Complete wrong order, it’s always the neighborhood you grew up in with the service that sucks, didn’t get nothing I asked for on my burgers that I asked for, I’m never doing food delivery again, not even pizza ????
Benjamin Weaver
There are times when the food here is fairly decent and delivered in a timely manor, but that is usually when it is not busy with lots customers. During the busy times of the day, this place gets backlogged super easily and can take longer than 30 minutes to have your order ready.However, even during the more chill times of the day, things are still likely to have problems. Most notably, I have had experiences where I would say at the Drive Thru kiosk that I have a mobile order, and for some reason they would think I am picking up for an Uber delivery as opposed to picking up for myself. In times like those, they'll tell me to pull up past the pick up window and wait in front for an unnecessarily long time before they realized their mistake.This place is not bad all the time, especially when it's not busy. 65% of the time, you'll have a decent quality you can generally expect from Wendy's. But don't be surprised if anything given element with the food or service goes sideways for the other 35%.
Atmosphere: 3
Food: 3
Service: 2
Colin Willis
This is a horrible Wendy’s it should be shut down.
Atmosphere: 1
Food: 2
Service: 1
Meekie Gaines (Meekie)
Long wait time and bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Elsa Sage
The customer service used to be really the best in the morning here(not sure now). But the other day i had the whole family with me, we had an event we had to be at starting 5pm it was 45 mins away. We stopped here with 15 minutes to spare knowing we would be a few minutes late. They take our order at the driver through speaker. Got to the 1st window and had to repeat the order, they said okay before we finished telling them. Someone came and asked us again... Again we didnt finish telling them they said okay, we paid and pulled forward. Why did that happen 3 more times at the 2nd window with two different employees. While they were laughing and joking, standing around not working. They still didnt complete our order, we ended up having to pay again (taxed again) for two meals they kept missing because they never took the time to listen. And we were so patient. I was shocked they didn't offer us some extras. This would never happen at chick fila. Im just saying
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Dave's Double, Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili
Iheb Haddad
Rude and slow night shift staff
Amber L. Ratliff
This place used to have unusually early customer service in the morning. However, the other day, my entire family and I had to travel 45 minutes to an event that started at 5 p.m. We anticipated being a few minutes late, so we stopped here with fifteen minutes to spare. Through the speaker, they take our order at the driver. Before we could finish informing them, they said alright when we reached the first window and had to repeat the order. Someone returned and re-asked us... We didn't tell them everything again, but they said it was alright, so we paid and moved on. Why did that occur three more times at the second window, involving two distinct staff members?
the manager was not doing her job properly food was not properly given, and there was food missing everything about. It was just bad.
Atmosphere: 3
Food: 3
Service: 1
Rosemary Hathaway
This place used to have unusually early customer service in the morning. However, the other day, my entire family and I had to travel 45 minutes to an event that started at 5 p.m. We anticipated being a few minutes late, so we stopped here with fifteen minutes to spare. Through the speaker, they take our order at the driver. Before we could finish informing them, they said alright when we reached the first window and had to repeat the order. Someone returned and re-asked us... We didn't tell them everything again, but they said it was alright, so we paid and moved on. Why did that occur three more times at the second window, involving two distinct staff members?
Atmosphere: 4
Food: 4
Service: 4
johana zelaya
They suck and theyre rude as hell. Wouldnt
Atmosphere: 1
Service: 1
Five Guys Oxon Hill
Second time I went there and ordered the 50 piece nuggets and got 40 pieces instead... When I called there to complain the phone keeps ringing and nobody answered the phone... This one have been such an issue if someone would have at least answered the phone or this wasn't the second time that I had this problem.
Been coming to this location every so often over the years just to see if things changed at this location. Today was the first time n a while ive been,things are still the same. I ordered the asiago ranch they gave me wrong sandwich. Went inside to exhange they slapped cheese in and gave me side of ranch in a cup. They renovated but rhe staff is what need s to be updated
Great Customer
Atmosphere: 4
Food: 5
Service: 5
Horrible service
Atmosphere: 1
Food: 1
Service: 1
Total chaos
Atmosphere: 5
Food: 5
Service: 1
Complete wrong order, it’s always the neighborhood you grew up in with the service that sucks, didn’t get nothing I asked for on my burgers that I asked for, I’m never doing food delivery again, not even pizza ????
