Jersey Mike's Subs

9402 Reisterstown Rd, Owings Mills
(443) 471-4000

Recent Reviews

Ebony Johnson

The staff was friendly and quick. My food was good and the building was clean. I have no complaints!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub

Wayne Donaldson

I wanted to visit other Jersey Mikes before I wrote this review. I have gone here in the past and have had better results. Six days ago it was horrible. There is a need for Retraining on everything. Management should be in the place at least most of the day. Service is with an attitude, sandwich made with an attitude. Other Jersey Mikes I have visited, way better than this place. The bread Hard. Dressing a sandwich is the worse! Jersey Mike you need to come to this one and help this place!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Turkey Sandwich

Eugene Zhuravel

I don't know why I even go to this location. Every single time I order from this location online, they don't start until I get there, and this is about 5-10 minutes AFTER the pickup time. They mix up the ingredients constantly if you get more than one sandwich. Do yourself a favor and go to another

Atmosphere: 1

Food: 2

Service: 1

keith k

Service is terrible. Bunch of lazy kids with no supervision. Food is never ready on time.

Greg Morningstar

This place is consistently late. I always show up when the app tells me my order should be ready and every time I have to wait around in Jersey Mike's for 20+ more minutes for my order, and 50% of the time the order has been wrong somehow.I understand it taking longer when it's busy, however don't tell me my order should be ready at "x" time when 99% of the time it's not ready by then....Maybe it would be helpful if the app estimated your pick up time differently depending on how busy it is at the time you order, etc.I love Jersey Mike's subs but it's not worth coming to this location anymore.

Atmosphere: 1

Food: 3

Service: 1

Maureen Byer

I wanted more of my sub,it was

Atmosphere: 5

Food: 5

Service: 5

Flora Leister

Wheelchair accessibility: NoneThere are curbs

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Turkey Sandwich, Chips

Renee Griffin

I ordered number 13th with rosemary bread I can’t believe they sent me bread that was old .. kids working & just don’t care..

Atmosphere: 1

Food: 1

Service: 1

Cole

Ashame that the service sucks. Laaaazy teens and young adults working here for the most part, with a couple exceptions. Bad service on more than one occasion here, so that'll be it for me @ this location......Good food though. The turkey & roast beef cold sub is very tasty & the cheesesteak sub is very good also.

Atmosphere: 5

Food: 5

Service: 2

Kendrick Quickley

Great food great place for

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chips & Drinks, Club Supreme

V.N. R

VAPING NEXT TO THE FOOD inside the store 2 ft from food line and where food was being made. This was on a weekday at 7pm when I came in to pick up an online order. Manager said they have to keep reminding employees not to smoke inside.

Atmosphere: 1

Food: 1

Service: 1

Amelia Adams

Love their subs, sliced deli fresh every time. Ingredients always fresh.

Atmosphere: 5

Food: 5

Service: 5

Angel Turner

I went to this location on Tuesday. The website stated the location closed at 9pm. I got there at 8:50 pm, and the open sign light was off. There was a worker mopping the floor in front. I totally understand wanting to get things done to close, but if you close at 9pm you stay open until 9pm. I'm very disappointed.

Eliot Pepper

Went inside store to order. Order a Big Kahuna Steak sub. Drove 30 minutes to my office and noticed order was wrong. Second time this happened in a few weeks. Called store and asked to talk to manager. Lady said to bring back sub for a refund or remake. Told her I already wasted time and was not going to drive back to store but just wanted to report the problem- told her I threw out sub. She said they were down staffed when I asked why can't they even make a simple order correctly? They were NOT under staffed- there were three employees working and only one other customer in store. When I mentioned this to her she curtly said "we are very busy" and hung up on me....

Atmosphere: 1

Food: 1

Service: 1

Taneka Few

They never open on time!!! I try to come here before my long 12hr shift almost everyday because I literally live across the street and it’s 10:25 am and they still are not open! This is every damn time I try this location during this time of day! Change the hours before I file a complaint at BBB! Or hire a more reliable manager that will open when they’re supposed to! I shouldn’t have to drive 2 miles to another location because the workers are never on time. I’d been fired from my job had I opened the store late EVERY SINGLE DAY! I’m not even about to start in that evil unpleasant crew where everyone looks angry! JUST AVOID THIS PARTICULAR LOCATION!!

Atmosphere: 1

Service: 1

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