morning breakfast drive thru. 2 people in line for a mobile order made 10 minutes previously was too much. Made to wait in the parking lot 8 minutes. They forgot. Love cold food, really.
Atmosphere: 2
Food: 3
Service: 2
Julia Carter (Jules)
Friendly and polite service.But it was super cold inside. I felt so bad for the employees
Excellent service, very good attention from all the staff, very delicious food!!!
Atmosphere: 5
Food: 5
Service: 5
Caroline B.
PLEASE hire more employees!!I love how close this DD is from me. Apparently, so do (too) many other residents. The place is backed up, a LOT, both inside and drive through. It's not the employees' fault. They are friendly and courteous but they can only handle so many orders!
I live nearby and was so excited once I noticed there was a new DD opening. So far it’s been a horrible experience. The customer service is terrible and slow. Since I went the first time they had me waiting on the parking lot for the food and the drive thru was empty. Then my husband ordered coffee and gave them a cold coffee. Lastly tried to give it a last chance, I ordered a medium coffee and they gave me a hot chocolate when my receipt said hot coffee. I was running late to work and couldn’t return. I was upset and immediately called Dunkin Donuts and no answer. Will not be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Lucky Libra
I'm currently trying to get in touch with someone about the ice cold as bacon I received from this store. I'm trying to do the phone route to avoid the nasty young lady in there. But the phone doesn't work smh and no one is returning my call from customer service. 0 stars for real.
Atmosphere: 1
Food: 1
Service: 1
nick A
How can you build a brand new Dunkin’ Donuts and it not serve frozen coffee?
Atmosphere: 1
Food: 1
Service: 1
Ronny Ruiz
Worst Dunkin ever, food was horrible didn’t put enough cream cheese on bagel, soggy bacon, weird tasting coffee. Service horrible, told me their machine for frozens is broken (location is new) they always got attitude in the drive threw and up front. Asked for cream employee rolled their eyes and took the drink back. I said thank you, no response back just closed the window.
Atmosphere: 1
Food: 2
Service: 1
Samitha Kulathunga
Very slow and understaffed.Do Not Go In (just do drive through if you must)
Atmosphere: 1
Service: 1
Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon, Egg and Cheese, Iced Latte, Hash Browns
Shop here all the time, never had an issue. Would recommend
Not impressed and will NEVER return! I went in for 2 hot coffees Saturday morning, the drive through was backed up and I made the mistake to go inside to place an order on the kiosk - BIG mistake! The lid was loose on 1 hot coffee and I had no idea.When I realized it was missing cream and sweetener, I went back inside and the lid came all the way loose on the cup in my right hand soaking hot scalding coffee all over my right hand burning me as I walked back inside. I am right-handed and this was NOT a good start to my Saturday morning. The only person who showed any concern or compassion was another customer who was waiting (and an RN) and kept telling the 4 people up front to get me a cup of ice for my burns. She must have said that at least 4 times! No one on the staff responded or asked me how I was, and had to be told by a customer numerous times to get me a cup of ice right away for my burned fingers and hand. There were no protective sleeves on the cups and no cup holders available or offered and no one offered on the staff showed any concern or offered any assistance. All 1 male said was that the kiosk did not show cream and sweetener for 1 coffee. SERIOUSLY!!! I was burned by hot, scalding coffee and that was all they all felt the need to say? TERRIBLE safety and customer service training!
Atmosphere: 1
Food: 1
Service: 1
It’s was ok but not good I’m pay for coffee that I’m not happy with they seem to have a hard time making it how I like ,
Tried for a new morning breakfast drive thru. 2 people in line for a mobile order made 10 minutes previously was too much. Made to wait in the parking lot 8 minutes. They forgot. Love cold food, really.
Atmosphere: 2
Food: 3
Service: 2
Friendly and polite service.But it was super cold inside. I felt so bad for the employees
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich, Bottled Water, Munchkins Donut Hole Treats, Everything Stuffed Bagel Minis, Wake-Up Wrap - Sweet Black Pepper Bacon, Grilled Cheese, Egg and Cheese, Coolatta, Stuffed Biscuit Bites, Iced Latte, Dunkin' Coconut Refreshers, Hazelnut Iced Coffee, Wake-Up Wrap - Sausage Egg and Cheese, Croissant, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Dunkin' Refreshers, Hash Browns, Donuts, Brownie Batter Donut
DAYVIS attended me with a very positive attitude this AM while it was busy... great customer service from him
Mr.cameren in Mr.tahon excellent customer service love those
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese, Hazelnut Iced Coffee, Donuts
Excellent service, very good attention from all the staff, very delicious food!!!
Atmosphere: 5
Food: 5
Service: 5
PLEASE hire more employees!!I love how close this DD is from me. Apparently, so do (too) many other residents. The place is backed up, a LOT, both inside and drive through. It's not the employees' fault. They are friendly and courteous but they can only handle so many orders!
Well, those who like donuts are the right place.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I live nearby and was so excited once I noticed there was a new DD opening. So far it’s been a horrible experience. The customer service is terrible and slow. Since I went the first time they had me waiting on the parking lot for the food and the drive thru was empty. Then my husband ordered coffee and gave them a cold coffee. Lastly tried to give it a last chance, I ordered a medium coffee and they gave me a hot chocolate when my receipt said hot coffee. I was running late to work and couldn’t return. I was upset and immediately called Dunkin Donuts and no answer. Will not be coming here again.
Atmosphere: 1
Food: 1
Service: 1
I'm currently trying to get in touch with someone about the ice cold as bacon I received from this store. I'm trying to do the phone route to avoid the nasty young lady in there. But the phone doesn't work smh and no one is returning my call from customer service. 0 stars for real.
Atmosphere: 1
Food: 1
Service: 1
How can you build a brand new Dunkin’ Donuts and it not serve frozen coffee?
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin ever, food was horrible didn’t put enough cream cheese on bagel, soggy bacon, weird tasting coffee. Service horrible, told me their machine for frozens is broken (location is new) they always got attitude in the drive threw and up front. Asked for cream employee rolled their eyes and took the drink back. I said thank you, no response back just closed the window.
Atmosphere: 1
Food: 2
Service: 1
Very slow and understaffed.Do Not Go In (just do drive through if you must)
Atmosphere: 1
Service: 1
Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon, Egg and Cheese, Iced Latte, Hash Browns