There are times when the food here is fairly decent and delivered in a timely manor, but that is usually when it is not busy with lots customers. During the busy times of the day, this place gets backlogged super easily and can take longer than 30 minutes to have your order ready.However, even during the more chill times of the day, things are still likely to have problems. Most notably, I have had experiences where I would say at the Drive Thru kiosk that I have a mobile order, and for some reason they would think I am picking up for an Uber delivery as opposed to picking up for myself. In times like those, they'll tell me to pull up past the pick up window and wait in front for an unnecessarily long time before they realized their mistake.This place is not bad all the time, especially when it's not busy. 65% of the time, you'll have a decent quality you can generally expect from Wendy's. But don't be surprised if anything given element with the food or service goes sideways for the other 35%.
Atmosphere: 3
Food: 3
Service: 2
This is a horrible Wendy’s it should be shut down.
Atmosphere: 1
Food: 2
Service: 1
Long wait time and bad customer service.
Atmosphere: 1
Food: 1
Service: 1
The customer service used to be really the best in the morning here(not sure now). But the other day i had the whole family with me, we had an event we had to be at starting 5pm it was 45 mins away. We stopped here with 15 minutes to spare knowing we would be a few minutes late. They take our order at the driver through speaker. Got to the 1st window and had to repeat the order, they said okay before we finished telling them. Someone came and asked us again... Again we didnt finish telling them they said okay, we paid and pulled forward. Why did that happen 3 more times at the 2nd window with two different employees. While they were laughing and joking, standing around not working. They still didnt complete our order, we ended up having to pay again (taxed again) for two meals they kept missing because they never took the time to listen. And we were so patient. I was shocked they didn't offer us some extras. This would never happen at chick fila. Im just saying
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Dave's Double, Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili
Rude and slow night shift staff
This place used to have unusually early customer service in the morning. However, the other day, my entire family and I had to travel 45 minutes to an event that started at 5 p.m. We anticipated being a few minutes late, so we stopped here with fifteen minutes to spare. Through the speaker, they take our order at the driver. Before we could finish informing them, they said alright when we reached the first window and had to repeat the order. Someone returned and re-asked us... We didn't tell them everything again, but they said it was alright, so we paid and moved on. Why did that occur three more times at the second window, involving two distinct staff members?
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
the manager was not doing her job properly food was not properly given, and there was food missing everything about. It was just bad.
Atmosphere: 3
Food: 3
Service: 1
This place used to have unusually early customer service in the morning. However, the other day, my entire family and I had to travel 45 minutes to an event that started at 5 p.m. We anticipated being a few minutes late, so we stopped here with fifteen minutes to spare. Through the speaker, they take our order at the driver. Before we could finish informing them, they said alright when we reached the first window and had to repeat the order. Someone returned and re-asked us... We didn't tell them everything again, but they said it was alright, so we paid and moved on. Why did that occur three more times at the second window, involving two distinct staff members?
Atmosphere: 4
Food: 4
Service: 4
They suck and theyre rude as hell. Wouldnt
Atmosphere: 1
Service: 1
Second time I went there and ordered the 50 piece nuggets and got 40 pieces instead... When I called there to complain the phone keeps ringing and nobody answered the phone... This one have been such an issue if someone would have at least answered the phone or this wasn't the second time that I had this problem.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wendy’S Baked Potatoes, Wendy’S Biscuit Croissant and Classic Breakfast Sandwiches, Baconator
Been coming to this location every so often over the years just to see if things changed at this location. Today was the first time n a while ive been,things are still the same. I ordered the asiago ranch they gave me wrong sandwich. Went inside to exhange they slapped cheese in and gave me side of ranch in a cup. They renovated but rhe staff is what need s to be updated
Atmosphere: 2
Food: 2
Service: 1