“The food, cleanliness, and customer service have all been top-notch during every visit thus far especially compared to the Gaithersburg location, which is much closer to my house, however I'm willing to drive the extra distance because I know that I'll have a better overall experience. Clearly, the manager @ the Rockville location runs a " tight" ( professional) ship & has taken the necessary steps to ensure their staff are properly trained. I even took a friend who normally goes to the Gaithersburg location, and she even commented on how much better this location is in comparison. Keep up the great work!“
“Take my reviews with the knowledge that to get a five star it has to be perfect. We visited on a Sunday morning around 10am and there was no line and about 3 tables taken. Nearly all the bagel options were all gone. Most of the tables were available, but we could only find about 3 that weren't dirty. Service at the counter was polite and efficient.Food was as anticipated, good enough bagels, not the kind that you have to chew into and pull hard to snap off a bite. Bagels are easy to bite into. I was pleased that I was given more than enough cream cheese, possibly too much! The cappuccino was also as expected. $9.05 for large cappuccino and a plain bagel with cream cheese (March 2024).“
“The Best experience ever and all thanks to the best service at this place.I Normally don’t name people in my reviews but this time I will, Candace who served us and made us feel like we are in one of those 7 star restaurants.Candace was so Polite, Professional, and knew all about the food.Her recommendation was amazing like she knew what I will like. I am so much amazed by the over all service I received at this place.I will highly recommend this place. The most amazing experience I ever had.And thank you again Candace.“
“Was a bit confusing to find at first. (It's literally a part of Dog Haus. Go there. Find the burrito menu on the counter where you order.) Had a delicious burrito paired with a mimosa cider. Looking forward to coming back and trying other items. The tots were so good, perfectly crisp.“
“I wanted to give four stars but just couldn't do it. All of the food was tepid. If the food had been served hot, it wouldn't been good.Typical (lukewarm) pancakes, eggs, turkey sandwich, fries.Chocolate milkshake was decent.Two of the items weren't served.Late Sunday night shift ... whaddaya expect?“
“The food was ok, although the server missed a few items that I've ordered. I know that the restaurant was full Saturday, but she didn't take our order on paper. That sometimes makes you forget when you are multitasking and have a restaurant filled with customers. Overall, I can't give them a 5 star, just because I had to keep mentioning the items that were missing from me and my daughter's breakfast date. She was great as a waiter overall!“
“The key to this location is to go when they are busy. I've experienced a few inconsistencies here, but if you go when Juan is the manager on duty and you have Maria, the super server, taking care of you, it's a great meal and the staff look happy. Goes to show, good leadership makes for a good restaurant.“